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Shopify Planet

Develop by Shopify
Free plan available

Offer carbon-neutral shipping and showcase your commitment

Easy installation
Sustainability badges
Carbon-neutral shipping
Shoppers pay option
Support vetted projects

About Shopify Planet

Built by Shopify

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Introduction Video

Description

Offer carbon-neutral shipping on any order, and use badges and widgets to reach modern shoppers.

Shopify Planet lets you and your shoppers choose carbon-neutral shipping on any order. More than 40% of consumers say they're more likely to buy from sustainable brands, and customers will pay a 9.7% premium for sustainability. Long story short, customers appreciate sustainability. In fact, some Planet users have a 20+% conversion rate from shoppers contributing to carbon removal. Planet comes with badges, widgets, and marketing assets to show that you fund revolutionary projects.

Shopify Planet lets you and your shoppers choose carbon-neutral shipping on any order. More than 40% of consumers say they're more likely to buy from sustainable brands, and customers will pay a 9.7% premium for sustainability. Long story short, customers appreciate sustainability. In fact, some Planet users have a 20+% conversion rate from shoppers contributing to carbon removal. Planet comes with badges, widgets, and marketing assets to show that you fund revolutionary projects. more
  • Simple carbon-neutral shipping: Install, pick a plan, and you're set.
  • Either you or your customers – or both – can pay for carbon-neutral shipping.
  • Support vetted projects designed to future-proof the planet.

Pros

  • Promotes sustainability by allowing carbon-neutral shipping
  • Appeals to the growing number of consumers who prefer to shop sustainably
  • Provides badges to showcase the brand's commitment to environmental initiatives
  • Flexible payment model—either the store or the shoppers can pay for the carbon-neutral shipping
  • Supports vetted carbon removal projects aimed at future-proofing the planet
  • Simple and easy to set up: just install, pick a plan, and it's ready to go
  • Positive reception from users, enhancing customer satisfaction and loyalty

Cons

  • Potential additional cost for either the store or the customer, which might not be accepted by all shoppers
  • Limited information on how the carbon removal projects are vetted
  • May not directly impact or improve the user's immediate shopping experience or product quality

Top Helpful Reviews

Tourbus

May 10, 2025  on Shopify

We also love this app! Super easy way for us to offset our carbon impact through shipping and to provide customers with peace of mind when ordering from all over the country. We've used Planet to send packages over 1,732,585 km, since installation. Very affordable, with a simple setup and flexibility in terms of design and communication. Highly recommend Luke & The Roadies

The Modern Dane

May 04, 2025  on Shopify

I don't get all the hate this app gets in the comments... It's a great and easy way to support the causes we care about and we're thrilled to be part of this program. The app itself has great features and options for how to display our contributions on our site. My only request would be a more condensed view of the impact data as it takes up too much vertical space, which is the only reason we're not making this visible right now.

While Odin Sleeps

Apr 30, 2025  on Shopify

DO NOT INSTALL THIS APP!!! I use many apps on my shopify store and this one was hands down the WORST! It charged my customers .50 cents over and over again without their consent. One customer said 8 times! Now I have to refund hundreds of these charges, which of course looks suspect making my business appear unreliable. So if you want to lose customer faith and give yourself a massive headache then by all means... UPDATE: I haven’t received any help on this matter, yet my customers are still being charged without their consent. This app being uninstalled for days and it’s still happening. They just told me to refund everyone and they’ll let the developers know the issue. Horrible and stressful experience with no accountability or resolutions.

Bush Berry

Apr 15, 2025  on Shopify

There is no support or a way to download results. Just a dash board with an image. Even when contacting shopify support they had no idea how to get the data to me. I will be moving to a better hosted site like green spark.

JCS Wildlife

Apr 08, 2025  on Shopify

This program is terrible. I was looking for something that would help us showcase our work. They expect you to pay $300.00 a month to be carbon-neutral. Response: Their response is misleading. I never said the $300 was a set price. It is based on how much you ship and ours works out to $300-600 per month. That amount is ridiculous. They do not take into account the things we actually do ourselves to reduce our carbon footprint, and there is nowhere for us to notate that information (we do a lot). There is no reason we should HAVE to pay someone else to offset our carbon neutrality. There is an option to have the customer pay 50 cents, but if you choose that option, then you don't get the badge - and it looks to the customer as though you are putting it all on them and not sharing in the program. It's a great idea, but the execution of the program is poor.

JCS Wildlife

Apr 03, 2025  on Shopify

This program is terrible. I was looking for something that would help us showcase our work. They expect you to pay $300.00 a month to be carbon-neutral.

ELAN Home Fragrances

Feb 27, 2025  on Shopify

Video only suitable for US users. Shows $ as currency and would be better for us in £ with British speaker and phrases.

Love-Rugs

Feb 21, 2025  on Shopify

DO NOT USE! Moved from Ecologi to this as it appeared native, and better value, but they are are very sneaky in how they word the billing and our bill per shipment is crazily excessive. They're trying to claim we owe over $1000 although we set up a cap. This is ridiculous and if they try to action we will need to go to court or chargeback. ### Edit: the package size, weight and dimensions aren't known by Planet as they are not entered in our backend. If you are using product dimensions, for rugs, which are sent rolled, you are massively over-pricing. We are being charged at a rate of $10 per item. Initial pricing displayed was $0.35 per item. The cap is confusing as although we have not been charged over this per month it shows we owe x8 the total monthly cap.

Love-Rugs

Feb 15, 2025  on Shopify

DO NOT USE! Moved from Ecologi to this as it appeared native, and better value, but they are are very sneaky in how they word the billing and our bill per shipment is crazily excessive. They're trying to claim we owe over $1000 although we set up a cap. This is ridiculous and if they try to action we will need to go to court or chargeback.

VESSILS

Dec 24, 2024  on Shopify

Making unapproved charges. We are paying as much as $82 per order which is insane. The monthly spending limit doesn't help much because they will withhold and charge the remaining to next month.

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