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Customer reviews: Pabloo Store Credit & Cashback

Develop by Pabloo

Reviews (41)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive impression of "Pabloo: Store Credit". Many appreciate the app's ease of use and integration with their Point of Sale (POS) systems. The support team is frequently highlighted for being helpful and responsive. However, a few users have concerns about support limitations on non-paid plans and encountered glitches.

Key Strengths

  • Ease of setup and use.
  • Responsive and helpful customer support.
  • Effective store credit and cashback features.
  • Seamless integration with existing systems.
  • User-friendly design improving customer experience.

Common Concerns

  • Limited support for users not on paid plans.
  • UI/UX issues, particularly on mobile devices.
  • Restrictions on credit issuance on certain plans.
  • Issues with currency symbol hardcoding.
  • Delayed support and unresolved bugs on some features.

Final Thoughts

The overall reception of "Pabloo: Store Credit" is positive, with many merchants finding it a valuable addition to their businesses. While it excels in ease of use, support, and valuable features like cashback, there are areas needing improvement, particularly regarding support for free users and resolving technical issues. Merchants recommend the app for its benefits, keeping in mind the potential need for further enhancements.

SitHaus

Jul 23, 2025  on Shopify

In just a few minutes, we were able to set up our cashback program, and it's great to automatically give store credit 24/7 to all of our customers in just a few seconds.

FanCrate

Jul 20, 2025  on Shopify

We started using Pabloo a few weeks ago and are incredibly pleased with the quality of service we have received. Easy to use product, always available customer support, and strong impact on our store's conversion rate!

FreshFeet

Jul 19, 2025  on Shopify

Cash is King! We're giving cashback on all products and damn! The cashback campaign is very very good and has a very good follow up system to send emails after the customer makes their purchase. And this is bringing back a lot of people. Thank you Pabloo!

TeeCulture

Jul 14, 2025  on Shopify

We're using Pabloo to give all new customers Welcome Credit when they make their account and after they make their first purchase. I have seen a lot more new account signups and I'm working with the Pabloo business development team to consider other opportunities with the other products that they offer. I wanted to leave a review now because I deem the value gained from this app has been paramount.

Chronova

Jul 12, 2025  on Shopify

Mostly for watch refunds. We are using this app when customers want refunds for their watch purchases. They have the option to choose store credit, and they prefer it because they are able to buy another watch with that store credit refund. Giving this app 10 out of 10!

PowerStep

Jul 08, 2025  on Shopify

Great support team. Good products. Great usability. There's still room for improvement on the app side of things. I spoke with the Pabloo support team about it and they were friendly and understanding. I spoke with Sandra and Emad. They are both very nice and respected my questions.

Urban Stitch

Jul 03, 2025  on Shopify

Pabloo is great. The support team was helpful and highly educated on the product. I set up the Shopify Flow for automating several of the store credit flows on my shop. Shopify flow is highly underated if you're not using it on your shop right now. I reached out to the support team to set up some of the Flows and they were able to quickly help with my questions. 5 stars!

Elegance Watches

Jul 02, 2025  on Shopify

This app has been my go to when I use store credit. I'm finding more ways to use store credit although I haven't checked out the whole app yet. I find the app to be pretty user friendly for a non-techy like myself. I've published several public assets for shoppers to engage with and they seem to be getting the hang of it pretty well.

Party Joy

Jul 01, 2025  on Shopify

We're using the Pabloo Memberships for our Silver, Gold, and Platinum Membership tiers. The setup was simple and we've quickly noticed the difference. We're thinking of adding cashback tiers to the shopping experience as well.

GripZone

Jun 30, 2025  on Shopify

Easily the BEST cashback app on the app store The app recommended I create a specific cashback campaign for first time buyers. I did that this past month. The stats speak for themselves. I had about 350 first time buyers, from that, 261 returned to make another purchase with their cashback credit. this is good for any business and I really wasn't expecting this at all. The engagement with the store credit has been amazing.

Juicebar

Jun 28, 2025  on Shopify

The cashback is very effective. It's been a very good upgrade running our cashback campaign in conjunction with our paid ads. We've noticed a healthy increase in repeat sales after the first sale, when before, we've had a terrible dropoff. The follow up emails are pretty effective. Several repeats sales have come from it.

Dress Mart

Jun 27, 2025  on Shopify

Occasional sync delays with Shopify, but support is responsive. The ability to brand store credit emails has been a nice touch. The dashboard is super intuitive. The store credit activity feed shows all of the store credit that we issued and the store credit that was redeemed on purchases. - Priya

Style Sprout

Jun 25, 2025  on Shopify

The cashback system works well, but I wish there were more customizations for big spenders. Customers love earning cashback for their purchases, and it’s easy to set up. The only downside is that some users forget to redeem their cashback, so automated reminders would help.

Cutie Pie

Jun 23, 2025  on Shopify

The Pabloo app support team is comendable. Friendly and knowledgeable. I wasn't cognizant of the potential for store credit, however this app earns my praise for its user expierence and product abundance.

Wear Mart

Jun 20, 2025  on Shopify

I've been trying out this app for store credit. So far, I've issued a few refunds via the app for some out-of-stock merch. My customers quickly understood the tech and how to redeem their store credit. Postive experience.

Foodent

Jun 19, 2025  on Shopify

Pabloo offers high customizations when creating the cashback. I haven't use the other tools yet, however the cashback is worth its wieght. I've configured a mulitple tier structure, so customers can get more cashback based on their spending amount. I spoke with the Pabloo support team and can vouch for them. All around great experience.

stylezamart

Jun 17, 2025  on Shopify

We discovered this on accident. Giving store credit to bring customers back to our shop. This works because Pabloo sends text messages about their store credit balance has been updated. and then they visit the app within the same day, and make their purchase that same week! It's been working a lot better than I hoped.

Aesthetic Mart

Jun 15, 2025  on Shopify

Saw this app on instagram and had to check it out. First thoughts, the app is intuitive. When creating the memberships, it provided with fairly good templates and naming practices. The store credit is easy to understand for customers and easy to navigate for my team.

SoleStyler

Jun 09, 2025  on Shopify

No more waiting a week for refunds or dealing with fees. Pabloo made my refund feel like a premium experience.

Fanatic Air

Jun 08, 2025  on Shopify

Getting cashback with every purchase feels like Pabloo actually values me. It’s rewarding and keeps me coming back!

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