What Merchants Think

Merchants have expressed mixed opinions about "PreOrder Alpha". While some users commend its ease of use, functional capabilities, and responsive customer support, others have reported significant issues with app stability and server reliability. The lack of timely support response during critical issues has been a point of frustration for several users.

Key Strengths

• Easy to use and straightforward setup process.
• Effective for managing pre-orders and back-orders.
• Outstanding, responsive support in many cases.
• Offers robust features at no cost.

Common Concerns

• Frequent server issues causing the app to go offline.
• Lack of timely response from customer support during outages.
• Crashes and stability issues under high order volume.
• Reports of the app interfering with site configurations.

Final Thoughts

Overall, "PreOrder Alpha" is appreciated for its practical features and customer service when it is operational. However, the app needs to address its server stability and support response times to improve user trust and satisfaction. It is an effective solution for managing orders, especially for small businesses, as long as the mentioned limitations are under control.