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Customer reviews: PineRaffle: Sweepstake Contest

Develop by AppStack

Reviews (18)

Overall rating
4.3

What Merchants Think

Merchants generally seem impressed with "PineRaffle: Raffles & Giveaway", praising its ease of use and effectiveness in enhancing customer engagement and promoting products. Many users appreciate the app's functionality in setting up various types of raffles and its positive impact on sales and marketing efforts.

Key Strengths

  • Easy to use and set up raffles
  • Effective customer support and prompt responses
  • Helps boost sales and customer engagement
  • Ability to customize raffle options and control prize distribution
  • Good for promoting new products and engaging customers

Common Concerns

  • Occasional technical issues or bugs
  • Concerns about language customization (e.g., changing text to Spanish)
  • Problems with app visibility on every page of the store
  • Some reports of challenges in subscription cancellation
  • Instances where support response could be improved

Final Thoughts

Overall, "PineRaffle: Raffles & Giveaway" is well-received by merchants for its straightforward functionality and effectiveness in driving engagement and promotional activities. Despite some noted technical and customization concerns, the app is considered a valuable tool for organizing raffles and giveaways, with strong customer support enhancing user satisfaction.

Power Driven Diesel

Oct 01, 2025  on Shopify

Not the best for our company, but good if you only run a few giveaways per year and never back-to-back raffles. This app has great features but is also very limited. As soon as we launched our first raffle, the app slowed down MASSIVELY. Like, waiting minutes upon minutes to get the page to load. They can send out emails to your customers automatically, but customization is limited, and many of our customers thought it was a scam. There is no way to schedule another giveaway for the future, you can only schedule one at a time. We run giveaways every month. So essentially, our marketing girl would have to stay up until midnight each month to set up the new one. That's not going to work. Once you end a raffle, you can no longer click into it to see who all entered. Make sure you download the CSV report of entries! And when you're not able to find the CSV like us, it's under the "reports" section. But it never tells you that, it just says "CSV generating." It doesn't automatically download to your computer or email to you. You need to click on "reports." Design and functionality is lacking. Support was quick to help with coding for color customization. I appreciated that. We are moving to a different app that can handle our needs better. This app is definitely good for the price.

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