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Customer reviews: Yanet: Pickup Delivery Date

Develop by Letme.pro
<h3>What Merchants Think</h3> <p>Merchants who use the "Yanet: Pickup Delivery Date" app generally have a positive perception of it, with many praising the app's functionality and the exceptional customer support provided, especially highlighting the contributions of team members like Alex and Mason. While most users find it reliable and effective for scheduling and managing pickup and delivery dates, there are some concerns regarding certain features and support experiences.</p> <h3>Key Strengths</h3> <ul> <li>Outstanding customer support, often highlighted with appreciation for specific team members like Alex, Alice, and Mason.</li> <li>Easy setup and customizable features that integrate well with Shopify.</li> <li>User-friendly interface for scheduling and managing deliveries and pickups.</li> <li>The app is highly recommended and praised as a critical tool for enhancing delivery processes.</li> <li>Free with customizable date-picker setup, which is easy to handle and works with other Shopify functions.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users experienced a lack of timely support response and scheduled meetings not being honored.</li> <li>Integration issues such as difficulty syncing delivery choices from the cart to checkout.</li> <li>Complaints about mobile version limitations, such as only supporting pickup.</li> <li>Instances of app functionality issues, like missing dates during order placement.</li> </ul> <h3>Final Thoughts</h3> <p>The "Yanet: Pickup Delivery Date" app is highly regarded for its intuitive functionality and seamless service integration, making it an essential tool for merchants on Shopify. While the app generally meets expectations and is well-received, addressing specific concerns, such as support delays and integration features, could enhance user experience. Overall, its strengths in customer service and ease of use make it a valuable asset for businesses focused on optimizing their delivery and pickup capabilities.</p>

Reviews (50)

Overall rating
4.4

What Merchants Think

Merchants who use the "Yanet: Pickup Delivery Date" app generally have a positive perception of it, with many praising the app's functionality and the exceptional customer support provided, especially highlighting the contributions of team members like Alex and Mason. While most users find it reliable and effective for scheduling and managing pickup and delivery dates, there are some concerns regarding certain features and support experiences.

Key Strengths

  • Outstanding customer support, often highlighted with appreciation for specific team members like Alex, Alice, and Mason.
  • Easy setup and customizable features that integrate well with Shopify.
  • User-friendly interface for scheduling and managing deliveries and pickups.
  • The app is highly recommended and praised as a critical tool for enhancing delivery processes.
  • Free with customizable date-picker setup, which is easy to handle and works with other Shopify functions.

Common Concerns

  • Some users experienced a lack of timely support response and scheduled meetings not being honored.
  • Integration issues such as difficulty syncing delivery choices from the cart to checkout.
  • Complaints about mobile version limitations, such as only supporting pickup.
  • Instances of app functionality issues, like missing dates during order placement.

Final Thoughts

The "Yanet: Pickup Delivery Date" app is highly regarded for its intuitive functionality and seamless service integration, making it an essential tool for merchants on Shopify. While the app generally meets expectations and is well-received, addressing specific concerns, such as support delays and integration features, could enhance user experience. Overall, its strengths in customer service and ease of use make it a valuable asset for businesses focused on optimizing their delivery and pickup capabilities.

Omnia Carnival

Feb 17, 2025  on Shopify

Amazing app with outstanding features! The customer support was exceptional—thanks to alex, I now have a fully set up store. Highly recommended! Thanks Alex Again

YOYOGO 悠遊購-旅遊上網卡專賣店

Jan 20, 2025  on Shopify

很高興使用這個應用程式,Alex幫助了我很多,他幫我從英文改為中文,非常感謝他,他是個很厲害的人! I'm very happy to use this application. Alex has been a great help, translating for me from English to Chinese. I'm very thankful to him—he's an incredible person!"

Avenues Cookies

Jan 15, 2025  on Shopify

I’d like to express my heartfelt thanks to the team at Yanet for their outstanding support. They truly went above and beyond to resolve all the issues I was facing. I highly recommend their service!

