quick customer service support, love this app for my brand

I recently had an outstanding experience with the customer support team. When I encountered a hiccup with a promotion related to pre-order items, I reached out for help. The agent was incredibly understanding and responsive, assuring me that they would address the issue promptly. They kept me updated throughout the process and even followed up after the problem was fixed. Highly recommend their support team for their exceptional service.

perfect

UNREAL software, super easy to use and fantastic fast chat service for any issues you might have!, my pre order button had a metafeild issue and they had it sorted in 5 minites! what more could you ask for. 1000% worth the download. great to be back to making pre orders! THANKYOU!

Application simple d’utilisation. L’équipe est réactive et répond rapidement à toutes les questions pour résoudre les problèmes. Je recommande vivement !

I had a fantastic experience with the customer support team! They were quick to understand my issue regarding the preorder not showing up for my item. The agent was incredibly helpful, taking the time to investigate and resolve the conflict caused by another app I was using. Within moments, everything was fixed, and my preorder functionality was restored. Their friendly and efficient service truly made a difference. I highly recommend their support - they deserve all the praise! Thank you for your excellent help!

Great service - it was so good I thought it must have been AI, but it was a real human with super speedy responses! The app has been great to manage our pre-orders too - we've been using it for well over a year now

awesome sauce

I reached out about an issue where both variants of a product were showing as preorder, even though one was in stock. Eva quickly understood the problem, checked everything thoroughly, and escalated it to their developer. She also kept me updated via email and made sure the issue was fixed promptly. The support was professional, helpful, and efficient really great experience overall!

I had an issue with the preorder button not showing up for the US market, and the support team was amazing! Eva quickly identified that a custom sticky add-to-cart button was causing the problem and fixed it right away. She even shared a video to confirm everything was working perfectly. Communication was clear, fast, and super helpful. I really appreciate the excellent support!

great program and support. i had an issue and they fixed it immediately

great responsive support given

The service I received was great, I was helped within a matter of 5 minutes. Love the quick response time and the efficient help , would recommend to anyone using the app for the Shopify store.

fast and efficient help

The pre-order status wasn't showing so I used the chat and got help immediately. Great service.

Great, easy to use app with a quick and easy-to-communicate with support team!

Preorder wolf is awesome, and if you have any issues, they will fix for you straight away! you will talk to real human, not bots! hight recommended !

We had an issue where all color variants were showing as "Preorder" even though only one was out of stock. The support team responded instantly, was friendly and clear, and fixed the problem within minutes. Fast, professional. Beyond that, we've been using this app for quite some time now and it's been a game-changer for us. Highly recommended!

Eva Greene was amazing! She took the time to quickly help me determine the currency problem and I was able to get a product posted in record time! Friendly, fast service and I am very grateful!

Thank you for being so helpful and it is such a great app and has helped our business alot!