Pop Convert ‑ Pop Ups, Banners logo

Customer reviews: Pop Convert ‑ Pop Ups, Banners

Develop by CartKit

Reviews (13,413)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with the "Pop Convert – Pop Ups, Banners" app, praising its ease of use and effective customization options. It's seen as a valuable tool for enhancing user engagement and boosting conversion rates, with many users appreciating the free features and responsive customer support.

Key Strengths

  • User-friendly interface makes it easy to set up and customize pop-ups and banners.
  • Wide range of templates and customization options available.
  • Effective in increasing customer engagement and conversion rates.
  • Responsive and helpful customer support, quick to assist with issues like watermark removal.
  • App is free with essential features available without cost.
  • Seamless integration with Shopify and other platforms.

Common Concerns

  • Occasional technical issues impacting site functionality, such as problems with the "Add to Cart" feature.
  • Desire for more options to integrate with existing email campaigns.
  • Some users report slow response from customer support in certain cases.

Final Thoughts

"Pop Convert – Pop Ups, Banners" is well-regarded among merchants for its robust features and ease of use, making it an essential tool for enhancing customer interaction on e-commerce sites. While there are occasional technical and support challenges, the app's benefits, particularly its cost-effectiveness and customization capabilities, make it a recommended choice for store owners looking to boost engagement and conversions effortlessly.

Glart

Feb 03, 2025  on Shopify

Ich kann noch nichts weiterempfehelen da ich die App grade erst gefunden habe ich kann jedoch sagen das der Support recht angenehm war.

homedecoronwheels

Jan 22, 2025  on Shopify

might be a good App, in case it is working. Wasn't able to generate a single lead, as the opt-in mail wasn't send. I informed support, but after more then a month, they did not come with a solution

The White Window Curtains

Jan 15, 2025  on Shopify

Installed their Add to Cart pop up this morning and it has COMPLETELY broken our site. All ADD TO CART buttons on our site have stopped working, so sellers can't buy anything. This is as bad as it gets, and yet there is absolutely no urgency on their part to fix this for us. We deleted the app but the residual code is still on the site and has essentially SHUT DOWN OUR BUSINESS altogether. Utter garbage of an app with equally abysmal level of customer service.

AgozTech

Dec 18, 2024  on Shopify

Pop ups are not working due to a bug and they haven't fixed it yet.

Pangama Jewelry

Sep 29, 2024  on Shopify

I've been using the Pop Convert app to create pop-ups and banners for my Shopify store, but it's been a frustrating experience. The app doesn't send any email notifications, which is a major issue for running a business efficiently. I can't be expected to check daily if the emails are working—there should be a system in place to notify users of any issues, but instead, we're left in the dark. Customer support has been equally disappointing. When I reached out about the email problem, there was little to no help. As a business owner, I need reliable tools that work seamlessly, and unfortunately, this app has fallen short. Would not recommend.

OZ Smart

Sep 20, 2024  on Shopify

Not working. I have reached out to customer support days ago with no response yet. They advertise 24/7 livechat which is false. Edit: Reply to your response, i didnt receive any communication on 17/09. your live chat doesnt work. Please respond to my emails I have emailed multiple times.

Kurt Thompson

Sep 17, 2024  on Shopify

Very bad and buggy! Go ahead...I dare ya to try and create an EXIT POP UP. After an hour of pulling out your hair and speaking to the customer service and Technical team you're going to write a bad review like I am doing right now. I saved all the chats and screenshot them showing I asked for a supervisor three times and the original Support Tech kept trying to give me solutions that would not work and so he wasn't very well informed about how his position was supposed to be handled with customers. So in researching this app that was about 20 to 30 minutes on YouTube and other sites screwing around putting up up and installing it another 10 or 15 and then wasting over an hour trying to do the mess around on an exit intent at that doesn't work and now spending 5 minutes leaving this bad review. Are you very busy and don't have time to waste like me? Then avoid this app. If you live in your parents basement playing video games all day smoking byd then of course go ahead and try this app

OZ Smart

Sep 17, 2024  on Shopify

Not working. I have reached out to customer support days ago with no response yet. They advertise 24/7 livechat which is false.

SiyariJewellers

Sep 05, 2024  on Shopify

will give proper review after using

The 1776® Community

Aug 26, 2024  on Shopify

The automation emails do not work. I spent a lot of time creating my templates and its been weeks without an update as to when the automation emails will work. I would ask everyone to look for a different app as they still have not given us an update nor do they know when it will work again.

The Breakup Essentials

Jun 16, 2024  on Shopify

Was enjoying it, easy to remove watermark and set up campaign, but after spending time editing the campaign it didn't even show up on my website. Waste of time.

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