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Customer reviews: Plug In SEO

Develop by Plug in Useful

Reviews (700)

Overall rating
4.6

What Merchants Think

Merchants have mixed reviews about "Plug In SEO". Many appreciate the app's ability to simplify SEO concepts, particularly praising the personal consultations with staff like Pablo and Mike. However, some users expressed concerns about technical issues with the app, code changes after installation, and customer service delays. Overall, while many find it helpful and educational, there are notable areas for improvement.

Key Strengths

  • Clear and easy-to-understand guidance from the team, especially in one-on-one sessions.
  • Effective for beginners and those new to SEO, with an easy learning curve.
  • The Quick Start Service is particularly valued for its detailed, professional help.
  • Positive impact on website traffic and search rankings when guidance is implemented.
  • Empowering approach that emphasizes education over sales pressure.

Common Concerns

  • Confusing interface with limited tutorials and information provided.
  • Issues with automatic page name changes and excess page creation.
  • Code changes remain after app uninstallation, requiring manual fixes.
  • Overpriced service according to some users.
  • Delays in customer service response and support.

Final Thoughts

"Plug In SEO" offers a valuable service for Shopify store owners who need help with SEO, especially for those new to the field. While many users find the app and its team incredibly supportive and educational, technical challenges and customer service gaps may be a barrier. Overall, it is a promising tool with room for improvement in user experience.

Skippy Dogs

Jul 07, 2025  on Shopify

PluginSEO deserves a 5-star rating for several reasons. Mike, the app representative whom I spoke with, really impressed me. He was friendly, inviting, and very knowledgeable in his presentation. But most importantly, he was transparent about what the app does, what you get and don't get with the app, and where you'd likely get the most return on investment. With PluginSEO, there are no surprises. Thanks again, Mike!

Oh Baby Baskets

Jun 23, 2025  on Shopify

The customer service is super prompt and thorough, which is highly appreciated. Thank you for your services.

game crafters

Jun 22, 2025  on Shopify

It runs comprehensive audits across pages, images, meta tags, JSON‑LD, and broken links. Beginners like me benefit from clear error‑highlighting and user‑friendly explanation

Prime Tech Gear Shop

Jun 12, 2025  on Shopify

I just installed Plug In SEO and it's by far the best app I've added to my store. As someone new to Shopify, I needed all the guidance I could get—and this app delivered. It was eye-opening (and a little intimidating) to see how much needed improvement, but Plug In SEO made the process manageable. I couldn’t have done it on my own. Huge thanks to Ilya from customer support—he was incredibly helpful and knowledgeable. Much appreciated!

America's Golf Mats

May 27, 2025  on Shopify

Great app - great customer service! Artem responded immediately with my questions and one issue and resolved them like NOW. :) Highly recommend!

CG Hunter

May 15, 2025  on Shopify

We were very happy with this service as it helps our small team concentrate on the tasks that make the most impact. Great team!

My Secure Garden

May 02, 2025  on Shopify

I subscribed for Plug in SEO after reading a recommendation for it by the ecommerce writer Paul Waddy who lists it in his "10 Helpful Apps for your Shopify Store" in his book Shopify for Dummies. I am very impressed with this app and also signed up for their Quick Start Service. The service I have received from Pablo has been excellent, very thorough and detailed, and he has really helped me to understand where my shop is currently standing and what I need to do to quickly make my site more SEO friendly to hopefully boost my organic traffic. Pablo completed a detailed keyword research exercise and reviewed and updated all my meta titles and meta descriptions to eliminate the most immediate critical issues with my existing text that were hindering the performance. I think Plug In SEO is a great affordable and accessible way for a new start up like mine to quickly undertake critical SEO tasks, avoiding the need to use an expensive SEO agency.

Nahvalur

Apr 28, 2025  on Shopify

great support!

Duralex USA

Apr 23, 2025  on Shopify

I recently used the Plug In SEO Quick Service Package, and I was really impressed with the quality of the service provided. The team delivered a clear, comprehensive overview of my Shopify store’s current SEO performance, pinpointing areas for improvement and providing actionable recommendations that were easy to understand and implement. Their insights not only helped me address immediate issues but also equipped me with a better framework for ongoing SEO maintenance. I highly recommend any Shopify store owner take advantage of their audit services. Whether you're new to SEO or simply want to ensure your store is performing at its best, the Plug In SEO team offers excellent value and expert guidance.

