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Customer reviews: PriceMole

Develop by PriceMole

Reviews (60)

Overall rating
4.8

What Merchants Think

Merchants overall are very satisfied with PriceMole, emphasizing its user-friendly interface, the seamless installation process, and robust technical support. Many find the app invaluable for competitive pricing and automated pricing tasks, making it a popular choice among businesses aiming to efficiently manage their pricing strategies.

Key Strengths

  • Exceptional technical support, with specific praise for team members such as Jay and Angela.
  • User-friendly dashboard and clear interface.
  • Seamless installation and easy setup.
  • Effective competitor price tracking and dynamic pricing capabilities.
  • Reliable performance with swift issue resolution.

Common Concerns

  • Pricing structure is considered expensive, particularly for startups or small businesses.
  • A limited number of SKUs in initial pricing tiers, which may not be sufficient for all users.

Final Thoughts

PriceMole is well-received for its robust features and outstanding support, making it an excellent tool for businesses focused on dynamic and competitive pricing. However, while the app is powerful, its cost may pose a limitation for smaller enterprises. Overall, PriceMole stands out as a reliable and efficient choice for price management needs.

Augason Farms

Jan 29, 2025  on Shopify

Easy to set up and works as expected! Support was super responsive to the questions I had.

National Insulation Supplies

Nov 21, 2024  on Shopify

Good user-friendly dashboard, with a great technical support team. Jay, in particular was very helpful.

Round music

Mar 19, 2024  on Shopify

The app works great for the features they have. It has a clear view of everything I want to see and works like it should. Best part is that the service is super fast. When something does not work correctly or I have a question it gets fixed within a few hours so we can continue and don’t have to worry.

Voyage Luggage

Jan 31, 2024  on Shopify

The app itself works well and was seamless to install. Support and onboarding has been fantastic. The tool works and we have not run into any issues. IMO the price is fair all things considered. Very pleased with everything.

Vidlogix

Jan 25, 2024  on Shopify

The main reason we use PriceMole is because they have excellent support. The PriceMole team goes above and beyond to fix issues when they arise. For example, they worked with our team to diagnose and fix a known Shopify API error. They are attentive to our needs and always promptly reply to our comments, feedback, and questions. We highly recommend PriceMole for competitor price tracking, dynamic pricing & automated pricing.

THE CO-OP

Jul 17, 2023  on Shopify

This App does precisely what it says it will, however the service and support goes way above! I'm totally sold on using Pricemole to ensure my business is always competitive. We have over 2000 Line items and Pricemole can keep track of these and file easy to read/digest informative updates of what's been going on with prices without my need to keep watch. Highly recommend this App for everyone except my competitors.

The Craft Drinks Store

Jul 03, 2023  on Shopify

Great support comes with this app. Do not hesitate to hit them up if you have any question or concern, they are happy to spend some time on the phone with you to assist proper setting up the application. The app itself works well after you set it up properly. Satisfied overall. Pricing however could've been more generous, say up to 500 products at $99 would be more reasonable.

HOG Furniture

Sep 03, 2021  on Shopify

We have been using this App for over 2 years now and it works. After trying so many I would definitely recommend this one. Their response to complaint is swift and they even offered us a gift card when the effect of Covid-19 was quite challenging in 2020. Jay and Angela, keep up the good work.

MMA DIRECT

Mar 28, 2020  on Shopify

Great app, great support. Highly recommended!

Whitaker Brothers

Mar 02, 2020  on Shopify

This is the last word in competitor pricing analysis and adjustments, it's hugely valuable to us at Whitaker Brothers. Our whole game is offering the lowest price on the items we sell, and this does an unbelievable job of dynamically tracking all of our competitors for every item we sell.

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