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Customer reviews: MagicPass Wholesale

Develop by Shopify

Reviews (29)

Overall rating
3.6

What Merchants Think

Merchants generally appreciate "MagicPass Wholesale" for its functionality, particularly in providing secure access to specific website sections like wholesale tabs. Users find it easy to set up and operate, with customer service being responsive and helpful. However, there is some dissatisfaction regarding misleading pricing and trial period information.

Key Strengths

  • Easy setup and operation.
  • Effective in controlling access to specific content.
  • Responsive and helpful customer service.
  • Flexible pricing options appreciated by small businesses.
  • Supports both retail and wholesale transactions on the same site.

Common Concerns

  • Discrepancy between advertised and actual pricing.
  • Misleading information regarding the trial period duration.

Final Thoughts

Overall, "MagicPass Wholesale" receives positive feedback for its ease of use and valuable features in managing content access. While it meets expectations for many users, some experience frustration with perceived pricing inconsistencies and misleading trial offers. Addressing these concerns could enhance its credibility and satisfaction among potential users.

Wicked Comic Books

Apr 02, 2025  on Shopify

I uninstalled this app just two days ago after starting the 30-day free trial but due to limited features and a UI that wasn’t intuitive i uninstalled. Despite uninstalling, I was still charged for a full month. Shopify's policy states that uninstalling should trigger a data deletion request within 48 hours, yet my information was seemingly retained and used for billing. Be cautious—this experience raises concerns about how data and billing are handled after uninstalling.

KINONA

May 19, 2024  on Shopify

Says $5/month but when I tried to download it only offers $99/month. Quite a difference in fees. That coupled with complaints about a 1 day trial, I'm not going to risk it.

Heirloom Hats

Jun 17, 2021  on Shopify

Terrible app. Items supposed to be on a password protected page show up in search bar (which I then removed to counter the problem), but then would also show up in ''other items you might like'' when customers are shopping. Customers have been able to purchase Items at wholesale price, that should have been password protected. Tried to communicate with the app, with no response. Be aware that they also send an email after you delete the app telling you that you have to redownload the app to uninstall properly. I believe this to be a fraud because they get to keep your private information if you reinstall an app 48 hours after having deleted it. I am VERY frustrated with this app that I've had for over a year. Multiple problems, waist of money and of time.

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