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Customer reviews: Pabloo Store Credit & Cashback

Develop by Pabloo

Reviews (15)

Overall rating
3.6

What Merchants Think

Merchants generally have a positive impression of "Pabloo: Store Credit". Many appreciate the app's ease of use and integration with their Point of Sale (POS) systems. The support team is frequently highlighted for being helpful and responsive. However, a few users have concerns about support limitations on non-paid plans and encountered glitches.

Key Strengths

  • Ease of setup and use.
  • Responsive and helpful customer support.
  • Effective store credit and cashback features.
  • Seamless integration with existing systems.
  • User-friendly design improving customer experience.

Common Concerns

  • Limited support for users not on paid plans.
  • UI/UX issues, particularly on mobile devices.
  • Restrictions on credit issuance on certain plans.
  • Issues with currency symbol hardcoding.
  • Delayed support and unresolved bugs on some features.

Final Thoughts

The overall reception of "Pabloo: Store Credit" is positive, with many merchants finding it a valuable addition to their businesses. While it excels in ease of use, support, and valuable features like cashback, there are areas needing improvement, particularly regarding support for free users and resolving technical issues. Merchants recommend the app for its benefits, keeping in mind the potential need for further enhancements.

Chef’s Haven

Oct 01, 2024  on Shopify

It was straightforward and didn't seem complicated, I just needed to be careful with the details. With a little patience and a good sense of timing, everything is lining up perfectly.

ShirtCraft

Sep 19, 2024  on Shopify

I don’t usually leave reviews but wanted to bring more attention to this app. I found it by accident while searching for a better way to do refunds. Everytime we give a refund, I would have to pay processing fees. And it takes about a week for the money to reach my customer’s bank account so that they can use it again and I end up paying twice the processing for no reason! It’s ridiculous. I don’t know how they expect us to pay all this processing fees. I’m discovering that Pabloo is actually pretty neat. I can now give store credit on the spot and there is no processing fees. Problem finally solved!

Frosted Lush

Sep 11, 2024  on Shopify

It’s been an easy experience so far. Only recommendation is to allow customers to cashout their store credit.

JoyGumUs

Aug 11, 2024  on Shopify

Our store has greatly benefited from this app. The features come at a reasonable price, and the support we've received has been consistently outstanding. The responsive support team is always there when we need them. I wholeheartedly recommend this app to everyone, It will impress.

TeeToess

Aug 05, 2024  on Shopify

Easy to use with a lot of added benefits. We settled on the Pro tier since it's most useful to us and our customers. Our customers have expressed very positive feedback to us using Psbloo. Very good product, worth every cent.

Welnes House

Aug 04, 2024  on Shopify

Really takes the stress out of managing balances with the customers. Has paid for itself many times over!

BunniesTown

Jul 29, 2024  on Shopify

Pabloo has been by far the best store credit platform, amazing team, always happy to help, and are always improving. I highly recommend Pabloo.

Tronvibes

Jul 22, 2024  on Shopify

Pabloo has been helpful so far. I've definitely made some significant progress, maybe not a fortune, but definitely enough to keep me smiling!

JoyGumHub

Jul 21, 2024  on Shopify

I like this app. It offers more ways to use my store credit. I have never considered before. Their support team is super helpful.

Pixel Peddle

Jul 19, 2024  on Shopify

I don’t think this app is for me, but I had a great experience with their customer support team and they were able to quickly build stuff .

Axion Now

Apr 13, 2024  on Shopify

IT's been a great addition to monitor our store credit and the team have been very helpful when contacted.

GottaHaveInMyLifeNow

Feb 24, 2024  on Shopify

I would of liked to have liked this app, but have spent more time with it than it is simply worth. Upgraded features do not work, support is slow to reply days or a week, can not even change subscription status. A lot of other apps out there that will work better, and have spent enough time for 2 weeks trying to make something work that simply isn't coded properly.

Swag Hut Merch Store

Feb 22, 2024  on Shopify

Currency symbol where it shows the credits on checkout is always USD $, as other had mentioned it should take into consideration the store currency setting - seems to be hard coded. Will pay to use once the above is addressed.

Butterfly Reflections, Ink.

Dec 27, 2023  on Shopify

Easy to set up and does exactly what we need it to do. Really appreciate the basic functionality of the free account, which I was surprised was not already part of Shopify. We don't really need any of the advanced features but if we did I wouldn't hesitate to sign up for a paid account. Customer service was very quick to respond to an issue we were having with deposit amounts and get it straightened out.

Loop

Dec 15, 2023  on Shopify

This app is awesome. Does what a store credit app should do without customer having to apply coupons on checkout. Wish applying some css wouldn't be so expensive ... :(

TheZaaWheel

Dec 13, 2023  on Shopify

This app is not just a store credit platform, it's a game-changer! I've tried several store credit apps before, but none of them lived up to Pabloo. It's effective, easy to set up, and even allows you to sell store credit. Plus, it's super user-friendly for customers. The support team is truly exceptional. After initially feeling like I requested too much with my design alterations, they surprised me by completing them within hours! Their promptness and willingness to go the extra mile is truly commendable.

Eco Clothing

Aug 14, 2023  on Shopify

Amazing App. New, Basic, does the job. Simple to use and has amazing support from the developer. We needed some features and Pabloo was superfast to add those. • You can add/withdraw credits to a customer which are auto-applied at the checkout. • You can make a page for the customer to see their balance and history (Wish this page could be inside the my-account section, but Shopify doesn't allow that) • You can view the overall transaction statement and each user as well. Few requests to the developer: 1. Please add a date range filter in the activity feed. When there are too many entries, it's difficult to search. 2. Our store is in INR but store credit only shows $ symbol. It should pick from store's default currency. 3. Future features could include store credit automation on user referrals, welcome credit, on putting reviews etc. Kudos to Pabloo!

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