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Customer reviews: Discounteo

Develop by Solvenium

Reviews (65)

Overall rating
4.8

What Merchants Think

Merchants generally express positive feedback about "Discounteo," highlighting its ease of use, outstanding customer support, and high configurability. The app is noted for effectively meeting specific business needs, with many users praising the dedication and responsiveness of the support team.

Key Strengths

  • Highly customizable discount creation
  • Outstanding and responsive customer support
  • Easy integration with platforms like Mailchimp and MailerLite
  • Simple setup and user-friendly interface

Common Concerns

  • Occasional issues with discount codes not generating
  • Delayed responses in resolving technical issues
  • Potential for spam customers influencing discount code generation

Final Thoughts

Overall, "Discounteo" receives glowing reviews for its functionality and ease of use. While there are some concerns about occasional technical hiccups, the dedicated and helpful customer support team, led by individuals like Dominik and Lukasz, are key factors in merchants' high satisfaction with the app. With its robust features and excellent service, "Discounteo" is a highly recommended tool for creating and managing discount codes.

HyperSpring Toys

Feb 18, 2024  on Shopify

"60% of the time, it works every time." Every once in a while it randomly does not generate a code for a customer, then they see no code in the automated email I send them, they email me, and I have to take time out of my day to manually generate a code for them. And that's just the customers that DO email me back. I have no idea how many sales I'm missing out on because it doesn't generate the code, but the customer doesn't bother emailing me. Support said they'd investigate it and get back to me, but it's been almost a week and still no resolution.

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