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Customer reviews: Picture It: Wall ARt Previews

Develop by Callio

Reviews (36)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about "Picture It: Wall ARt Previews". They frequently commend the app for transforming the online shopping experience by allowing customers to visualize art in their homes before purchase. The ease of installation, user-friendly interface, affordability, and robust customer support are some of the reasons why businesses favor this app. Many users report it as an essential tool for art-related e-commerce, highlighting its role in boosting customer engagement and confidence.

Key Strengths

  • Effective AR functionality for visualizing art in customer spaces.
  • Ease of setup and integration with Shopify.
  • Good customization options.
  • Responsive and helpful customer service.
  • Affordable pricing compared to competitors offering similar services.
  • Positive user experience leading to increased sales and customer satisfaction.

Common Concerns

  • Complexity and usability issues with the app's back office and bulk editing features.
  • Specific limitations in product dimension configuration and return navigation.
  • Higher costs for extended support services.
  • Lack of automation in some backend processes, requiring manual input for various tasks.

Final Thoughts

"Picture It: Wall ARt Previews" has been praised for its innovative AR capabilities and tangible impact on sales and customer engagement. Despite some concerns about backend usability and specific features, the app is generally well-received and recommended by merchants. Its ease of use, affordability, and excellent customer service make it a valuable asset for online art retailers looking to enhance their storefronts.

Eyefood Factory Australia

May 27, 2023  on Shopify

I absolutely adore this app and my clients do too! It's incredibly user-friendly, unlike those clunky, cheap AR apps that nobody even bothers with. My clients are thrilled that they can easily upload a picture and effortlessly position the canvas on it. They're also thrilled about the option to save each creation and compare them before making a decision. It's fantastic that they can even reuse pictures to add multiple artworks to a single wall. While the real-time feature isn't used extensively, everything else is top-notch. However, I can't help but despise the app's back office. It's an absolute nightmare when it comes to building, importing, or editing pictures. Sure, they have a bulk create option, but there's no way to configure it before editing. This means you're stuck using image 1 every time you want to import or edit in bulk. It's incredibly frustrating because the first picture is often more 'in situation', while the actual visual is usually in picture 2. And don't even get me started on editing products in their interface. Once you press return, you're unexpectedly back on page one. If your product was on page 12, good luck clicking your way back to it. The trick is to use a new tab, but after 20 edits, you might forget about it. Their support is available, but their response is a whopping "$50," and they'll do the job for you. You have to provide them with a CSV, doing 90% of the work, and they simply press a button. It's been a struggle with them for years. They seem uninterested in investing in new features, which makes me hesitant to recommend the app. If you start a website from scratch it is fine, as you can create on the go. But if you want to add it to an existing website with hundreds of artworks, prepare for endless sessions. Oh! They also offer this cool 'variant option' for which you can define dimensions to make sure all variants will be at scale, but you manually need to specify the dimensions for each one to ensure the correct scale. It's become such a nightmare to manage that we've stopped using this feature altogether. It's ironic how the developers spent time and money on it but made the bulk editing process so complicated that we avoid it. Perhaps it would have been wiser to invest in a more flexible and user-friendly back office instead. Overall, it's a fantastic app, truly unique in the marketplace. Don't get me wrong, we like it. But if they could just allow us to define settings before initiating bulk actions (such as choosing the image) and fix the return bug, it would become a killer app.

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