Reviews: Poptin ‑ Exit & Email Pop Ups

Customer reviews: Poptin ‑ Exit & Email Pop Ups

Reviews (441)

Overall rating

4.9

5

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What Merchants Think

Merchants appreciate "Poptin ‑ Exit & Email Pop Ups" for its user-friendly interface, customizable features, and exceptional customer support. It's considered a valuable tool for creating effective popups that enhance user engagement and improve lead capture rates. Many users highlight the app's ease of integration and the efficiency of the support team, making it a popular choice among businesses.

Key Strengths

User-friendly interface that's easy to set up and use.
Wide range of customizable templates and features.
Exceptional customer support, with specific praise for quick and efficient problem resolution.
Advanced targeting and exit intent popups enhance lead capture capabilities.
Seamless integration with websites and other tools.

Common Concerns

Issues with "ONLY YOU" popups being shown prematurely to customers, prompting an unwanted upgrade.
Some initial difficulties with popup visibility and configuration.
Challenges with language translations for different store views.

Final Thoughts

"Poptin ‑ Exit & Email Pop Ups" is highly regarded by its users for its ease of use, comprehensive features, and excellent customer support. While there are occasional concerns with specific functionalities, the overall reception is positive, making it a recommended tool for businesses seeking to optimize their popup strategies and enhance customer engagement.

Kellyville Pets

Feb 28, 2024 on Shopify

Highly recommend. Easy to use app for both set up and design of pop-ups with plenty of customisation. We utilise for a range of functions such as cookie notification, suggesting product add-ons, and providing important information to customers based on product purchase. Support team are brilliant! Quick to respond, provide regular updates and always able to assist.

Lili Bloom

Jan 21, 2024 on Shopify

J'ai choisi Poptin pour pouvoir l'intégrer avec mon compte Brevo. Je n'arrivais pas à tester la popup sur mon site et j'étais bloquée sur le problème. Le support a pris le temps d'organiser une visio pour que nous puissions régler le problème en direct (qui venait finalement de mon antivirus). Je recommande le support technique très à l'écoute et réactif et j'ai hâte de pouvoir maintenant tester la popup sur mon site.

Jola Designs

Jan 11, 2024 on Shopify

Highly recommend Really helps build up our mailing list...and offering a subscriber discount encourages our new customers to place their first order.

Barreto Golf

Jan 11, 2024 on Shopify

We have used Poptin to create email subscription popups on our website. The design wizards have been very simple and seamless to use. I was unsure once I had made the pop up live if it was appearing properly so I used the chat service and Osama from the support team got back to me straight away and even signed up as a subscriber to prove it was working. So far so good with this app, I look forward to continuing to use it going forward.