Reviews: POWR: Customer Comments

Customer reviews: POWR: Customer Comments

Reviews (134)

Overall rating

4.6

5

9
4
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1

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What Merchants Think

The app "POWR: Customer Comments" is generally well-received by merchants. Users frequently commend the app's ease of use, exceptional customer support, and functionality. Many merchants have expressed satisfaction with the application’s ability to meet their needs effectively.

Key Strengths

Outstanding customer support, often praised for quick and helpful responses.
User-friendly interface, making it easy to install and use.
Flexibility and customization options that enhance the app's functionality.

Common Concerns

Occasional technical issues, with comments not loading consistently.
Limited feedback on long-term usage as some reviews indicate initial setup experiences.

Final Thoughts

Overall, "POWR: Customer Comments" is seen as a valuable tool for managing customer interactions, particularly praised for its strong support system. While some users have encountered technical issues, these instances appear to be exceptions rather than the rule. The app is considered a worthwhile addition for merchants looking to enhance communication with their customers.

OneBuySwapSell

Nov 19, 2024 on Shopify

Jamilya was fantastic today thanks for all the help best app customer support ive ever recieved 10/10

Celtic Fair

Oct 03, 2024 on Shopify

My experience with POWr has been nothing but positive. They’ve been kind, supportive and very helpful. Their customer service is exceptional and they work very hard to ensure that you receive a high quality product. Thanks, POWr!

BAR TIMES SELECT

Aug 07, 2024 on Shopify

My request this time was to customize a very specific part of the app into Japanese. Many app support teams might have refused, claiming that the default display settings couldn’t be changed, but POWR Support handled it with care. Not only is the app functional, but it also demonstrates a commitment to integrity

BAR TIMES SELECT

Jun 17, 2024 on Shopify

Thank you for your courteous and precise support. I truly appreciate your astonishingly quick response. Even when issues arose, you addressed them immediately, which was extremely helpful. Thanks to your support, the app setup went smoothly. I look forward to continuing to use this app.

Black Forest

Apr 30, 2024 on Shopify

Absolutely loved the experience with the POWR! Our first time using it, we reached out through their live chat feature, and Richard M. responded in just a minute. He was incredibly attentive and helpful. Not only did he quickly answer the questions, but he also went the extra mile and show us how to create a liquid code through a video demonstration. Totally recommend this if you need an easy way to add comments to your site.

Anson Maddocks Art

May 21, 2019 on Shopify

Straight forward, easy to use application. Delivers as advertised. Thank you!.........................

LisaMcDesign

Feb 09, 2019 on Shopify

It seemed easy to install. Can't wait to see how it interacts with my customers. This is the very first app I have installed. So...we will see how it works on my shop. Thanks so much!!