Vegan Antics

Jan 13, 2025  on Shopify

Fantastic app with excellent features and the customer service was amazing, thanks to Alice I have a complete store

SOS Cookies

Jan 09, 2025  on Shopify

We worked wit Alex on an issue we had, and he resolved this with great support. The APP now does everything we need and delighted the way it is working for us.

Gastro Guru

Dec 25, 2024  on Shopify

Great app, easy set-up, very caring support, focused on resolving issues swiftly. Alex from support was extremely kind & knowledgeable, gave us his full attention with a few issues we encountered, exceptionally great experience! Thank you

Avenues Cookies

Dec 23, 2024  on Shopify

I'd like to thank the team at Yanet for their amazing support. They took the time to ensure all the issues I was having were completely resolved, and Alex, in particular, really went above and beyond. Highly recommend!

It's All Fun & Games

Oct 04, 2024  on Shopify

Terrible customer service and a lack of quality install instructions are no-gos for me. I even scheduled a Zoom appointment, waited for 25 minutes, and no one showed up. I have wasted days trying to get help to make this app work. No more.

The GrassHopper

Oct 03, 2024  on Shopify

It is awesome! I wish it integrated into the shopify order page better, so I could mark the status of pickup form the order page. But it works really good!

Vission Nine

Sep 20, 2024  on Shopify

App does what it advertises in a straightforward manner. The support is also fantastic and quick. Highly recommend for adding dates/times for order delivery and pickup.

TANVI KHERA

Sep 02, 2024  on Shopify

Noone has reached out since 3/4 days after the query has been raised. My customers date and time of requirement is not being synced with my orders. How am I supposed to figure that out. This is the most basic step, and the service that is supposed to be provided by the app.

Roots&Raw

Aug 02, 2024  on Shopify

Bad experience , mobile version only allow for pickup without delivery ! support offered help so I gave it another chance but the problem is back .

PAULINE MACARONS

Jul 10, 2024  on Shopify

This app works great for customers to select their pick up dates and times or delivery dates. The support is FANTASTIC. Brian is amazing and knows this app inside and out and he will sort out any problem asap !

Cakery Cakes

May 18, 2024  on Shopify

This app is excellent. It works as described. The support is extraordinarily helpful and unbelievably friendly, the best I have ever encountered!

Daydaycook

Mar 13, 2024  on Shopify

This Pickup Delivery Date app is the greatest app I have downloaded so far on Shopify, not only that it's completely free, no trial period whatsoever, the date picker setup is very easy to customise and also work with the add to cart widget, which a lot of the previous apps I tried didn't support! I had some coding questions and schedule a zoom call, they were available to chat with me the same day, and most importantly, they solved all my problems one by one! The delivery date showing on my order confirmation email is one of the things I have been trying to figure out for months! I am sure my customers will be very happy with this update and I am very happy I found this App! Thank you so much! :)

Papagaio Health Kitchen

Feb 28, 2024  on Shopify

Good as a date picker if you don't want to mess up with code. Customer service was amazing. Had a hard time to understand why the delivery choice at the cart doesn't carry over to the checkout. A bit annoying that the customer have to select in both places. Hope will be better in the near future. I had a talk with Mason. Thank you.

LAZOS

Feb 28, 2024  on Shopify

The support they gave me was great. The person helped me solve the problem I had of hiding the popup and being able to select the date correctly in the shopping cart. Very grateful for your attention.

bloomflowersec

Feb 16, 2024  on Shopify

The app is really easy to use and customize. I needed to get some changes done because my store is in Spanish, nevertheless, the customer service was very fast, accurate and solved all the questions I had. Highly recommend!

Little Paddocks Flowers

Dec 27, 2023  on Shopify

Support is amazing and fast to respond. The app looks great and integrates seamlessly into my theme. The features within the app are great, I've tried countless apps. But this is the only one I've found that has everything I need. Highly recommend!

Velma Duke

Nov 27, 2023  on Shopify

Bravo on the 'Pickup Delivery Date' app! Its intuitive interface and seamless functionality make scheduling pickups and deliveries a breeze. A must-have for anyone looking for a user-friendly and efficient shipping solution. Great app, it's really helps me in the store.

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