Shopify Preorder Manager App Review: Features & User Feedback

Customer reviews: Preorder Wolf | Pre order now

Shopify Preorder Manager simplifies pre-order management for eCommerce stores, helping merchants sell products before launch. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your Shopify store.

Reviews (518)

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What Merchants Think

Merchants generally hold "Preorder Wolf | Pre order now" in high regard. The app is praised for its ease of use, effectiveness in capturing sales during inventory constraints, and the outstanding customer service, particularly highlighted by the support team, chiefly Eva. While the majority of users express satisfaction with the app's functionality in managing preorders and the speed of support, some concerns have been raised regarding unexpected pricing changes and compatibility with other Shopify apps.

Key Strengths

Exceptional customer support with particular praise for Eva, known for quick, efficient, and friendly assistance.
The app's ability to handle pre-orders effectively and maintain sales during out-of-stock situations.
User-friendly interface that is easy to install and get started with, requiring minimal technical expertise.
Personalization features, allowing merchants to customize messages and preorder settings.
Free usage initially, offering great value to small stores managing limited inventories.

Common Concerns

Recent unexpected pricing changes with unclear communication about associated costs.
Compatibility issues with other Shopify apps and occasional system glitches affecting performance.
A few reports of problems accessing support through email or chat at times.
Limited customization options for the design and layout of the pre-order button and messages.
Some merchants reported the app automatically switching in-stock items to pre-order status erroneously.

Final Thoughts

Overall, "Preorder Wolf | Pre order now" is well-received as a dependable app for managing preorder functionalities on Shopify, renowned for its customer service excellence. Despite a few concerns regarding pricing changes and app compatibility, its benefits in enhancing sales during stock-outs stand out. Merchants looking for a straightforward solution to streamline preorders are likely to find this app beneficial.

Rudie Nudie Designs

Sep 26, 2025 on Shopify

Great service - it was so good I thought it must have been AI, but it was a real human with super speedy responses! The app has been great to manage our pre-orders too - we've been using it for well over a year now

Gorilla Rated

Sep 23, 2025 on Shopify

awesome sauce

W-Wellness

Sep 23, 2025 on Shopify

I reached out about an issue where both variants of a product were showing as preorder, even though one was in stock. Eva quickly understood the problem, checked everything thoroughly, and escalated it to their developer. She also kept me updated via email and made sure the issue was fixed promptly. The support was professional, helpful, and efficient really great experience overall!

Leader Equine

Sep 23, 2025 on Shopify

I had an issue with the preorder button not showing up for the US market, and the support team was amazing! Eva quickly identified that a custom sticky add-to-cart button was causing the problem and fixed it right away. She even shared a video to confirm everything was working perfectly. Communication was clear, fast, and super helpful. I really appreciate the excellent support!

Dupe

Sep 18, 2025 on Shopify

great program and support. i had an issue and they fixed it immediately

Inoki Bathhouse

Sep 16, 2025 on Shopify

great responsive support given

28 Decor Interior Decor in Johannesburg

Sep 15, 2025 on Shopify

The service I received was great, I was helped within a matter of 5 minutes. Love the quick response time and the efficient help , would recommend to anyone using the app for the Shopify store.

Red Oxx MFG

Sep 12, 2025 on Shopify

fast and efficient help

Papirværk

Sep 09, 2025 on Shopify

The pre-order status wasn't showing so I used the chat and got help immediately. Great service.

Spectr LED Accessories

Sep 03, 2025 on Shopify

Great, easy to use app with a quick and easy-to-communicate with support team!

èllementa

Aug 15, 2025 on Shopify

Preorder wolf is awesome, and if you have any issues, they will fix for you straight away! you will talk to real human, not bots! hight recommended !

Rigid PRO Camera Cinema Rigs

Aug 12, 2025 on Shopify

We had an issue where all color variants were showing as "Preorder" even though only one was out of stock. The support team responded instantly, was friendly and clear, and fixed the problem within minutes. Fast, professional. Beyond that, we've been using this app for quite some time now and it's been a game-changer for us. Highly recommended!

Audience Wonderland

Aug 10, 2025 on Shopify

Eva Greene was amazing! She took the time to quickly help me determine the currency problem and I was able to get a product posted in record time! Friendly, fast service and I am very grateful!

Preston Apothecary

Aug 08, 2025 on Shopify

Thank you for being so helpful and it is such a great app and has helped our business alot!

DKTrimmer

Aug 07, 2025 on Shopify

Thank you very much for the excellent service!

C.M.T Racing

Jul 19, 2025 on Shopify

Great app, Great service. Answers question quick and very helpful. can definitely recommend it.

Karaïbe

Jul 16, 2025 on Shopify

I'm really satisfied with Pre-Order Wolf! I'm still using it, and the customer service has been great, super responsive and helpful. Definitely recommend it!

Workwear (East Anglia) Ltd

Jul 15, 2025 on Shopify

Works well and tidies up your products to enable them to be sold, even if out of stock

QT Parts

Jul 09, 2025 on Shopify

Recommend 100%. Eva was nice and helpful and assisted with all my questions and requests.

Hobby Zone UK

Jul 08, 2025 on Shopify

Highly recommend this app, been using this app since launch of our store, had issue few times due to clash with other apps, however, customer service helped me fixing the issues in almost no time.