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Customer reviews: PageSpeed & Image Optimiser

Develop by Dash Labs SIA

Reviews (79)

Overall rating
3.7

What Merchants Think

"PageSpeed & Image Optimiser" receives mixed reviews from merchants. While many appreciate its potential to significantly improve website speed and optimize images, there are recurring complaints about its customer support and unexpected charges. Some users have experienced dramatic improvements in their page speed scores, while others have faced technical issues and found support to be lacking.

Key Strengths

  • Effective in improving page speed score significantly for some users.
  • Offers image optimization features that are beneficial in passing core web vitals.
  • Some users report quick and helpful customer support.
  • Generally easy to use with straightforward setup.
  • Reasonable price for combined speed and image optimization without additional fees.

Common Concerns

  • Numerous complaints about unresponsive or absent customer support.
  • Issues with unexpected billing and unclear usage charges.
  • App's remnants causing issues even after uninstallation.
  • Compatibility problems with other apps and third-party integrations.
  • Reports of page speed dropping after initial improvements.

Final Thoughts

Overall, "PageSpeed & Image Optimiser" shows promise in enhancing website performance for many users, but its current reception is marred by concerns over customer support and unexpected charges. While it may be a valuable tool for website optimization, potential users should weigh these factors carefully before committing, especially if customer support is a high priority for them.

Repurposed

Jan 07, 2025  on Shopify

I’m not going to give them a 1-star as some did because that seems petty. The app seems to work, although I’ve been trusting their analytics to tell me that. My concern is that they have "usage charges," but I have no idea what they’re for. I searched both the FAQ and documentation for "usage," but got nothing. I sent an email asking, but never got a response. I see a number of other reviews that mention this too and, for the record, I’ve checked my junk mail folders. Because of this and the general need to cut back on paid apps, I’m uninstalling

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