PackagePal Shipping Protection

Develop by Caldera LLC

$29.99-$99.99

/ Month

14 Days Free Trial

Add incremental revenue to orders and protect your customers.

Cart integration

Quick reorders

Instant refunds

Widget installation

In-house shipping protection

Checkout upsell widget

Claims dashboard

Variable pricing

About PackagePal Shipping Protection

Launched Oct 08, 2023

Built by Caldera LLC

Email :

[email protected]

Address

776 6th Ave, New York, VA, 10001, US

Website Privacy policy

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Description

Run shipping protection in-house and pocket the difference between incremental revenue and claims.

PackagePal gives you the tools to run shipping protection in-house. We’re not an insurance provider or a third party that sits between you and your customer. Place our widget on checkout as an upsell and take the incremental revenue to resolve claims as you see fit inside of our claims dashboard. You pocket the difference, not us!

Use incremental revenue from our widget to fund claims. Pocket the difference.
Customize protection plans with variable or ranged pricing.
We install the widget white glove for you on your check or checkout page.
Resolve claims with quick actions like one click refunds and reorders
Integrates with any cart (i.e. Rebuy, Upcart, etc)

Pros

Increases incremental revenue by allowing customers to opt for shipping protection as an upsell
Keeps control of shipping protection in-house, bypassing third-party insurance providers
Flexible customization of protection plans with variable or ranged pricing
Funds from the widget can be used to resolve claims, allowing businesses to pocket any residual revenue
Provides a claims dashboard for easy management and resolution of claims with features like one-click refunds and reorders
Offers seamless integration with any e-commerce cart platform like Rebuy or Upcart
White-glove installation of the widget on checkout pages, ensuring ease of use

Cons

Businesses assume the risk and responsibility for resolving shipping claims without the backing of an external insurance provider
Success depends on the volume of upsell conversions, which may vary by business
Potential complexity in managing and pricing customized protection plans, which may require time and resources
May add additional steps for the customer during checkout, potentially affecting the user experience if not implemented seamlessly

Top Helpful Reviews

Silky Slides

Oct 17, 2023 on Shopify

I am so happy that I found this app! It's built into your Shopify dashboard so it's super easy to use and works really well compared to some of the others we've tried. This is an internal tool instead of an insurance provider which is great because people reach out to our support channels directly anyways. It was a big pain to have to send them to another link to go through a lengthy claims process instead of shipping them a replacement. Managing this ourselves has been no problem as all. It's been a win-win for us and our customers, highly recommend.