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Customer reviews: PostEx

Develop by PostEx
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Reviews (17)

Overall rating
3.4

What Merchants Think

Overall, merchants have mixed feelings about "PostEx". While some praise the app for its ease of use and reliability, others express significant dissatisfaction with aspects like customer service and delivery issues. Despite these concerns, the app has garnered a loyal user base that appreciates its integration with platforms like Shopify.

Key Strengths

  • Seamless integration with Shopify for automatic order processing.
  • Highly recommended by long-term users for its reliability.
  • Consistently viewed as outperforming other courier services.

Common Concerns

  • Difficulties in downloading and installing the app from the Shopify App Store.
  • Issues with parcel delivery, including late deliveries and damaged parcels.
  • Poor customer service and unresolved reimbursement claims.
  • Lack of certain features like SMS notifications for customers.

Final Thoughts

The reception of "PostEx" indicates a strong foundation with valuable features for e-commerce merchants. However, recurrent issues with service quality and technical support suggest room for improvement to enhance overall customer satisfaction. Continued updates and proactive customer support could substantially bolster the app's status in the market.

kzfragrances

Oct 26, 2024  on Shopify

Hello, I'm having trouble downloading your Postex app from the Shopify App Store. When I try to install it, the page reloads and displays an error message saying "Try again." I've attempted several times, but the issue persists. Could you please assist with this? Thank you!

sellect.pk

Oct 07, 2024  on Shopify

Hello, I'm having trouble downloading your Postex app from the Shopify App Store. When I try to install it, the page reloads and displays an error message saying "Try again." I've attempted several times, but the issue persists. Could you please assist with this? Thank you!

Asteria

Jun 07, 2024  on Shopify

Improvements are required, but they are miles ahead of their competition. Be it Leopards, TCS or Any other.

organicoo.pk

May 06, 2024  on Shopify

To much bad courier service to much fake return to much bad behavior sale person no response on proof fake return parsals not deliver on time late delivery damage parsals 15 15 days parsals not deliver very very bad experiense

Tasveer Fabrics

Feb 13, 2024  on Shopify

You can easily process your orders automatically without typing. Works great with shopify. In future, also add feature of sending sms notification to the customer once order is fulfilled. And keep on adding more cities of Pakistan !!! Goodl Luck

Qareenay Manzil

Dec 07, 2023  on Shopify

Postex is awesome! We have been using them for over 2 years now. We tried multiple other couriers in the past 2 years but always came back to Postex. Highly recommended.

Sowears

Nov 28, 2023  on Shopify

Its been 4 months they are not refunding our two lost parcels claim. its a headache to ask them for the money of the packages they lost!! worst service

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