Supporting Eve Lingerie

Apr 12, 2025  on Shopify

Great app, really amazing in helping to understand SEO issues. Also, the quick start option with Pablo was incredibly helpful, as he explained what the issues were, fixed many of them for us, and then gave simple instructions for us to fix any issues that are out of scope of the service.

ANY DI Munich

Mar 31, 2025  on Shopify

Der Support war sehr hilfreich und zuvorkommend. Danke!

Waves Studio

Mar 31, 2025  on Shopify

I tried the 2-week free trial to see if it was something we needed. We realized that now wasn’t the right time for it, but we failed to unsubscribe. The support team was very helpful and understanding, so we received a full refund even though it was our fault. Thank tou for great customer service!

New Braunfels Mattress Company

Jan 15, 2025  on Shopify

Pablo and the company were very clear in our first SEO meeting and broke down in simple language what we need to focus on. He also guided us to new approaches that will save us a lot of time up front as well as saving money. We are happy to be on this path with Plug In SEO.

Alpha Fluffy

Jan 06, 2025  on Shopify

Actually I had tried several SEO apps and this one is the most handful and easy to learn and most importantly it truely helps. Not like other so called AI SEO, to be honest they are't real, I believe SEO should be ultimately done by your own. And Plug in SEO is a true helper. After 4 months, I tried their another service- named quick start service. Its a professional package for SEO I would say- Pablo is well-prepared for our meeting, and after the session we have done, I knew exactly where I am at and which exactly I should improve. This QSS provided me not just SEO knowledge but also grew me so much confidence on my website. I would definitely recommend for those new starter (not confidence in SEO) to try on this one, the price of the service is so much underestimated.

Amanda Gosse

Dec 17, 2024  on Shopify

After subscribing to one of the Plug In SEO plans I decided to also purchase the Plug In SEO Quick Start Service, to help with moving forward optimising my Shopify store and I can highly recommend QSS. I had a video call session with Pablo, who was brilliant; he clearly explained various aspects of this complicated side of having an e-commerce website, provided easy to understand guidance for what needs to be done and was patient with my questions. Thank you Pablo and Mike!

Avanti Cleantech

Nov 10, 2024  on Shopify

I'm really pleased with this SEO app and their quick start service. The quick start service was a great way to get started. I found the call with Pablo Algara to be particularly helpful. He was fun to talk with and provided clear insight and guidance on how to implement their SEO recommendations. I only wish they offered ongoing services to assist with the next steps based on their recommendations.

Veronica Luxe

Oct 15, 2024  on Shopify

I recently had a one-on-one session with Pablo, and I couldn't be more pleased. He was incredibly helpful and attentive to my needs. Despite my limited knowledge of SEO, Pablo made this complex subject easy to understand. His patience and ability to explain everything thoroughly truly showcase what makes him an excellent teacher. The session lasted 45 minutes, during which Pablo answered all my questions and provided clear guidance on how to improve my SEO. He helped me identify and address major issues on my website, and although I still have work to do, I now feel confident in implementing his suggestions. Working on Shopify can sometimes feel isolating, but Pablo, along with Mike, made me feel like I was collaborating with a team of professionals. As an entrepreneur, having supportive people by your side is invaluable. I highly recommend Pablo for anyone seeking expert SEO advice and guidance.

Quirks Vintage

Oct 09, 2024  on Shopify

The team behind Plug In SEO is knowledgeable, professional, and thorough. Mike and Pablo explained their work in detail and in a way that made sense to me as someone with zero SEO experience. With their recommendations in hand, I feel much more confident about the future of my web traffic. I look forward to continuing to work with them.

Alpha Fluffy

Aug 26, 2024  on Shopify

Actually I had tried several SEO apps and this one is the most handful and easy to learn and most importantly it truely helps. Not like other so called AI SEO, to be honest they are't real, I believe SEO should be ultimately done by your own. And Plug in SEO is a true helper.

Antipodean Home

Jul 05, 2024  on Shopify

excellent SEO app for any Shopify store that is just starting out. The app automates all the long-hanging SEO fruit very efficiently. The best thing about the app is that it works!

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