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Customer reviews: Pabloo: Store Credit

Develop by Pabloo

Reviews (39)

Overall rating
4.5

What Merchants Think

Merchants generally have a positive impression of "Pabloo: Store Credit". Many appreciate the app's ease of use and integration with their Point of Sale (POS) systems. The support team is frequently highlighted for being helpful and responsive. However, a few users have concerns about support limitations on non-paid plans and encountered glitches.

Key Strengths

  • Ease of setup and use.
  • Responsive and helpful customer support.
  • Effective store credit and cashback features.
  • Seamless integration with existing systems.
  • User-friendly design improving customer experience.

Common Concerns

  • Limited support for users not on paid plans.
  • UI/UX issues, particularly on mobile devices.
  • Restrictions on credit issuance on certain plans.
  • Issues with currency symbol hardcoding.
  • Delayed support and unresolved bugs on some features.

Final Thoughts

The overall reception of "Pabloo: Store Credit" is positive, with many merchants finding it a valuable addition to their businesses. While it excels in ease of use, support, and valuable features like cashback, there are areas needing improvement, particularly regarding support for free users and resolving technical issues. Merchants recommend the app for its benefits, keeping in mind the potential need for further enhancements.

Grace & Glam

Mar 29, 2025  on Shopify

The app allows you to easily transfer store credit and start issuing your own cashback; literally at your fingertips. Current analytics and related headlines are informative and well organized.

sohanimart

Mar 25, 2025  on Shopify

I think this is by far the best app when it comes to giving cashback after a sale. I should have been using this sooner but here we are now. Jokes aside, I feel these guys really care about helping me and my business. thank you Sandra and team for the help!

Mage's Sanctum

Mar 25, 2025  on Shopify

There is a huge problem with the Pabloo store credit app and US State Sales Tax collection. Pabloo utilizes a discount on the POS sales receipt instead of an alternate payment method when applying store credit to a sale. This discount goes against the total ticket price and lowers sales tax collection by the amount of credit applied against the ticket! This means for users not aware of how this works, you are selling taxable goods without collecting sales tax! Store credit is not a tax exempt payment method... For example if you sold a ticket at $1,000.00 in taxable goods, and they had a $500 store credit - at a 10% state tax rate - the total tax collected should be $100.00. Once Pabloo applies the $500 store credit as a discount, the calculated value of the ticket is now $500 and only charges $50 in sales tax. As the owner of the store - You are responsible for the other $50 in uncollected sales tax!!!

Sprinkle & Sparkle

Mar 22, 2025  on Shopify

Currently using Pabloo: Store Credit for the cashback program. I am seeing great results with customers returning after purchase.

Elegant Elements

Mar 22, 2025  on Shopify

We are using the free plan and it has everthing we need. If we need to then we will upgrade to the Plus.

Taigo Mart

Mar 21, 2025  on Shopify

i can't believe how easy it was to redesign my entire website with PlusSales. the website rebuilder feature saved me hours of work. just one click needed.

Trendies vibes

Mar 09, 2025  on Shopify

The Pabloo app is very intuitive. The interface is clean and easy to navigate. Just to give a simple example, in order to set up a single cashback in Shopify, you will need to do many things in advance. Pabloo makes it a easier and quicker to work.

jamfruit

Feb 03, 2025  on Shopify

Fantastic app! Completely simplified our store credit redemption documentation and the founder got involved to help us .!

StepWise Fashion

Jan 21, 2025  on Shopify

We've loved using Pabloo! Each concern is quickly addressed and the ease of use between the platform and our POS has streamlined our store credit program so we can use it efficiently and effectively. The team goes above and beyond to ensure we have timely responses to questions and it's been a great tool for our team.

firstvivi

Jan 19, 2025  on Shopify

Store credit keeps my customers come back. And very easy to set up. The support is good! I had to ask lots of questions but they are very responsive and seem friendly.

Al-Jannat Dupattas & Shawls

Jan 07, 2025  on Shopify

Brilliant app! I personally had a great experience with their support team. We're mainly using Pabloo for the cashback feature. It's given us a lot of power around our store credit credit. I highly recommend using the cashback feature with the new user credit feature. It working wonders for us.

Zggly.com

Dec 21, 2024  on Shopify

Support team is terrible. According to them, until your on a paid plan, they wont offer you support. UI/UX did not populate correctly on our theme for the mobile browsing version. They refused to fix the issue demonstrated unwillingness to help with delayed replies.

Era Design

Dec 09, 2024  on Shopify

We have been Enjoying seeing our customers using their store credit on our products! I’ve also heard from several customer that our store credit is catching their attention. It’s working!!

Zu's Underground

Dec 01, 2024  on Shopify

There is a limit to how many credits you can issue. We are on the plus plan and would have to upgrade to one that costs 2.5x more to continue issuing credits this month. The tiers mention features, but it does not mention this limit when it's outlining what you get with each plan.

Casual Canvas

Oct 01, 2024  on Shopify

Pabloo has a lot of fetures. All though if it was a voice over walking u through the app going step by step and guiding you through it would be very helpful because some people learn by vocal and some by nonvocal thank you

Chef’s Haven

Oct 01, 2024  on Shopify

It was straightforward and didn't seem complicated, I just needed to be careful with the details. With a little patience and a good sense of timing, everything is lining up perfectly.

ShirtCraft

Sep 19, 2024  on Shopify

I don’t usually leave reviews but wanted to bring more attention to this app. I found it by accident while searching for a better way to do refunds. Everytime we give a refund, I would have to pay processing fees. And it takes about a week for the money to reach my customer’s bank account so that they can use it again and I end up paying twice the processing for no reason! It’s ridiculous. I don’t know how they expect us to pay all this processing fees. I’m discovering that Pabloo is actually pretty neat. I can now give store credit on the spot and there is no processing fees. Problem finally solved!

Frosted Lush

Sep 11, 2024  on Shopify

It’s been an easy experience so far. Only recommendation is to allow customers to cashout their store credit.

JoyGumUs

Aug 11, 2024  on Shopify

Our store has greatly benefited from this app. The features come at a reasonable price, and the support we've received has been consistently outstanding. The responsive support team is always there when we need them. I wholeheartedly recommend this app to everyone, It will impress.

TeeToess

Aug 05, 2024  on Shopify

Easy to use with a lot of added benefits. We settled on the Pro tier since it's most useful to us and our customers. Our customers have expressed very positive feedback to us using Psbloo. Very good product, worth every cent.

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