Customer reviews: Personizely: A/B Testing & CRO

<h3>What Merchants Think</h3> <p>The overall feedback on "Personizely: A/B Test & Popups" is highly positive. Merchants appreciate its effectiveness and ease of use in creating customized popups and conducting A/B tests. The app is considered reliable by many users, with exceptional customer service being a standout feature.</p> <h3>Key Strengths</h3> <ul> <li>Easy to set up and customize for different markets and audiences.</li> <li>Reliable and provides clear results.</li> <li>Outstanding customer support - fast, helpful, and professional.</li> <li>Flexible use cases with a wide range of functionalities.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some users feel they have not yet utilized the app's full potential.</li> <li>A few reported minor issues, though these were promptly addressed by support.</li> </ul> <h3>Final Thoughts</h3> <p>"Personizely: A/B Test & Popups" is well-received by merchants and is seen as a valuable tool for optimizing website engagement through personalized popups and tests. Its robust support system enhances user experience significantly, making it a recommended choice for those looking to enhance their online store’s interactivity and performance.</p>

View info

Reviews (240)

Overall rating

4.9

5

16
4
3

1
2
1

What Merchants Think

The overall feedback on "Personizely: A/B Test & Popups" is highly positive. Merchants appreciate its effectiveness and ease of use in creating customized popups and conducting A/B tests. The app is considered reliable by many users, with exceptional customer service being a standout feature.

Key Strengths

Easy to set up and customize for different markets and audiences.
Reliable and provides clear results.
Outstanding customer support - fast, helpful, and professional.
Flexible use cases with a wide range of functionalities.

Common Concerns

Some users feel they have not yet utilized the app's full potential.
A few reported minor issues, though these were promptly addressed by support.

Final Thoughts

"Personizely: A/B Test & Popups" is well-received by merchants and is seen as a valuable tool for optimizing website engagement through personalized popups and tests. Its robust support system enhances user experience significantly, making it a recommended choice for those looking to enhance their online store’s interactivity and performance.

Awareness Avenue Jewelry LLC

Mar 13, 2025 on Shopify

Whilst I am new to the app in general, Silvano has provided me literally, probably, the best Shopify app support I can recall receiving. So far I also do love everything the tool has to offer and it's very easy to use. If you are in the market for a tool like this one, I cannot see how you can go wrong here.

Moruga Cacao

Feb 27, 2025 on Shopify

I can honestly only rate the customer support so far because I've only been using the app since a few hours. But man, they are really giving their best to make things work for me. Otherwise, the app offers a clean, intuitive and easy to use dashboard. 1st campaign is up and running and collecting valuable data after a few minutes of using it.

WorldRaceCircuits

Feb 06, 2025 on Shopify

I've been using this for well over a year and find it to be excellent. Easy to set up and tune popups for different markets, types of buyer, pages landed on etc. Clear results too.

Coastwood Commercial

Jan 26, 2025 on Shopify

There is so much you can do with the Personizely app, I feel I haven't used it to it's full potential yet but their support team is very helpful at showing how to use the app.

DAJAB

Oct 22, 2024 on Shopify

El servicio es un 10! la mejor atención al cliente que he tenido en todas las aplicaciones. Responden con rapidez y dispuestos a resolverte el problema. Gracias Silvano!

Coastwood Furniture

Jun 05, 2024 on Shopify

There's a lot you can do with this app once you start exploring all its functionalities- great for collecting customer data and feedback. Customer support is very helpful and quick to respond.

SILVERWIND

Apr 08, 2024 on Shopify

Love this app, the service team is awesome! They response to me very quickly and very helpful!! Also, i love the customized function in this app!

Mondial 1908 Shaving US

Mar 28, 2024 on Shopify

The support for this app is amazing. I have been using it reliably for years and on multiple stores.

Bijondo

Mar 22, 2024 on Shopify

Un app veramente ben fatta, ho avuto qualche problemino ma l'assistenza è sempre stata molto competente, veloce e cordiale. Insomma la consiglio a tutti.

Acqua dell'Elba US

Jan 30, 2024 on Shopify

I have used this app for five years now and have never been disappointed. Support is fast and easy. Use cases are very flexible. Highly recommend.