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Customer reviews: Cahoot Fulfillment

Develop by Cahoot

Reviews (25)

Overall rating
4.7

What Merchants Think

Merchants generally have positive feedback about "Cahoot Fulfillment", appreciating its integration capabilities, efficiency in operations, and supportive customer service. While several users highlight its transformative impact on order processing and fulfillment, some have expressed dissatisfaction with specific aspects of its service model, particularly concerning costs and support for smaller businesses.

Key Strengths

  • Seamless integration with platforms like Amazon SellerCentral.
  • Wide network of warehouses reducing transit time and shipping costs.
  • User-friendly and easy-to-navigate platform.
  • Efficient label creation and shipping automation.
  • Responsive and supportive customer service team.
  • Effective inventory management and real-time tracking capabilities.

Common Concerns

  • Lack of control over specific programs like Amazon SFP metrics.
  • Financial strain due to upfront costs and unique shipping rate commitments.
  • Potential high fees for inventory removal and unforeseen costs.
  • Concerns about software maturity and operational disruptions.
  • Challenging cash flow due to advance shipping deposit requirements.

Final Thoughts

"Cahoot Fulfillment" is largely well-received for its ability to streamline fulfillment operations, improve efficiency, and provide robust support. However, businesses, especially smaller or low-margin ones, need to consider the potential financial and operational commitments. The platform is highly recommended by many, but understanding the model and associated risks is crucial for ensuring alignment with business needs.

Twinkle Toy

Apr 11, 2021  on Shopify

“Cahoot has amazing technology in addition their large nationwide warehouse network, sort of like Amazon FBA but without the Q4 surcharges, inventory restrictions and hassles. My inventory is received in 2 business days in Cahoot as opposed to waiting for weeks without communication from Amazon. Besides supporting my 2-day deliveries nationwide using economical ground shipping, I can also use the Cahoot shipping software to print all the shipping labels in my own warehouse for my orders that I need to ship out. All the labels come out automatically without any human input which saves me a lot of time and money. The support team is super responsive, competent and GREAT to work with. I am happy to say that Cahoot under promised and over delivered! And, btw their Shopify native integration works well and is super reliable.”

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