Muy buena atención con el servicio de soporte. Estuve viendo unos videos en YouTube para aprender de mejor forma configurar la app, pero a los días, me llegó un mail de soporte técnico de la app, preguntando si necesitaba alguna ayuda. Por lo que realmente fue súper necesario. Agradezco la gestión. Y estoy a la espera de la ayuda prometida

The onboarding team was really great! Nice personality and very helpful. I enjoyed our conversations very much. Look forward to our continued work together.

Great to have a more advanced search solution on our website now. Iringo and her team are very friendly and happy to help out, often reaching out whithout being prompted. A pleasure to work with a company that is passionate about their product.

We've seen an immediate improvement in search capability on the site, resolving a key friction point for customers as our catalog has grown. Aaron is fantastic and makes himself and the Dev team accessible.

This is a great app. I was able to implement this into my Shopify store effortlessly, and it has made it significantly easier for my customers to find what they need on my site. Customer service has been exceptional, and I am genuinely appreciative of the attention I have received for my recently launched site. I recommend this app.

I installed Prefixbox AI Search & Filter on our site this week, and I'm genuinely impressed. The difference it's made to our website's user experience is noticeable, finding products is much faster, easier and more accurate. What really sets Prefixbox apart, though, is their customer service. Aaron and the Prefixbox technical team were incredibly helpful during the initial setup, guiding me through the optimization process. I even stumbled upon a small bug, and they jumped on it immediately, pushing out a fix within hours! That level of responsiveness is rare and truly appreciated. I highly recommend Prefixbox if you're looking for a powerful and well-supported search solution.

The search is quite a bit more sophisticated than the Shopify default, really adding to the functionality and usability of my store. The Prefixbox team was quite pleasant to work with, going out of their way to get me properly set up.

I have absolutely no hesitation in leaving a 5-star review for this addon and the developers and the customer service/support. The base search and filtering in shopify was total junk for my purposes. I tried every single one of the other, more "popular" Search & Filter addons, many of the "industry standards", I won't name names, but they are all highly reviewed with hundreds/thousands of installations. They also did not provide an acceptable solution to my needs, felt clunky, slow, and unflexible. I found PrefixBox on the Shopify Appstore and I was initially a little concerned that it didn't have hundreds of 5* reviews like some of the other apps but let me tell you, I'm so glad I gave it a try.. I installed it, configured it with 90% of what I wanted, I had a couple slight issues that I was planning to look at the following morning and out of the blue I receive a phone call from PrefixBox customer services the next morning, checking in to make sure I was happy with how it was working, could they help with anything, anything I don't quite understand. I was absolutely blown away. I explained the couple of minor issues I had and they were on the case, tailoring and customising the application *exactly* how I wanted it to work. Honestly I've not had an experience so positive in a long time (if ever?). Please, give these guys a chance, even if it doesn't do things *exactly* as you want, they can work beautiful magic. I'm blown away. 100% worth the monthly subscription, and I'm comfortable in the knowledge that if I have a problem, I can reach out and they won't stop until it's perfect. A++++

Great app and Amazing customer service. I needed an app that would help me with searches in my store and give customers smarter recommendations! I couldn't be happier with the app's features and the results. The customer service is incredibly dedicated to help out and very responsive. I needed to make some custom changes in order to get the app look as i wanted visualy, as i have quite a custimized store, and just a couple of hours in they had already changed it to my needs. This app has quickly become one of my favorite Shopify apps.

After years with Unbxd, I was ready for a change. The platform often felt clunky and confusing, with too much manual work required just to keep things running. Technical issues were frequent, support was slow to respond, and new features rolled out at a crawl. Most of my calls with their CSMs revolved around minimal reporting, rather than proactive strategies to help me get more out of the platform. Add in the higher price point and long contract, and it just didn’t feel like a good fit anymore. Even though I haven’t officially launched Prefixbox yet, the difference in the onboarding experience has been night and day. Aaron and the team have been incredibly responsive, detail-oriented, and proactive in walking me through every step. The testing phase has gone smoothly, and I’ve had plenty of opportunities to try things out and give feedback. Based on what I’ve seen so far, I’m confident I’ll end up with a stronger search solution at a much better value.