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Customer reviews: PreProduct next‑gen pre‑order

Develop by PreProduct

Reviews (94)

Overall rating
5

What Merchants Think

The "PreProduct next‑gen pre‑order" app has garnered a positive reception from merchants. They appreciate its ease of setup and the support team, particularly the efforts by Oli, who is frequently commended for going above and beyond in customer service. The app is praised for enabling seamless pre-order processes, making it an indispensable tool for various stores.

Key Strengths

  • Easy to set up and integrate with existing systems.
  • Exceptional customer support, particularly highlighted by Oli’s assistance.
  • Ability to prevent preorder items from mixing with non-preorder items in the cart.
  • Features that allow delayed charging, similar to crowdfunding mechanisms.
  • Flexibility in customization and support for bespoke solutions.

Common Concerns

  • Some users find the app a bit challenging to initially set up.
  • Lack of built-in options for offers or various selections on pre-orders.

Final Thoughts

Overall, "PreProduct next‑gen pre‑order" is highly recommended for businesses looking to implement efficient pre-order solutions. Despite minor setup challenges, the app's strengths, particularly its robust support and flexible features, make it a valuable tool for managing pre-orders and product launches.

Rippl Impact Gear

Mar 10, 2025  on Shopify

Oli is amazing. Really quick response and fixed all my issues promptly. Looking forward to this bundle builder in action.

Same Table

Feb 27, 2025  on Shopify

Oli is amazing!! He was super quick to reply and make my site ready for launch. Highly recommend working with him!

Cafera

Feb 13, 2025  on Shopify

A straightforward, adaptable, and hassle-free way to enable pre-orders on your site. Excellent and expeditious support from Oli!

Fourneau

Feb 07, 2025  on Shopify

This app has a great collection of functions. I got it installed without a hitch and when I had a questions and needed help some code, Oli was right on top of it and resolved my issue immediately. I definitely recommend working with Oli and installing this app.

Mundus TNA Ltd

Dec 16, 2024  on Shopify

Oli is an absolute legend! Resolved an issue I had caused by another pre-order app promptly allowing me to pick up sales, save yourselves the hassle and go with these guys first!

STRAYE

Nov 20, 2024  on Shopify

Oli is extremely helpful, going beyond what you think his responsibility would be. World-Class. This app solved al lthe problems we had with multiple other apps in this space. Pre-Order isolation was key for us, and they pulled it off.

Cold Smoke U

Nov 06, 2024  on Shopify

PreProduct worked great for my store and was easy to set up. When I needed help their customer support was quick and easy. I'll be using it again.

By Teddy

Nov 04, 2024  on Shopify

such a simple and easy solution to opening up pre-orders for your site. Great features all round and the support is also extremely helpful and quick if there are any small issues - all of which have been fixable! Will continue using

Cuddlr

Oct 22, 2024  on Shopify

I had been looking for an app to launch a new product, allowing me to get cash up front to pay for the production as much as possible. This one fit the bill perfectly, the UI is clean and easy and it does the job. Any tweaks I had, were answered fast and resolved by Oli to allow minimum disruption. Highly recommended this app for new launches. Would be even better if you could do offers on the pre orders and or choose different variants for more than 1 selection.

Arcadia Publishing

Sep 16, 2024  on Shopify

This app has enabled us to integrate Shopify preorders with our legacy ERP. The ability to defer charging customers for preordered items until we are ready to ship is an amazing feature. We also love the feature that allows customers to manage their order's preorders themselves. Another great feature of this app is the ability to prevent preorder items from being mixed into carts with non-preorder items. Lastly, the best part of PreProduct is their amazing support!!

Silvé

Aug 15, 2024  on Shopify

Top 3 best Shopify apps I've ever tried. Oli has been incredibly helpful, and my experience with PreProduct has been amazing so far. I can definitely recommend this app.

Minimul

Aug 01, 2024  on Shopify

This app provides the necessary mechanisms to setup your store in a way that mimics crowdfunding platforms which allow pre-orders to be received and charged at a later date. The help requests are always adhered to very quickly. Oli is great to work with and will look after you with any of your concerns. Whilst I'm yet to launch officially and see it work, so far the setup and service has been great.

Otaku Owlet

Jul 23, 2024  on Shopify

We love this app and it has been amazing for us. We've had no major issues and things run smoothly. When we had a small problem, Oli was super quick to get to us and helped us resolve the problem quickly. Highly recommend using this app if your shop does pre-orders.

Candy Co

Jul 19, 2024  on Shopify

Thanks to Oli and his help we have had a seamless integration of our up and coming presale this year. He has been extremely fast to respond to emails and the customer support is well above and beyond most support expectations. The app is exceptionally easy to use and does exactly what we need to make our presale run smoothly and with ease. Thanks again!

Living Entertainment

May 29, 2024  on Shopify

We needed some customisation done for our website. Oli was very generous in creating a bespoke solution to our problems.

BAILEY HIKAWA

Apr 18, 2024  on Shopify

I've been using this app for about 6 months. I love it. I also REALLY love their customer support. They respond and fix issues really quickly and with care. I recommend this app and really appreciate what it allows me to do for my small biz... Thanks Oli !

Synclavier Digital

Apr 17, 2024  on Shopify

This app worked very well for two new product introductions by my company. The support I needed was quickly provided via email.

Odenwolf.shop

Apr 08, 2024  on Shopify

Excellent app, which allowed us to charge customers a small part of the total amount immediately as part of a pre-launch and to charge the remaining amount in the future on a day defined in the app. Questions about the setting options were answered quickly, professionally and extremely politely. I am very satisfied with this app and the development team behind it. We will be implementing many more pre-launches with the help of this app.

JessEm Tool Company

Apr 05, 2024  on Shopify

PreProduct and their team have been our go-to Pre-Order app for a while now and it is very easy to use! It's straightforward with plenty of customization. Their customer service team is very prompt at replying to inquiries and the few times we've needed a hand, they've always come through with solutions to our questions. Great support, great app!

MìLà

Apr 04, 2024  on Shopify

Setting up & working with Pre-Product was a seamless & breezy experience. Oli helped answer all of our technical questions & continues to be a strong advisor as we continue to build out this feature on our website.

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