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Customer reviews: POWR Form Builder‑Contact Form

Develop by Shopify
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Reviews (648)

Overall rating
4.7

What Merchants Think

Overall, merchants appreciate the "POWR Form Builder Contact Form" for its reliability, user-friendly interface, and robust customer support. The app's ease of use and integration capabilities make it a preferred choice among users, despite some concerns about pricing and occasional technical issues.

Key Strengths

  • Intuitive and easy-to-use interface
  • Smooth integration with platforms like Google Sheets, Zapier, and Shopify
  • Comprehensive customization options for forms
  • Prompt and effective customer support, often praised for its responsiveness and helpfulness

Common Concerns

  • Complaints about features requiring additional payments or upgrades
  • Occasional technical issues or bugs that impact usability
  • Slow loading times for embedding forms on websites
  • Advertising displayed on forms when using the free plan

Final Thoughts

"POWR Form Builder Contact Form" is highly regarded for its functionality and excellent customer service, making it a useful tool for businesses in need of a reliable form builder. While there are some concerns regarding pricing structure and technical glitches, the app’s strengths generally outweigh its drawbacks, positioning it as a solid choice in the market.

SJS custom

Jan 21, 2026  on Shopify

I'm older than 50 so I am adapting to the new way of customer service that is now designed to be written digital only, & so much slower than an actual conversation with spoken words & immediate back & forth info sharing. Takes twice as long to get unstuck than it used too, and after health, Time is our next most important & scarcest resource - then money ;) That said, I'd like to thank the Team at POWR Form Builder as they've been very helpful, very clear, and very knowledgable. Mostly it's intuitive, logical, and efficient - then my starting-to-crust-on-the-inside wee brain needs a little help. Thank you Legends, especially Arlyne - thank you.

Hurtownia Mother Earth

Dec 29, 2025  on Shopify

Great App! Easy to use form builder, plenty of features, and fast, thorough support :)

SOUL POWER®

Dec 29, 2025  on Shopify

Very satisfied

Thermoworks

Dec 23, 2025  on Shopify

I am just getting started but this app is super easy to use and user friendly. Also, the customer service team is very quick to respond and help out with anything you need. Shout out to Luiz for solving our issue so quickly.

ABCCANOPY BUSINESS

Dec 16, 2025  on Shopify

helpful

Uniquely Created

Dec 04, 2025  on Shopify

Vintage Power Wagons

Nov 24, 2025  on Shopify

makes life easy. complex forms in no time

Heard Word Meditation

Nov 21, 2025  on Shopify

Had a wonderful customer service experience. Thank you for your speedy response!

SOUL POWER®

Nov 14, 2025  on Shopify

It was a bit difficult since we were communicating in English, but I really appreciate your hard work and dedication — I'm very satisfied.

STUFF +

Nov 12, 2025  on Shopify

100% RECOMANDED

ENZO'S TABLE

Nov 06, 2025  on Shopify

Great App! Easy to use form builder, plenty of features, and fast, thorough support.

Kryptonite Products

Nov 04, 2025  on Shopify

App works well to keep our customers in contact with us. Easily organized and viewable.

LUXAPOLISH

Nov 04, 2025  on Shopify

KALLATI

Oct 31, 2025  on Shopify

Amazing app Mithsou is the best! Really helps keep track of all our customers responses!

LIWUNON

Oct 22, 2025  on Shopify

Premium Hachi Shears

Oct 21, 2025  on Shopify

We looked for different apps to use them as forms and finally found one that works for everything that we need. It even collects payments.

The Southwestern Style Gallery

Oct 17, 2025  on Shopify

Amazing Customer Service! Highly recommend - lots of designs available, customizable options and one of the best customer service on Shopify

Black Hawk Japan

Oct 07, 2025  on Shopify

We have been using POWR for couple of years now and we are very satisfied with the results. The app works seamlessly and the support will promptly take care of any issues if there are any.

McCauley House

Oct 03, 2025  on Shopify

Great support!

Burugar Clinic

Sep 25, 2025  on Shopify

Luiz was super helpful, jumped straight on chat and helped me apply my form to the correct product. This should make our registrations for our sports program run smoother THANKYOU ! 10/10 service

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