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Customer reviews: Pabloo Store Credit & Cashback

Develop by Pabloo

Reviews (15)

Overall rating
3.6

What Merchants Think

Merchants generally have a positive impression of "Pabloo: Store Credit". Many appreciate the app's ease of use and integration with their Point of Sale (POS) systems. The support team is frequently highlighted for being helpful and responsive. However, a few users have concerns about support limitations on non-paid plans and encountered glitches.

Key Strengths

  • Ease of setup and use.
  • Responsive and helpful customer support.
  • Effective store credit and cashback features.
  • Seamless integration with existing systems.
  • User-friendly design improving customer experience.

Common Concerns

  • Limited support for users not on paid plans.
  • UI/UX issues, particularly on mobile devices.
  • Restrictions on credit issuance on certain plans.
  • Issues with currency symbol hardcoding.
  • Delayed support and unresolved bugs on some features.

Final Thoughts

The overall reception of "Pabloo: Store Credit" is positive, with many merchants finding it a valuable addition to their businesses. While it excels in ease of use, support, and valuable features like cashback, there are areas needing improvement, particularly regarding support for free users and resolving technical issues. Merchants recommend the app for its benefits, keeping in mind the potential need for further enhancements.

Phonology Oasis

Oct 01, 2025  on Shopify

I’m really impressed with this app! The design is beautifully laid out, easy to navigate, and everything feels well thought out. The product descriptions are clear and detailed, which made it simple to choose exactly what I needed. The checkout process was smooth and fast, and I appreciated the little touches that show how much care has been put into the customer experience. Installation was quick, and everything arrived perfectly configured. I’ll definitely be recommending it to friends. Well done!

Vivid Visage Creations

Sep 26, 2025  on Shopify

The app is easy to use, it has the same Shopify admin theme to it. We just started using Pabloo. We wanted to create a cash back program to give points for shopping with us. We decided to go with Pabloo because it uses store credit that can be redeemed at checkout or sent to a friend. I'm loving the connectvity of the app where it tells you where to go after you've finished setting up a campaign. It helps me make sure everything is done.

Gents Squire

Sep 23, 2025  on Shopify

Upon installing the Pabloo app, I reached out to the support chat and was quickly guided and built a couple cash back offers. The cash back campaign allows for product selection and spending tier. This is necessary for creating a which is helpful when we want to confirm purchase before issuing the cash back credit. I find this app useful to our operations and the support team is commendable.

Brow Tricks Products

Sep 19, 2025  on Shopify

Would give 0 stars if I could! It doesn't works at all! It is GLITCHY And the Customer service when you try to get them to fix it- they just tell you to UPGRADE YOUR PLAN. What?!!! Pay more money for an app that already isn't working? SO UPSETTING. -Angry Store Owner

Step sole

Sep 09, 2025  on Shopify

Only tried this app for a couple of days, but so far it’s good. Everything moved easily from Pabloo to Shopify, and I have very little technical experience. Had a slight issue with a setting that I created, but got a quick response from Sandra that fixed the problem right away.

Bliss Vogue

Sep 05, 2025  on Shopify

This is how we're using the Pabloo app, mainly for cashback credit when my customers make their purchases so that they come back to shop again. Our customers are able to see their balance and all of their activities from my website and the UI is clean and easy to understand for non technical people. We have had the cashback campaign live for a while now and seeing healthy results. We didn't have to pay for anything to use the app so that's good for us.

RZM Publishing

Aug 31, 2025  on Shopify

This is an easy app to use. I was able to get setup and sent my first store credit email blast. The app allows for selecting the target customer segment or to create a new one. Very straightforward. The email notifications has been helpful for us. The app lays everything out on the Analytics page and shows how many customers are coming back from each email notification. Very easy to use and helpful in our overall business.

Vitamix

Aug 28, 2025  on Shopify

Please add store credit cash out. Your app is good but if my customers are not able to cash out their store credit, then what's the point. The want to use their bank. I will give you 5 star once you have this . thank You

Zella Bags

Aug 08, 2025  on Shopify

I’m really impressed with how seamlessly this app integrates with our brand. It’s both polished and intuitive. Managing store credit from the dashboard is effortless, and applying it at checkout is clear and automatic. Best of all, customers are increasingly choosing store credit for refunds, which simplifies the process and keeps our books balanced.

Activation Products

Aug 08, 2025  on Shopify

Glitchy, horrible customer service, wouldn't allow for a block on the customers page, would save the settings I applied to the customization area, wouldnt allow me to upload the template, and customer service is MIA. I am searching for a new app to replace this as we speak. SO FRUSTRATING

Dazzlyn

Aug 06, 2025  on Shopify

This app is okay and i've only had 1 problem. It took me 15 minutes to setup the app. start to finish. I've created 3 cash back tiers for shoppers to choose from depending on their spending limit. The process has been easy and I probably should have used Pabloo sooner. The support chat is easily accessible.

BareGold

Aug 05, 2025  on Shopify

I had a specific issue: I wanted to offer multiple cashback offers with different variants and prices in a single offer, but the app didn’t seem to support that setup. I reached out to support and Sandra replied, then set up the whole offer for me in less than 15 minutes. Honestly, I’m super impressed with how fast and helpful they were! Extremely satisfied with the customer service and the app, highly recommend it!

GentStep

Jul 31, 2025  on Shopify

Pabloo integrates with the shopify apps we have and enables automatic store credit issuance from outside of the app. Also, the Shopify Flow integration is pretty neat. We've been able to give store credit for whenever a new customer joins and send an automatic Welcome credit and welcome email. This is something new we're doing and seems to have a noticable effect. Good work Pabloo team!

Nailvana

Jul 30, 2025  on Shopify

Decent product. I like what it provides but I haven't had to time to explore the whole thing. It feels like they're trying to do too much. idk

SitHaus

Jul 23, 2025  on Shopify

In just a few minutes, we were able to set up our cashback program, and it's great to automatically give store credit 24/7 to all of our customers in just a few seconds.

FanCrate

Jul 20, 2025  on Shopify

We started using Pabloo a few weeks ago and are incredibly pleased with the quality of service we have received. Easy to use product, always available customer support, and strong impact on our store's conversion rate!

FreshFeet

Jul 19, 2025  on Shopify

Cash is King! We're giving cashback on all products and damn! The cashback campaign is very very good and has a very good follow up system to send emails after the customer makes their purchase. And this is bringing back a lot of people. Thank you Pabloo!

TeeCulture

Jul 14, 2025  on Shopify

We're using Pabloo to give all new customers Welcome Credit when they make their account and after they make their first purchase. I have seen a lot more new account signups and I'm working with the Pabloo business development team to consider other opportunities with the other products that they offer. I wanted to leave a review now because I deem the value gained from this app has been paramount.

Chronova

Jul 12, 2025  on Shopify

Mostly for watch refunds. We are using this app when customers want refunds for their watch purchases. They have the option to choose store credit, and they prefer it because they are able to buy another watch with that store credit refund. Giving this app 10 out of 10!

PowerStep

Jul 08, 2025  on Shopify

Great support team. Good products. Great usability. There's still room for improvement on the app side of things. I spoke with the Pabloo support team about it and they were friendly and understanding. I spoke with Sandra and Emad. They are both very nice and respected my questions.

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