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Customer reviews: Pillow Profits Fulfillment

<h3>What Merchants Think</h3> <p>Pillow Profits Fulfillment receives mixed feedback from its users. Many merchants praise the app for its quality products and supportive instructional resources, particularly for those new to the print-on-demand market. However, there are significant concerns regarding customer support and shipping-related issues that affect overall merchant satisfaction.</p> <h3>Key Strengths</h3> <ul> <li>High-quality products offered.</li> <li>Diverse range of mockups available.</li> <li>Informative instructional videos that aid in learning curve reduction.</li> <li>Friendly and helpful customer support experiences noted by some users.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Poor customer service experiences reported, including issues with refunds and shipping delays.</li> <li>Challenging to unsubscribe from the service or close accounts.</li> <li>Prolonged shipping times impacting business operations.</li> <li>Concerns over the app's fees and payment policies.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, while "Pillow Profits Fulfillment" provides valuable resources and quality products for merchants, there are recurring issues with customer service and shipping reliability that need to be addressed. For businesses willing to navigate these challenges, the app can be a beneficial tool in their print-on-demand operations.</p>

Reviews (478)

Overall rating
4.3

What Merchants Think

Pillow Profits Fulfillment receives mixed feedback from its users. Many merchants praise the app for its quality products and supportive instructional resources, particularly for those new to the print-on-demand market. However, there are significant concerns regarding customer support and shipping-related issues that affect overall merchant satisfaction.

Key Strengths

  • High-quality products offered.
  • Diverse range of mockups available.
  • Informative instructional videos that aid in learning curve reduction.
  • Friendly and helpful customer support experiences noted by some users.

Common Concerns

  • Poor customer service experiences reported, including issues with refunds and shipping delays.
  • Challenging to unsubscribe from the service or close accounts.
  • Prolonged shipping times impacting business operations.
  • Concerns over the app's fees and payment policies.

Final Thoughts

Overall, while "Pillow Profits Fulfillment" provides valuable resources and quality products for merchants, there are recurring issues with customer service and shipping reliability that need to be addressed. For businesses willing to navigate these challenges, the app can be a beneficial tool in their print-on-demand operations.

Bibbidi Bobbidi Bling

Jul 14, 2020  on Shopify

I have been using Pillow Profits for a few years and i stopped selling anything from them 2 months ago. The customer service is HORRIBLE. They don't send what is ordered then tell you they will give a credit only and not a refund. I will be forced to file a paypal claim for thousands of dollars worth of products. My customers are mad at me and calling me a scammer because of Pillow Profits. The products I ordered as DHL and FE Ex orders are shipped china post without any refund or notice and things from March are still not here as of 7/13. DO NOT USE THIS COMPANY.

Awesome Skulls

Jun 07, 2020  on Shopify

I'm feeling unhappy with this app. Many orders still in transit, even no tracking update after 30, 45, even 60 days. So much impact to business. Terrible.

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