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Customer reviews: POPCUSTOMS: Print on Demand

Develop by popcustoms

Reviews (78)

Overall rating
4.6

What Merchants Think

Overall, merchants are generally pleased with "POPCUSTOMS: Print on Demand," praising the app for its product quality and the reliability of its print services. Several reviewers commend the ease of use, particularly the mockup generator which aids in design, and the product customization options. Some merchants are satisfied with the prices and the ability to offer branded products, which enhance their store offerings. However, the feedback also highlights significant concerns about slow production times and inconsistent communication.

Key Strengths

  • High-quality products, including stitching, zippers, and print colors.
  • Effective integration and clear mockup generator for ease of use.
  • Variety of customizable products, enhancing store appeal.
  • Responsive customer service, providing helpful support.
  • Product samples available, allowing merchants to verify quality firsthand.

Common Concerns

  • Long production and shipping times causing delays.
  • Inconsistent product quality, with some items not fully dyed or finished.
  • Poor communication during production delays.
  • Issues with product satisfaction guarantees and timely updates.

Final Thoughts

"POPCUSTOMS: Print on Demand" is generally well-received for its product quality and excellent customer service, making it a favorable choice for print-on-demand businesses. Nonetheless, potential users should be cautious of the lengthy production times and occasional product inconsistencies. For those seeking high customization and branding options, POPCUSTOMS remains a competitive option in the POD marketplace.

&U

Jan 27, 2025  on Shopify

POPCUSTOMS can create originally designed products in a very simple procedure. And an easy-to-understand mockup generator aids in the design process. I ordered samples of sneakers, hoodies, etc. and found the quality to be good. They are competitively priced.

Spectrum Sparks

Nov 18, 2024  on Shopify

I have worked with them for almost a year and a half and I’m delighted to see how good they are, I will continue to work with them in my pod business.

Otito Kgakge

Oct 19, 2024  on Shopify

The fabric, stitching, zippers, straps, shoelaces, soles were all top quality and the print colours of our designs look incredible, so ...

Gingeez

Oct 05, 2024  on Shopify

ThE slowest response in the industry. The longest production and shop times in the industry. Don’t let cheap prices fool you. If you are connected to Etsy also this place will kill your reviews for their production and shop times. Three week a for a tumbler. I don’t know why Shopify allows them on the platform.

Miura Vault

Sep 21, 2024  on Shopify

I've been working with them for a while. Some products are of decent quality, but others are just terrible. White colors suit their clothes well because they use white-based textiles. However, they don't dye the entire fabric, so if you stretch the garment even slightly, you can see the white underneath. The towel they offer is more like a dust cloth, not a real towel. They only dye the outer layer, leaving the inside completely white. Selling clothes like this is unacceptable—if you use a dark palette, it will look awful. Horrible.

AnatelloGifts

Sep 17, 2024  on Shopify

The app integrates well, and the products have come out looking great, I'm really impressed with the print quality. I got some samples, two different types of tumblers, and the print quality is excellent, way better than some other POD companies that I've used. The tumblers came out true to colour, full wrap and look really good, boxed as well. I got a couple of bags as well and they came out so good, the print is really clear and it gives you that all over print, which I have been looking for, products were great quality. The production time was good, shipping time was within expectations and fully tracked, I do wish it was faster, but if I'm selling to US it will be quicker than the UK shipping. These guys also offer product videos, which is brilliant idea, so I'm recommending.

ShawnChapple

Sep 02, 2024  on Shopify

Amazing quality for the following items: Fashion Sports Luggage Bag Gym Bag Duffle Bag, In addition, customer service is very responsive. I will continue to use their service.

Rawr Collectibles

Aug 23, 2024  on Shopify

Read the fine print of their "guarantee"- their operation is bogus. My order was 'in production' for 3 weeks and I received no communication or updates. Took 3 days to get a response when I finally had to reach out to find out the status. They explained they were still waiting on one of my items to be made. I canceled before waiting for them to ship- don't waste your precious time with this dishonest company.

Stykonz Graffiti Streetwear

Aug 01, 2024  on Shopify

Amazing quality for the following items: Fashion Sports Luggage Bag Gym Bag Duffle Bag, Travel PU Leather Toilettrie Bag Makeup Cosmetics Organizer, Mens/Womens High Top Canvas Shoes - Customized Tongue, Mens/Womens High Top Upgraded High Top Leather Sneakers. The fabric, stitching, zippers, straps, shoelaces, soles were all top quality and the print colours of our designs look incredible, so impressed. Branding extras are fantastic and well worth the extra cost. Customer Service is outstanding, the team go above and beyond and we are very Happy we moved to POPCUSTOMS. Keep up the great work! Thank you.

Worship Swag

Jul 10, 2024  on Shopify

I love the product catalog and branding options available with this vendor for more attraction to my store.

Supreme Nation

May 21, 2024  on Shopify

I am very please with how the leather handbag turned out. The print quality is great, the handbag was well made and I feel confident in adding this product to my store. In addition, customer service is very responsive. I will continue to use their service.

MOTOR WHEELS CLOTHING

Mar 13, 2024  on Shopify

Great Service. Good product. Great print. customer service is very present and fast. Will continue to use their services!

Nesian Kulture

Feb 12, 2024  on Shopify

We ordered a sample to test their quality and because they also offer branding services and although we didnt receive the thank you cards and hang tags (which by they way they were quick to reply and fix the issue) we are amazed at their quality of products! Highly recommend POPCUSTOMS for any POD Business. We are staying in business with these guys! Their support help is also amazing!

Smile God Loves You

Feb 11, 2024  on Shopify

The quality and material of the beanie and sweatshirt I order are far better than I thought they were going to be. I am very satisfied with the order I made and will continue to use them.

The Healing Culture

Jan 31, 2024  on Shopify

The Healing Culture Absolutely LOVESSS POPCUSTOMS ! The Hoodie and Tote Bag I Purchased came out amazing and the custom tags and custom bags I received were sooo cool ! I love that they offer 100% cotton options as well ! Will continue to use their services. 10/10 would recommend !

JUN SHOP

Jan 28, 2024  on Shopify

サンプルの依頼をしましたところ迅速に対応していただきステキな商品が届きました。大変満足しています。 また、サポートもとても丁寧な対応で気持ちよくお取引ができました。

Gainz64

Jan 25, 2024  on Shopify

I got my sample order to make sure that this is a company I want to keep using. Overall, I'm happy with what I received and I plan on using them more and more.

ÈVONIIZ Apparel

Jan 15, 2024  on Shopify

This is definitely a great service. Has great mockup tool designs. Quick customer service, Great quality on apparel.

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