Taranker.Com Logo
PineRaffle: Sweepstake Contest logo

Customer reviews: PineRaffle: Sweepstake Contest

Develop by Shopify

Reviews (25)

Overall rating
4.1

What Merchants Think

Merchants generally seem impressed with "PineRaffle: Raffles & Giveaway", praising its ease of use and effectiveness in enhancing customer engagement and promoting products. Many users appreciate the app's functionality in setting up various types of raffles and its positive impact on sales and marketing efforts.

Key Strengths

  • Easy to use and set up raffles
  • Effective customer support and prompt responses
  • Helps boost sales and customer engagement
  • Ability to customize raffle options and control prize distribution
  • Good for promoting new products and engaging customers

Common Concerns

  • Occasional technical issues or bugs
  • Concerns about language customization (e.g., changing text to Spanish)
  • Problems with app visibility on every page of the store
  • Some reports of challenges in subscription cancellation
  • Instances where support response could be improved

Final Thoughts

Overall, "PineRaffle: Raffles & Giveaway" is well-received by merchants for its straightforward functionality and effectiveness in driving engagement and promotional activities. Despite some noted technical and customization concerns, the app is considered a valuable tool for organizing raffles and giveaways, with strong customer support enhancing user satisfaction.

tribeyarns

Nov 28, 2025  on Shopify

This is the worst app I have ever come across. DO NOT GO NEAR IT!! Reports show 600 entries for people who have one entry, and hundreds of missing entries. Excuses (if they reply to you) range from server issue to "sorry about that". If I could sue you guys, I absolutely would.

PkDealsHub

Nov 26, 2025  on Shopify

Super impressed with the features! Purchase-based rewards encouraged more sales during our launch week. We’ll definitely keep using this app for future campaigns.

ZapZones

Nov 23, 2025  on Shopify

Simple, clean, does exactly what it promises. No bloat, no unnecessary features. We run quarterly giveaways for our VIP customers and this handles everything smoothly. The draw is completely transparent which our customers appreciate. Fair pricing for what you get.

Flux Decore

Nov 14, 2025  on Shopify

I was skeptical about raffle apps but PineRaffle changed my mind. The integration with Shopify is seamless - literally installed and had our first campaign live in 20 mins. Customers love seeing their ticket count grow with each purchase. We've seen repeat purchases increase significantly since implementing this.

Lil’ Wanderers

Nov 12, 2025  on Shopify

Been running raffles monthly for the past 2 months and honestly can't imagine going back. The automatic ticket assignment based on order value is genius - customers spend more just to get extra entries. ROI has been incredible. Setup was straightforward and support responded within hours when I had questions about customizing the widget.

Fine Loom

Nov 12, 2025  on Shopify

We're a small mom-and-pop shop and this leveled the playing field. Running raffles makes us feel like the big brands our customers follow. The ticket system is transparent and fair - customers can see their odds which builds trust. Had one technical hiccup during install but support fixed it same day.

EnergiX

Nov 10, 2025  on Shopify

This app is everything I have been needing to manage raffles for my small business. It seemlessly work with orders made by my customers. Granting them tickets on the purchases, I like the tickets generation feature this app has. They have improved it alot since I used this app on my earlier store. recommed!

Fashionable Vibe

Nov 07, 2025  on Shopify

I couldn’t be happier with PineRaffle, the team, the features, and the overall experience have been great and I can't complain.

Aries x Rose

Oct 30, 2025  on Shopify

We stumbled across this app and have been using it for some time and I must say its amazing! Our customer rate has rocketed immensely!

BellaHeels

Oct 27, 2025  on Shopify

We use PineRaffle to reward loyal customers every quarter. It’s simple, effective, and keeps them engaged.

Dlinhtz.

Oct 24, 2025  on Shopify

Very effective for growing engagement. There’s a slight learning curve, but support makes the process much smoother.

Rug Room

Oct 22, 2025  on Shopify

Running contests has never been easier. Plus, the support team is available whenever I need help. Highly recommend to anyone wanting a reliable promotion tool.

Aurora Jewels

Oct 16, 2025  on Shopify

Perfect app for boosting both sales and email leads. In one month, we grew our list by 2,000 people — all targeted customers.

CaptionAura

Oct 15, 2025  on Shopify

PineRaffle helped us clear out old inventory while engaging our audience. The live chat support was friendly and extremely knowledgeable.

Power Driven Diesel

Oct 01, 2025  on Shopify

Not the best for our company, but good if you only run a few giveaways per year and never back-to-back raffles. This app has great features but is also very limited. As soon as we launched our first raffle, the app slowed down MASSIVELY. Like, waiting minutes upon minutes to get the page to load. They can send out emails to your customers automatically, but customization is limited, and many of our customers thought it was a scam. There is no way to schedule another giveaway for the future, you can only schedule one at a time. We run giveaways every month. So essentially, our marketing girl would have to stay up until midnight each month to set up the new one. That's not going to work. Once you end a raffle, you can no longer click into it to see who all entered. Make sure you download the CSV report of entries! And when you're not able to find the CSV like us, it's under the "reports" section. But it never tells you that, it just says "CSV generating." It doesn't automatically download to your computer or email to you. You need to click on "reports." Design and functionality is lacking. Support was quick to help with coding for color customization. I appreciated that. We are moving to a different app that can handle our needs better. This app is definitely good for the price.

nostalgia, ULTRA

Sep 23, 2025  on Shopify

Pine raffle not only help run an opportunity of a life time but wasn't with out a learning curve since this was our first raffle. Pineraffle customer service and support has been tremendous. This hopefully will be the first of many and long going relationship with pine raffle

Nutralis

Aug 30, 2025  on Shopify

Great App overall! I wish the dashboard loaded a bit faster but customer support was quick to help me optimize my campaign setup

Otmos

Aug 30, 2025  on Shopify

I rarely leave reviews, but PineRaffle deserves it. Excellent app, excellent team. They Genuinely care about your success.

Groomatic

Aug 29, 2025  on Shopify

Running contests has never been easier. Plus, the support team is available whenever i need help. Recommended to anyone wanting a reliable promotional tool

Black Milk

Aug 29, 2025  on Shopify

PineRaffle helped us clear out old inventory while engaging our audience. The live chat support was friendly and extremely knowledgeable.

Scroll to Top