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Customer reviews: PreProduct next‑gen pre‑order

Develop by PreProduct

Reviews (87)

Overall rating
5

What Merchants Think

The "PreProduct next‑gen pre‑order" app has garnered a positive reception from merchants. They appreciate its ease of setup and the support team, particularly the efforts by Oli, who is frequently commended for going above and beyond in customer service. The app is praised for enabling seamless pre-order processes, making it an indispensable tool for various stores.

Key Strengths

  • Easy to set up and integrate with existing systems.
  • Exceptional customer support, particularly highlighted by Oli’s assistance.
  • Ability to prevent preorder items from mixing with non-preorder items in the cart.
  • Features that allow delayed charging, similar to crowdfunding mechanisms.
  • Flexibility in customization and support for bespoke solutions.

Common Concerns

  • Some users find the app a bit challenging to initially set up.
  • Lack of built-in options for offers or various selections on pre-orders.

Final Thoughts

Overall, "PreProduct next‑gen pre‑order" is highly recommended for businesses looking to implement efficient pre-order solutions. Despite minor setup challenges, the app's strengths, particularly its robust support and flexible features, make it a valuable tool for managing pre-orders and product launches.

COYA

May 17, 2025  on Shopify

Oli was very fast to respond and very helpful! She handled my issue immediately! The overall app integration was smooth and a very good experience. Would definetely recommend!

EnGenius Store

May 15, 2025  on Shopify

Oli was a huge help in getting this set up on our store. Great support, and I would recommend this app!

Bikerz Kingdom

May 12, 2025  on Shopify

This app is brilliant and was exactly what we were looking for. I do custom designs for clients, so I needed a way for them to pay a deposit. I messaged Oli, and he set this up so it could go on our landing page. Fantastic customer service.

PERSISTENCE

May 06, 2025  on Shopify

This app has been great to capture interest in my product. Oli has been incredibly responsive and helpful, even making same-day updates to the app.

VersaVoyage

Mar 17, 2025  on Shopify

Amazing customer service! :) Oli was prompt in replying, looking at the issue and fixing it on the spot!

Rippl Impact Gear

Mar 10, 2025  on Shopify

Oli is amazing. Really quick response and fixed all my issues promptly. Looking forward to this bundle builder in action.

Same Table

Feb 27, 2025  on Shopify

Oli is amazing!! He was super quick to reply and make my site ready for launch. Highly recommend working with him!

Cafera

Feb 13, 2025  on Shopify

A straightforward, adaptable, and hassle-free way to enable pre-orders on your site. Excellent and expeditious support from Oli!

Fourneau

Feb 07, 2025  on Shopify

This app has a great collection of functions. I got it installed without a hitch and when I had a questions and needed help some code, Oli was right on top of it and resolved my issue immediately. I definitely recommend working with Oli and installing this app.

Mundus TNA Ltd

Dec 16, 2024  on Shopify

Oli is an absolute legend! Resolved an issue I had caused by another pre-order app promptly allowing me to pick up sales, save yourselves the hassle and go with these guys first!

STRAYE

Nov 20, 2024  on Shopify

Oli is extremely helpful, going beyond what you think his responsibility would be. World-Class. This app solved al lthe problems we had with multiple other apps in this space. Pre-Order isolation was key for us, and they pulled it off.

Cold Smoke U

Nov 06, 2024  on Shopify

PreProduct worked great for my store and was easy to set up. When I needed help their customer support was quick and easy. I'll be using it again.

By Teddy

Nov 04, 2024  on Shopify

such a simple and easy solution to opening up pre-orders for your site. Great features all round and the support is also extremely helpful and quick if there are any small issues - all of which have been fixable! Will continue using

Cuddlr

Oct 22, 2024  on Shopify

I had been looking for an app to launch a new product, allowing me to get cash up front to pay for the production as much as possible. This one fit the bill perfectly, the UI is clean and easy and it does the job. Any tweaks I had, were answered fast and resolved by Oli to allow minimum disruption. Highly recommended this app for new launches. Would be even better if you could do offers on the pre orders and or choose different variants for more than 1 selection.

Arcadia Publishing

Sep 16, 2024  on Shopify

This app has enabled us to integrate Shopify preorders with our legacy ERP. The ability to defer charging customers for preordered items until we are ready to ship is an amazing feature. We also love the feature that allows customers to manage their order's preorders themselves. Another great feature of this app is the ability to prevent preorder items from being mixed into carts with non-preorder items. Lastly, the best part of PreProduct is their amazing support!!

Silvé

Aug 15, 2024  on Shopify

Top 3 best Shopify apps I've ever tried. Oli has been incredibly helpful, and my experience with PreProduct has been amazing so far. I can definitely recommend this app.

Minimul

Aug 01, 2024  on Shopify

This app provides the necessary mechanisms to setup your store in a way that mimics crowdfunding platforms which allow pre-orders to be received and charged at a later date. The help requests are always adhered to very quickly. Oli is great to work with and will look after you with any of your concerns. Whilst I'm yet to launch officially and see it work, so far the setup and service has been great.

Otaku Owlet

Jul 23, 2024  on Shopify

We love this app and it has been amazing for us. We've had no major issues and things run smoothly. When we had a small problem, Oli was super quick to get to us and helped us resolve the problem quickly. Highly recommend using this app if your shop does pre-orders.

Candy Co

Jul 19, 2024  on Shopify

Thanks to Oli and his help we have had a seamless integration of our up and coming presale this year. He has been extremely fast to respond to emails and the customer support is well above and beyond most support expectations. The app is exceptionally easy to use and does exactly what we need to make our presale run smoothly and with ease. Thanks again!

Living Entertainment

May 29, 2024  on Shopify

We needed some customisation done for our website. Oli was very generous in creating a bespoke solution to our problems.

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