Shopify Preorder Manager App Review: Features & User Feedback

Customer reviews: Preorder Wolf | Pre order now

Shopify Preorder Manager simplifies pre-order management for eCommerce stores, helping merchants sell products before launch. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your Shopify store.

Reviews (549)

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What Merchants Think

Merchants generally hold "Preorder Wolf | Pre order now" in high regard. The app is praised for its ease of use, effectiveness in capturing sales during inventory constraints, and the outstanding customer service, particularly highlighted by the support team, chiefly Eva. While the majority of users express satisfaction with the app's functionality in managing preorders and the speed of support, some concerns have been raised regarding unexpected pricing changes and compatibility with other Shopify apps.

Key Strengths

Exceptional customer support with particular praise for Eva, known for quick, efficient, and friendly assistance.
The app's ability to handle pre-orders effectively and maintain sales during out-of-stock situations.
User-friendly interface that is easy to install and get started with, requiring minimal technical expertise.
Personalization features, allowing merchants to customize messages and preorder settings.
Free usage initially, offering great value to small stores managing limited inventories.

Common Concerns

Recent unexpected pricing changes with unclear communication about associated costs.
Compatibility issues with other Shopify apps and occasional system glitches affecting performance.
A few reports of problems accessing support through email or chat at times.
Limited customization options for the design and layout of the pre-order button and messages.
Some merchants reported the app automatically switching in-stock items to pre-order status erroneously.

Final Thoughts

Overall, "Preorder Wolf | Pre order now" is well-received as a dependable app for managing preorder functionalities on Shopify, renowned for its customer service excellence. Despite a few concerns regarding pricing changes and app compatibility, its benefits in enhancing sales during stock-outs stand out. Merchants looking for a straightforward solution to streamline preorders are likely to find this app beneficial.

Nathan James

Mar 18, 2024 on Shopify

This is fast and easy way to get a pre-order option running on your store. The app is straightforward to install and use. Above all, the support and responsiveness of the developer is unmatched.

Viridian Bay

Mar 08, 2024 on Shopify

Our store has recently implemented Preorder Wolf and we are very appreciative of the opportunity to capture sales in a legitimate, integrated way that might have otherwise would be lost opportunities. We frequently have warehouse & shipping disruptions or unexpected product sell-outs. About half our business is from a product catalog mailed to customers. When overseas container shipments don't align with a catalog drop due to unforseen circumstances, it reflects poorly on our reputation and sales. This app enables us to capture the sales and keep the revenue flowing. Our web team has been able to train customer service staff how to add items to PreOrder easily from the Shopify dashboard; I cannot find sufficient words to describe how helpful it is that this app made it so approachable and easy. Everyone can use it, not just us web designers and store developers.

The Knickknack Shack by Darthside LLC

Feb 16, 2024 on Shopify

It took way less than 2 minutes to install. A few clicks and the app was good to go, working perfectly right out of the box. I wanted to set a quantity limit to my pre-orders, but I couldn't find the option, so I reached out to support. Less than an hour later, Eva replied to my message and said she had enabled the feature and I was once again good to go. Between the seamless and incredibly simple installation process and the mind-blowingly fast support I received, I really have to give this app the 5-stars it deserves. Well done, Eva and the team! Thanks for everything.

Chit Chats Ontario Supplies Store

Feb 14, 2024 on Shopify

Phenomenal support, very helpful in getting everything properly configured, prompt and relevant replies to questions. I would highly recommend this app for your needs.

Ziloch

Dec 28, 2023 on Shopify

Fantastic service. Its FREE!! Customer service replied in 2 minutes to rectify a problem on my end. I would highly recommend.

iScoot Australia

Dec 26, 2023 on Shopify

App works great and their support is top notch, I was having issues with the preview as our theme code was clashing with the app and they were super quick to fix it and get it all up and running for us. Now it's working just fine and it's exactly what we needed!

Black Sheep Surf Co

Nov 27, 2023 on Shopify

Eva is super helpful and quick to respond and the app does everything we need - it lets us have 'pre order' button for certain products which customers can buy before they are in stock. Simple to use, would recommend this app.