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Customer reviews: Wholesale Hero B2B Pricing

Reviews (38)

Overall rating
4.1

What Merchants Think

The "Wholesale Hero B2B Pricing" app is generally well-received by merchants who appreciate its range of functions and fair pricing. Users have highlighted its usefulness for managing B2B pricing and customization, as well as the diligent and effective customer support provided, especially by a representative named Hemadri. However, there are some concerns regarding the app's reliability and occasional technical issues that have impacted its usage.

Key Strengths

  • Responsive and helpful customer support, notably from Hemadri.
  • Intuitive user interface with useful features for B2B pricing.
  • Reasonable pricing, offering good value for the services provided.
  • Effective integration with Shopify for dynamic pricing needs.

Common Concerns

  • Occasional app reliability issues and technical glitches.
  • Custom pricing features sometimes failing, especially during checkout.
  • Initial delays in addressing customer support issues.
  • Compatibility issues with certain Shopify themes and dashboards.

Final Thoughts

Overall, "Wholesale Hero B2B Pricing" is a valuable tool for businesses in need of robust B2B pricing solutions and features. While it does face some reliability challenges, the positive customer service experience and ongoing improvements suggest a promising future. Merchants appreciate the balance of functionality and support, making it a recommended app for those looking to enhance their B2B sales capabilities.

Quickbitz

Jul 09, 2024  on Shopify

App looks good, just started testing though. Customer Service on the other hand was awesome! Helped me get started straight away.

Baby Bloom

May 01, 2024  on Shopify

The user interface is clean and functional, though it could benefit from some enhancements to make navigation even more intuitive.

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