We tried this for a pop-up café as we needed a better solution, hand-writing dockets was getting old and Shopify POS isn’t really built for café service. Setup was straightforward, and although we ran into a small issue where the system wasn’t updating on the POS app, the support team responded quickly and resolved it within 10–15 minutes. Super happy with the service and support. We ran our first full day yesterday and the experience overall was excellent. Thanks POS Cafe for providing an option in Shopify

POS Cafe has been exceptional to work with. We have a retail store, bistro and website fulfillment business. For this reason, we opted for Shopify to be able to manage our inventory in one place. Initially, POS Cafe integrations were limited. This made promotions and running data reports difficult. We were not able to print to our kitchen printers initially either. I reached to POS Cafe and explained what we were in need of. They were responsive and worked diligently to make upgrades and find solutions. Today, POS Cafe prints to multiple printers, we can run sales reports easily and we recently found out it also integrates with a rewards program. We launched Shopify and POS Cafe 9 months ago. The printers were integrated and printing within 2 months and the reports were available within 8 months. I highly recommend POS Cafe.

First and foremost, the POS Cafe app is an excellent add-on for any coffee business. We started our coffee business as a small micro-roaster selling our coffee beans on our Shopify-based website. When the time came to start selling drinks from a coffee trailer this app was the key to tying in our existing Shopify store with a fully functional POS system. We love the functionality to add modifiers and setting up the system is seamless. The online ordering option works very well with a WiFi printer and they are working on improving the functions as I write this review. Adam and Carmel are absolutely amazing, have excellent values, and are ALWAYS responsive and friendly, even if our problems are self-caused :) Despite the time zone difference, they are receptive to our needs as app-users and solution-oriented with a focus on continuous improvement. We at Burning Oaks Coffee Company HIGHLY recommend this app and the developers!

If you are on the Shopify platform and have a cafe, this app is an amazing tool for ringing in any product with modifiers. Great, timely support by the developers, they will ensure you are 100% set up and are quick to respond when you have issues/questions with shopify.. Easy to tie into your KDS or ticket printer, makes notes on orders, etc.

POS Cafe has improved my tea-ristas' and the chef’s accuracy in preparing customer orders. The app is intuitive and powerful, but what truly sets it apart is its developers who care about small businesses. After I decided to install the app, I was impressed that the developers, Adam and Carmel, reached out to schedule an onboarding call. This personal connection is rare, and it made all the difference getting up to speed using the app. I was also impressed by the video tutorials they have, which walked me through the setup in a clear, step-by-step manner. When Shopify’s quirks caused my sales taxes to be miscalculated, Adam and Carmel quickly explained the issue, provided a workable solution, and followed through until it was permanently fixed. When I needed my receipt customized to make orders easier for my staff to follow, they reworked it. The changes have boosted our accuracy and efficiency. On a busy weekend, the app glitched following a Shopify update. Adam and Carmel guided me through a temporary fix and reassured me that the problem would be resolved in the next update. They responded so promptly, I nearly forgot they are in Australia, and I am in the US. Their responsiveness, kindness, and problem-solving have been beyond anything I’ve ever experienced with a tech product, and I have over 20 apps on my Shopify store. If you have a café and need a great app to add modifiers to your orders, POS Café is for you. You’ll wonder how you ever managed without it.

We love how easy it is to make customizations to drinks. We use this in conjunction with fresh KDS. My biggest complaint is that it's next to impossible to get accurate sales data.

As a small family business running a deli marketplace within our retail store, we've found POS Cafe to be an invaluable tool. Its seamless integration with Shopify and robust features have significantly streamlined our operations. It works perfectly for us and the customer service is out of this world, they will help fix any issues you have or questions swiftly within a day for us even despite the time zone differences. The biggest help to our business is highlighted below thanks to POS Cafe. Custom Modifiers: The ability to add custom modifiers has been a lifesaver for our business. We can easily accommodate various customer preferences, such as different types of bread, cheese, or condiments, with optional extra charges. This flexibility ensures that every customer gets exactly what they want, enhancing their satisfaction and our sales. I highly recommend POS Cafe for any business running a cafe, restaurant and anything of that sorts.

This app has been a game changer for us with our cafe and restaurant. When we asked for additional capabilities, the team immediately was working on building out the changes and were in constant communication with us as they were doing the work. So responsive and willing to work with us to make this app work even better for our setting. I cannot say enough good things about this app and the team that built it.

This app is THE app for Cafes. The ease of setup and fully featured make this one one to write home about. You will not be dissapointed

This app fills a need that Shopify really doesn't cover for those of us selling coffee. That alone is great. But what I have really appreciated from them is the customer service. Much like the other reviewers have mentioned, when we ran into an issue, not only were they willing to jump in and help walk us through where we had missed a setting, but they even did a quick update to the app to fix one we couldn't do on our own. Thank you very much for caring about your product so much!