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Customer reviews: Preorder Wolf | Pre order now

Develop by Boss Apps

Shopify Preorder Manager simplifies pre-order management for eCommerce stores, helping merchants sell products before launch. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your Shopify store.

Reviews (517)

Overall rating
4.8

What Merchants Think

Merchants generally hold "Preorder Wolf | Pre order now" in high regard. The app is praised for its ease of use, effectiveness in capturing sales during inventory constraints, and the outstanding customer service, particularly highlighted by the support team, chiefly Eva. While the majority of users express satisfaction with the app's functionality in managing preorders and the speed of support, some concerns have been raised regarding unexpected pricing changes and compatibility with other Shopify apps.

Key Strengths

  • Exceptional customer support with particular praise for Eva, known for quick, efficient, and friendly assistance.
  • The app's ability to handle pre-orders effectively and maintain sales during out-of-stock situations.
  • User-friendly interface that is easy to install and get started with, requiring minimal technical expertise.
  • Personalization features, allowing merchants to customize messages and preorder settings.
  • Free usage initially, offering great value to small stores managing limited inventories.

Common Concerns

  • Recent unexpected pricing changes with unclear communication about associated costs.
  • Compatibility issues with other Shopify apps and occasional system glitches affecting performance.
  • A few reports of problems accessing support through email or chat at times.
  • Limited customization options for the design and layout of the pre-order button and messages.
  • Some merchants reported the app automatically switching in-stock items to pre-order status erroneously.

Final Thoughts

Overall, "Preorder Wolf | Pre order now" is well-received as a dependable app for managing preorder functionalities on Shopify, renowned for its customer service excellence. Despite a few concerns regarding pricing changes and app compatibility, its benefits in enhancing sales during stock-outs stand out. Merchants looking for a straightforward solution to streamline preorders are likely to find this app beneficial.

C.M.T Racing

Jul 19, 2025  on Shopify

Great app, Great service. Answers question quick and very helpful. can definitely recommend it.

Karaïbe

Jul 16, 2025  on Shopify

I'm really satisfied with Pre-Order Wolf! I'm still using it, and the customer service has been great, super responsive and helpful. Definitely recommend it!

Workwear (East Anglia) Ltd

Jul 15, 2025  on Shopify

Works well and tidies up your products to enable them to be sold, even if out of stock

QT Parts

Jul 09, 2025  on Shopify

Recommend 100%. Eva was nice and helpful and assisted with all my questions and requests.

Hobby Zone UK

Jul 08, 2025  on Shopify

Highly recommend this app, been using this app since launch of our store, had issue few times due to clash with other apps, however, customer service helped me fixing the issues in almost no time.

TCM Schoolwear

Jul 02, 2025  on Shopify

Great app but even better customer service! An issue arose recently and without any fuss the customer service team not only apologised but resolved the issue without delay. This is what makes such a difference, when you know you are dealing with genuine people who want to make things right !

EATinerando B2B

Jul 01, 2025  on Shopify

Great app and support! Fast to assist on every problems!

CleanSea

Jun 17, 2025  on Shopify

They answer impressively fast when I have an issue, and help me out quickly each time I ask. I recommend! :)

THEACEGROUP Pty Ltd

Jun 05, 2025  on Shopify

sold issue very quickly

Forma

May 15, 2025  on Shopify

Very useful App and excellent customer support

Les Polettes

May 13, 2025  on Shopify

Super ! Merci au service technique pour ses réponses rapides et efficaces :)

Tiny Tots Store Ltd

May 13, 2025  on Shopify

Today i updated the app and it would load, i went on the online chat and within seconds i had Eva helping me and she was very helpful and had the issue sorted in a minute or 2. thank you Eva for your help today, best customer service and quick and friendly. have a good day.

The Nation Brand

May 06, 2025  on Shopify

Great app! been using it for about 3 years and have never had an issue, Customer support works great and they respond very fast. whenever you want to ask any questions or have any concerns they're always there for you.

Cuarto de Juegos

May 02, 2025  on Shopify

It's a great app with sensational customer support via chat. Our anticipated sales stand out thanks to this App.

DKBIKE.dk

Apr 30, 2025  on Shopify

Great app - does what it's supposed to do. Working fine and the support is responding quick, fixing issues in no time :)

The Flatpack Company

Apr 13, 2025  on Shopify

We had a great experience working with the team behind this app. We approached them with a custom feature request. We needed a way to be notified when any product in our store reached zero stock so we could ensure our pre-order messaging stayed accurate and aligned with our upcoming stock arrivals. This wasn’t something the app supported natively, but the team didn’t hesitate to step in and build a tailored solution specifically for us. They suggested a practical and efficient alternative to real-time notifications a daily email report summarizing all products that had gone out of stock and it was exactly what we needed. They even scheduled it to arrive at 8 am NZT, which fits perfectly into our daily workflow. From start to finish, the communication was clear, helpful, and collaborative. They kept us updated, asked the right questions, and delivered the solution quickly. It’s clear they genuinely care about their users and are willing to go above and beyond to make the app work for specific business needs. Highly recommend them to anyone looking not only for a great app but also for a team that truly supports and adapts to their users.

BOW RIVAN

Mar 13, 2025  on Shopify

私のつたない英語にたいしても、素早く丁寧に対応してくれました。 上手く機能しない場合は問い合わせればすぐに対応してもらえます。 ・購入後の注文詳細にでる表示が英語でしたが、日本語表記にしてもらいました。 ・shopify側が出すカートの表示を消してもらいました。 これからもよろしくお願いします。

Le Mocassin Zippe

Feb 19, 2025  on Shopify

We had some trouble with our pre-order setup—some products were still showing as "Sold Out" instead of "Pre-Order." This was a big issue for us, so we reached out to support. Eva responded quickly and was incredibly helpful. She checked everything, found that the "Continue selling when out of stock" setting was disabled and guided us on how to fix it. The whole process was smooth and fast! Eva explained everything clearly, and within no time, our issue was resolved. Now, our pre-orders are working perfectly, and we don’t have to worry about losing sales when stock runs out. The app itself is great, easy to use, and does exactly what we need. But what stands out is the amazing support. Having a team that responds quickly and solves issues efficiently makes all the difference. Highly recommended for anyone looking for a reliable pre-order solution with excellent customer service!

Wonder Wolf Plush

Feb 15, 2025  on Shopify

Brilliant, friendly and fast-acting support. This app is the best I've found for pre-orders, allowing customisation and offering a fair pricing model. Would recommend!

Oda.

Feb 12, 2025  on Shopify

Super easy setup!

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