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Customer reviews: Pabloo Store Credit & Cashback

Develop by Pabloo

Reviews (27)

Overall rating
4.3

What Merchants Think

Merchants generally have a positive impression of "Pabloo: Store Credit". Many appreciate the app's ease of use and integration with their Point of Sale (POS) systems. The support team is frequently highlighted for being helpful and responsive. However, a few users have concerns about support limitations on non-paid plans and encountered glitches.

Key Strengths

  • Ease of setup and use.
  • Responsive and helpful customer support.
  • Effective store credit and cashback features.
  • Seamless integration with existing systems.
  • User-friendly design improving customer experience.

Common Concerns

  • Limited support for users not on paid plans.
  • UI/UX issues, particularly on mobile devices.
  • Restrictions on credit issuance on certain plans.
  • Issues with currency symbol hardcoding.
  • Delayed support and unresolved bugs on some features.

Final Thoughts

The overall reception of "Pabloo: Store Credit" is positive, with many merchants finding it a valuable addition to their businesses. While it excels in ease of use, support, and valuable features like cashback, there are areas needing improvement, particularly regarding support for free users and resolving technical issues. Merchants recommend the app for its benefits, keeping in mind the potential need for further enhancements.

Shaheen Mart

May 18, 2025  on Shopify

Great product. We've been using Shopify store credit accounts but we eventually made the upgrade to a formal app to manage all of this for us. Plus, their support is a whole lot better than Shopify's support chat.

Botanari

May 17, 2025  on Shopify

Selling shirts online is a lot harder than anyone thinks, espeically with shipping and refunds. Using store credit for refunds has been the single biggest change we've recently done. Each store credit refund gets 5-10% more and my customers are eating it up! Very thankful for this app.

Decore Style

May 13, 2025  on Shopify

This is the third time I have switched store credit apps from Shopify. I find it convenient, easy and appreciate being able to schedule cashback campaigns with custom tiers. Service was fairly quick and customer service was excellent.

Beautybakeriee

May 07, 2025  on Shopify

A lot of the times a refund is very expensive for me and inconvientient for my customer. I always was okay giving them a refund but I hated going through such a lengthy process. I felt embarrassed when my customers asked "where is my refund". thank you.

Bagged-Ups

May 04, 2025  on Shopify

I personally think every shopify website should offer cashback becauase it builds a better relationship with my customers. The Pabloo app is great and offers everything we want for tiered cashback.

deephavenn

May 03, 2025  on Shopify

It's my first time using Shopify and this app has been tremendous. So far, I've set up the cashback and memberships. With this app, we've gotten a spike in follow-up purchases, which was the main reason for using store credit.

Shadaab Plaza

Apr 11, 2025  on Shopify

I tried too many app about the store credit widgets but I just get everything I want about store credit widgets from this app. And I must say customer service is always helpful and amazing. They are helping about anything you need.

Kronic Shop

Apr 10, 2025  on Shopify

We installed it on both of our shops and love it. At first, I had an issue when installing and they responded right away and we were up and operating. Great service and product!

luna bloom

Apr 09, 2025  on Shopify

I’ve learned a lot from this app. You set it up how you like it with available settings, notifications etc. you control buying and selling. Any questions was answered pretty quickly.

Grace & Glam

Mar 29, 2025  on Shopify

The app allows you to easily transfer store credit and start issuing your own cashback; literally at your fingertips. Current analytics and related headlines are informative and well organized.

sohanimart

Mar 25, 2025  on Shopify

I think this is by far the best app when it comes to giving cashback after a sale. I should have been using this sooner but here we are now. Jokes aside, I feel these guys really care about helping me and my business. thank you Sandra and team for the help!

Mage's Sanctum

Mar 25, 2025  on Shopify

There is a huge problem with the Pabloo store credit app and US State Sales Tax collection. Pabloo utilizes a discount on the POS sales receipt instead of an alternate payment method when applying store credit to a sale. This discount goes against the total ticket price and lowers sales tax collection by the amount of credit applied against the ticket! This means for users not aware of how this works, you are selling taxable goods without collecting sales tax! Store credit is not a tax exempt payment method... For example if you sold a ticket at $1,000.00 in taxable goods, and they had a $500 store credit - at a 10% state tax rate - the total tax collected should be $100.00. Once Pabloo applies the $500 store credit as a discount, the calculated value of the ticket is now $500 and only charges $50 in sales tax. As the owner of the store - You are responsible for the other $50 in uncollected sales tax!!!

Sprinkle & Sparkle

Mar 22, 2025  on Shopify

Currently using Pabloo: Store Credit for the cashback program. I am seeing great results with customers returning after purchase.

Elegant Elements

Mar 22, 2025  on Shopify

We are using the free plan and it has everthing we need. If we need to then we will upgrade to the Plus.

Taigo Mart

Mar 21, 2025  on Shopify

i can't believe how easy it was to redesign my entire website with PlusSales. the website rebuilder feature saved me hours of work. just one click needed.

Trendies vibes

Mar 09, 2025  on Shopify

The Pabloo app is very intuitive. The interface is clean and easy to navigate. Just to give a simple example, in order to set up a single cashback in Shopify, you will need to do many things in advance. Pabloo makes it a easier and quicker to work.

jamfruit

Feb 03, 2025  on Shopify

Fantastic app! Completely simplified our store credit redemption documentation and the founder got involved to help us .!

StepWise Fashion

Jan 21, 2025  on Shopify

We've loved using Pabloo! Each concern is quickly addressed and the ease of use between the platform and our POS has streamlined our store credit program so we can use it efficiently and effectively. The team goes above and beyond to ensure we have timely responses to questions and it's been a great tool for our team.

firstvivi

Jan 19, 2025  on Shopify

Store credit keeps my customers come back. And very easy to set up. The support is good! I had to ask lots of questions but they are very responsive and seem friendly.

Al-Jannat Dupattas & Shawls

Jan 07, 2025  on Shopify

Brilliant app! I personally had a great experience with their support team. We're mainly using Pabloo for the cashback feature. It's given us a lot of power around our store credit credit. I highly recommend using the cashback feature with the new user credit feature. It working wonders for us.

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