Customer reviews: PreProduct next‑gen pre‑order

<h3>What Merchants Think</h3> <p>The "PreProduct next‑gen pre‑order" app has garnered a positive reception from merchants. They appreciate its ease of setup and the support team, particularly the efforts by Oli, who is frequently commended for going above and beyond in customer service. The app is praised for enabling seamless pre-order processes, making it an indispensable tool for various stores.</p> <h3>Key Strengths</h3> <ul> <li>Easy to set up and integrate with existing systems.</li> <li>Exceptional customer support, particularly highlighted by Oli’s assistance.</li> <li>Ability to prevent preorder items from mixing with non-preorder items in the cart.</li> <li>Features that allow delayed charging, similar to crowdfunding mechanisms.</li> <li>Flexibility in customization and support for bespoke solutions.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users find the app a bit challenging to initially set up.</li> <li>Lack of built-in options for offers or various selections on pre-orders.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "PreProduct next‑gen pre‑order" is highly recommended for businesses looking to implement efficient pre-order solutions. Despite minor setup challenges, the app's strengths, particularly its robust support and flexible features, make it a valuable tool for managing pre-orders and product launches.</p>

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Reviews (94)

Overall rating

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What Merchants Think

The "PreProduct next‑gen pre‑order" app has garnered a positive reception from merchants. They appreciate its ease of setup and the support team, particularly the efforts by Oli, who is frequently commended for going above and beyond in customer service. The app is praised for enabling seamless pre-order processes, making it an indispensable tool for various stores.

Key Strengths

Easy to set up and integrate with existing systems.
Exceptional customer support, particularly highlighted by Oli’s assistance.
Ability to prevent preorder items from mixing with non-preorder items in the cart.
Features that allow delayed charging, similar to crowdfunding mechanisms.
Flexibility in customization and support for bespoke solutions.

Common Concerns

Some users find the app a bit challenging to initially set up.
Lack of built-in options for offers or various selections on pre-orders.

Final Thoughts

Overall, "PreProduct next‑gen pre‑order" is highly recommended for businesses looking to implement efficient pre-order solutions. Despite minor setup challenges, the app's strengths, particularly its robust support and flexible features, make it a valuable tool for managing pre-orders and product launches.

ctrlX SHOP

Mar 27, 2024 on Shopify

Really great product with every feature needed for pre-orders. Not that easy to use/set up but awesome support, nice , competent and pretty fast.

Hilo Sports

Mar 18, 2024 on Shopify

Oli & the team at PreProduct are the best in the business when it comes to service & app support. Understanding, prompt & willing to step in and help no matter what the request. Allowed us to run a very smooth pre-order process over a 12 month period. Highly recommend.

Glazer's Camera

Jan 17, 2024 on Shopify

Their service is great!! I was having problems with the app (no one else was in our organization) and contacted their service team. Got a response very quickly, went back and forth trying different option with no luck. Finally, we determined that Chrome needed to be updated on my computer. Was never a problem with the app and they helped me solve it in a very short time!! Kudos to the PreProduct support team!!!

Fogstar

Nov 20, 2023 on Shopify

Excellent, fast support. The App is superb for promoting and garnering interest in new product launches.

The Muzzle Movement

Nov 01, 2023 on Shopify

Pre-product went above and beyond to help integrate this app with another essential app on my store, their customer service was excellent- not only spent hours integrating the new app, but also kept me in the loop and contacted me regularly. Additionally the app is brilliant, is exactly what my business needs and gives the ability to keep customers informed without hassle.

popcuts

Oct 17, 2023 on Shopify

Awesome support and great flexibility with this app. Perfect for how we want to present our product to customers when we have high-demand and low stock. Oli is super helpful in supporting any random request we may have.