7.8
Post Purchase FAQ logo

Post Purchase FAQ

Develop by Submarine Rock

$10-$25

/ Month
  • Built for Shopify
  • Free plan available 15 Days Free Trial

    Add a Thank You Page FAQ to your Order Success Page

    Custom faq setup
    Order success page
    Track view data
    Automatic integration
    2 Reviews
    7.8

    About Post Purchase FAQ

    Launched Jan 12, 2021

    Categories

    Built by Submarine Rock

    Description

    Answer common customer questions with a Custom FAQ on your order Confirmation page

    Setup A Custom FAQ To Answer Customer Questions On Your Order Thank You Page! As a merchant you know that customers have lots of good questions, but those questions don't stop after the order has been placed. Help give your customers an amazing order experience by fielding their questions in the form of a FAQ on the order success page.

    Setup A Custom FAQ To Answer Customer Questions On Your Order Thank You Page! As a merchant you know that customers have lots of good questions, but those questions don't stop after the order has been placed. Help give your customers an amazing order experience by fielding their questions in the form of a FAQ on the order success page. more
    • A Fully Customizable and Updatable FAQ that displays on your Order Success page
    • Track view data for your FAQ and popularity of certain questions
    • FAQ gets automatically added to your order success page with no work on your end

    Pros

    • Provides a custom FAQ on the order success page
    • Enhances customer order experience by addressing post-purchase questions
    • Fully customizable and updatable FAQ
    • Tracks view data and popularity of specific questions
    • Automated integration into the order success page

    Cons

    • No indication of multi-language support
    • May require initial setup time to customize FAQs
    • Limited to displaying only on the order success page
    • No mention of customer support availability
    • Potential limitations in FAQ formats or types

    Rating And Reviews

    HABITS Tarot

    Aug 17, 2022  on Shopify

    I like it. It was easy and I was able to give more information about the order process. I am happy to have found this app to give me more confidence the customer is getting all the information needed to understand the process or how to contact me.

    Parley Labs

    Feb 23, 2021  on Shopify

    Really nice easy way to provide additional information to our customers to learn more about the product while they wait to receive it.

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