What Merchants Think

The "Payflow: COD & Payment rules" app has garnered a highly positive reception from its users, with many praising the app for its intuitive design, ease of use, and exceptional customer service. Users frequently commend the support team, especially highlighting the assistance provided by a representative named Jan. Most merchants express satisfaction with the app's ability to effectively manage and customize Cash on Delivery (COD) options and report that it has been instrumental in streamlining their payment processes.

Key Strengths

• Exceptional customer support, notably from Jan.
• Intuitive design and ease of use.
• Effective in managing and customizing COD options.
• Quick setup and smooth integration.
• Offers a free plan with practical limitations for new users.
• Ability to hide, rename, and reorder payment and delivery methods.

Common Concerns

• Some users reported issues with the hiding payment options feature not working properly.
• A few users experienced delayed response times from support.
• Technical difficulties encountered during setup, necessitating customer support intervention.
• Specific functionality issues such as app not working at all for some users.

Final Thoughts

Overall, "Payflow: COD & Payment rules" is a well-received app that excels in providing flexible and user-friendly solutions for payment method customization, particularly for Cash on Delivery scenarios. The user feedback strongly highlights the app’s utility and the outstanding customer support it offers. However, some isolated users have encountered functionality issues, suggesting room for improvement in reliability and technical troubleshooting. Despite this, the app remains a recommended choice for those looking to enhance their payment processing capabilities.