Pingcart helps merchants automate WhatsApp communication based on store events such as order placement, confirmation, fulfillment, delivery, and abandoned carts. It reduces manual effort by sending timely updates to customers and improves engagement. Merchants can also create and send draft order messages. The app ensures messages are sent from authorized business accounts with proper consent handling.

• Send automated WhatsApp messages for order updates and delivery status.
• Recover abandoned carts with checkout links sent via WhatsApp
• Create and send draft order messages directly to customers
• Manage and use approved WhatsApp templates for different use cases
• Connect and manage WhatsApp Business accounts within the app