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Customer reviews: POWR Form Builder‑Contact Form

Develop by Shopify

Reviews (648)

Overall rating
4.7

What Merchants Think

Overall, merchants appreciate the "POWR Form Builder Contact Form" for its reliability, user-friendly interface, and robust customer support. The app's ease of use and integration capabilities make it a preferred choice among users, despite some concerns about pricing and occasional technical issues.

Key Strengths

  • Intuitive and easy-to-use interface
  • Smooth integration with platforms like Google Sheets, Zapier, and Shopify
  • Comprehensive customization options for forms
  • Prompt and effective customer support, often praised for its responsiveness and helpfulness

Common Concerns

  • Complaints about features requiring additional payments or upgrades
  • Occasional technical issues or bugs that impact usability
  • Slow loading times for embedding forms on websites
  • Advertising displayed on forms when using the free plan

Final Thoughts

"POWR Form Builder Contact Form" is highly regarded for its functionality and excellent customer service, making it a useful tool for businesses in need of a reliable form builder. While there are some concerns regarding pricing structure and technical glitches, the app’s strengths generally outweigh its drawbacks, positioning it as a solid choice in the market.

Tinsel & Timber

Oct 28, 2024  on Shopify

Richarde Mervil was so helpful! He worked with me to customize my form and build out my site for free. Such an awesome onboarding experience!

Double Up

Oct 23, 2024  on Shopify

very helpful.

Everyday OT

Oct 22, 2024  on Shopify

Excellent customer service when I needed additional help with installing a form on my page.

urbanelite.com

Oct 09, 2024  on Shopify

Top, Richarde M did helped me very good and directly. No issues, this guy is awesome!

WineSpark

Oct 06, 2024  on Shopify

great

VMAT

Oct 05, 2024  on Shopify

We used the app for a few days and so far - we are very pleased with it. The setup is easy and by using these unique, custom-made forms, we were able to provide a more professional and functional interface for our customers. Highly recommended.

Newcomer Wines

Sep 26, 2024  on Shopify

All works great, had some issues but the Richarde M. solved it immediately.

ColorTexturePhotoTours

Sep 26, 2024  on Shopify

I've been using the POWR Form Builder app for several years and it adds great functionality and nice designs to my site. When I've had a question or technical issue, the support team has been responsive and super helpful. Highly recommend POWR!

Scrubs to The Rescue

Sep 10, 2024  on Shopify

I had a question and they gave me a specialist and fixed the problem right away.

Slumberkins

Sep 04, 2024  on Shopify

Mithsou was very helpful. I hope you clone a rep like her.

Carried Away Gifts

Sep 02, 2024  on Shopify

Platform is easy to use and very versatile. We had an issue with the email notification, but the support team resolved it very quickly.

HONTRY

Aug 29, 2024  on Shopify

While this app may not be the absolute best in its category, it certainly holds its own. I tested 8 similar apps, and for me, this one stands out as the best choice. *Arlyne, the customer service agent, was excellent and provided all the assistance I needed.

Made Here

Aug 22, 2024  on Shopify

Great experience with their customer support team, ran into some issues with the form placement on my website, however they took care of the situation and showed me how to do it for future reference. Thanks a bunch!

PicassoTiles

Aug 15, 2024  on Shopify

Mithsou was very helpful and answering my question in a quick manner. POWRs customer service is great.

Tayla Made Flowers

Aug 15, 2024  on Shopify

Amazing app, does everything I need for my florist business! Great service also :)

One Happy Stop

Aug 07, 2024  on Shopify

great customer service

Dallas Maynard Jewelry

Aug 07, 2024  on Shopify

Easy integration with shopify, and I'm able to customize our form as much as I want. Support was super helpful, Irina got back to me quickly and solved my problem within 24 hours. Definitely makes me more confident using the app knowing support will be there when needed, especially for someone as un-tech savvy as me.

Heavens Candles

Aug 01, 2024  on Shopify

I do like the app. It is helpful! Thank you!

Rolling With It

Jul 31, 2024  on Shopify

App works great! I am very pleased with the support I received. The response was quick, and the matter was resolved efficiently.

The Gaeilge Gúrú

Jul 28, 2024  on Shopify

A special thanks to Richcarde who was so helpful when helping me set up my Pro account with POWR. He was very patient and provided lots of support to ensure it was a seamless task for me. Much appreciated Richcarde!

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