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Customer reviews: PostEx

Develop by Shopify

Reviews (11)

Overall rating
1.9

What Merchants Think

Overall, merchants have mixed feelings about "PostEx". While some praise the app for its ease of use and reliability, others express significant dissatisfaction with aspects like customer service and delivery issues. Despite these concerns, the app has garnered a loyal user base that appreciates its integration with platforms like Shopify.

Key Strengths

  • Seamless integration with Shopify for automatic order processing.
  • Highly recommended by long-term users for its reliability.
  • Consistently viewed as outperforming other courier services.

Common Concerns

  • Difficulties in downloading and installing the app from the Shopify App Store.
  • Issues with parcel delivery, including late deliveries and damaged parcels.
  • Poor customer service and unresolved reimbursement claims.
  • Lack of certain features like SMS notifications for customers.

Final Thoughts

The reception of "PostEx" indicates a strong foundation with valuable features for e-commerce merchants. However, recurrent issues with service quality and technical support suggest room for improvement to enhance overall customer satisfaction. Continued updates and proactive customer support could substantially bolster the app's status in the market.

Fashion Desire

Dec 05, 2025  on Shopify

Mr Fashion

Nov 20, 2025  on Shopify

Hello, look at the postx team I am my sales person, I have been telling him for a year to change my number, he is new, okay, then I have made a team in the WhatsApp group, he is saying that after changing the team, he does not respond properly, all my parcels are constantly returned, some are damaged, some are delivered, some are changed, or there is no work from your team, okay, I am sending you the total chat of WhatsApp in the chat, check it out, see how these people respond and what replies they are giving, and I have been asking for proof of a parcel for 11 days now that it has been returned, they do not have that proof, and when I talk to them, they start arguing and want to talk nonsense, please give me this, or change the team and the sales person changed me, otherwise I will work with you. Not to do Are you running a company or are you just making a joke? I mean, you've hired the most useless people who don't have the decency to do their job. Whatever you say, something happens. You deliver a parcel and it gets returned. Then the next day, you message me where the parcel is. Yes, it has been returned. It will come back to you. Speak up. I mean, is there a procedure? This is your job. This is yours. 03284479815 old new number 03284479817 change number 29192240005523 I have sent you the total proof, I have also sent you the screen recording of their WhatsApp. Okay, I am sending the total screenshot. No one works this way. Okay, if you have to work this way, then go to hell. Now I have done enough. If you have to change the team, then it is okay. bed courier

Fashtech

Aug 30, 2025  on Shopify

VELORE

Apr 17, 2025  on Shopify

this is the worst courier service ill even not reccomend this to my enemy my returns are not being returned to me and they just eat it pick guy sheryar is also the worst he dont pick up calls i messaged him for pick up and he saw it one month later whenever i ask them to return my parcels they jus say email us They should get a reward of being worst

kzfragrances

Oct 26, 2024  on Shopify

Hello, I'm having trouble downloading your Postex app from the Shopify App Store. When I try to install it, the page reloads and displays an error message saying "Try again." I've attempted several times, but the issue persists. Could you please assist with this? Thank you!

Tejori

Oct 09, 2024  on Shopify

Third Class Service, Not recommeded.

sellect.pk

Oct 07, 2024  on Shopify

Hello, I'm having trouble downloading your Postex app from the Shopify App Store. When I try to install it, the page reloads and displays an error message saying "Try again." I've attempted several times, but the issue persists. Could you please assist with this? Thank you!

organicoo.pk

May 06, 2024  on Shopify

To much bad courier service to much fake return to much bad behavior sale person no response on proof fake return parsals not deliver on time late delivery damage parsals 15 15 days parsals not deliver very very bad experiense

Sowears

Nov 28, 2023  on Shopify

Its been 4 months they are not refunding our two lost parcels claim. its a headache to ask them for the money of the packages they lost!! worst service

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