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Customer reviews: Pabloo Store Credit & Cashback

Develop by Pabloo

Reviews (9)

Overall rating
2.3

What Merchants Think

Merchants generally have a positive impression of "Pabloo: Store Credit". Many appreciate the app's ease of use and integration with their Point of Sale (POS) systems. The support team is frequently highlighted for being helpful and responsive. However, a few users have concerns about support limitations on non-paid plans and encountered glitches.

Key Strengths

  • Ease of setup and use.
  • Responsive and helpful customer support.
  • Effective store credit and cashback features.
  • Seamless integration with existing systems.
  • User-friendly design improving customer experience.

Common Concerns

  • Limited support for users not on paid plans.
  • UI/UX issues, particularly on mobile devices.
  • Restrictions on credit issuance on certain plans.
  • Issues with currency symbol hardcoding.
  • Delayed support and unresolved bugs on some features.

Final Thoughts

The overall reception of "Pabloo: Store Credit" is positive, with many merchants finding it a valuable addition to their businesses. While it excels in ease of use, support, and valuable features like cashback, there are areas needing improvement, particularly regarding support for free users and resolving technical issues. Merchants recommend the app for its benefits, keeping in mind the potential need for further enhancements.

Vitamix

Aug 28, 2025  on Shopify

Please add store credit cash out. Your app is good but if my customers are not able to cash out their store credit, then what's the point. The want to use their bank. I will give you 5 star once you have this . thank You

Zella Bags

Aug 08, 2025  on Shopify

I’m really impressed with how seamlessly this app integrates with our brand. It’s both polished and intuitive. Managing store credit from the dashboard is effortless, and applying it at checkout is clear and automatic. Best of all, customers are increasingly choosing store credit for refunds, which simplifies the process and keeps our books balanced.

Activation Products

Aug 08, 2025  on Shopify

Glitchy, horrible customer service, wouldn't allow for a block on the customers page, would save the settings I applied to the customization area, wouldnt allow me to upload the template, and customer service is MIA. I am searching for a new app to replace this as we speak. SO FRUSTRATING

Dazzlyn

Aug 06, 2025  on Shopify

This app is okay and i've only had 1 problem. It took me 15 minutes to setup the app. start to finish. I've created 3 cash back tiers for shoppers to choose from depending on their spending limit. The process has been easy and I probably should have used Pabloo sooner. The support chat is easily accessible.

BareGold

Aug 05, 2025  on Shopify

I had a specific issue: I wanted to offer multiple cashback offers with different variants and prices in a single offer, but the app didn’t seem to support that setup. I reached out to support and Sandra replied, then set up the whole offer for me in less than 15 minutes. Honestly, I’m super impressed with how fast and helpful they were! Extremely satisfied with the customer service and the app, highly recommend it!

GentStep

Jul 31, 2025  on Shopify

Pabloo integrates with the shopify apps we have and enables automatic store credit issuance from outside of the app. Also, the Shopify Flow integration is pretty neat. We've been able to give store credit for whenever a new customer joins and send an automatic Welcome credit and welcome email. This is something new we're doing and seems to have a noticable effect. Good work Pabloo team!

Nailvana

Jul 30, 2025  on Shopify

Decent product. I like what it provides but I haven't had to time to explore the whole thing. It feels like they're trying to do too much. idk

SitHaus

Jul 23, 2025  on Shopify

In just a few minutes, we were able to set up our cashback program, and it's great to automatically give store credit 24/7 to all of our customers in just a few seconds.

FanCrate

Jul 20, 2025  on Shopify

We started using Pabloo a few weeks ago and are incredibly pleased with the quality of service we have received. Easy to use product, always available customer support, and strong impact on our store's conversion rate!

FreshFeet

Jul 19, 2025  on Shopify

Cash is King! We're giving cashback on all products and damn! The cashback campaign is very very good and has a very good follow up system to send emails after the customer makes their purchase. And this is bringing back a lot of people. Thank you Pabloo!

TeeCulture

Jul 14, 2025  on Shopify

We're using Pabloo to give all new customers Welcome Credit when they make their account and after they make their first purchase. I have seen a lot more new account signups and I'm working with the Pabloo business development team to consider other opportunities with the other products that they offer. I wanted to leave a review now because I deem the value gained from this app has been paramount.

Chronova

Jul 12, 2025  on Shopify

Mostly for watch refunds. We are using this app when customers want refunds for their watch purchases. They have the option to choose store credit, and they prefer it because they are able to buy another watch with that store credit refund. Giving this app 10 out of 10!

PowerStep

Jul 08, 2025  on Shopify

Great support team. Good products. Great usability. There's still room for improvement on the app side of things. I spoke with the Pabloo support team about it and they were friendly and understanding. I spoke with Sandra and Emad. They are both very nice and respected my questions.

Urban Stitch

Jul 03, 2025  on Shopify

Pabloo is great. The support team was helpful and highly educated on the product. I set up the Shopify Flow for automating several of the store credit flows on my shop. Shopify flow is highly underated if you're not using it on your shop right now. I reached out to the support team to set up some of the Flows and they were able to quickly help with my questions. 5 stars!

Elegance Watches

Jul 02, 2025  on Shopify

This app has been my go to when I use store credit. I'm finding more ways to use store credit although I haven't checked out the whole app yet. I find the app to be pretty user friendly for a non-techy like myself. I've published several public assets for shoppers to engage with and they seem to be getting the hang of it pretty well.

Party Joy

Jul 01, 2025  on Shopify

We're using the Pabloo Memberships for our Silver, Gold, and Platinum Membership tiers. The setup was simple and we've quickly noticed the difference. We're thinking of adding cashback tiers to the shopping experience as well.

GripZone

Jun 30, 2025  on Shopify

Easily the BEST cashback app on the app store The app recommended I create a specific cashback campaign for first time buyers. I did that this past month. The stats speak for themselves. I had about 350 first time buyers, from that, 261 returned to make another purchase with their cashback credit. this is good for any business and I really wasn't expecting this at all. The engagement with the store credit has been amazing.

Juicebar

Jun 28, 2025  on Shopify

The cashback is very effective. It's been a very good upgrade running our cashback campaign in conjunction with our paid ads. We've noticed a healthy increase in repeat sales after the first sale, when before, we've had a terrible dropoff. The follow up emails are pretty effective. Several repeats sales have come from it.

Dress Mart

Jun 27, 2025  on Shopify

Occasional sync delays with Shopify, but support is responsive. The ability to brand store credit emails has been a nice touch. The dashboard is super intuitive. The store credit activity feed shows all of the store credit that we issued and the store credit that was redeemed on purchases. - Priya

Style Sprout

Jun 25, 2025  on Shopify

The cashback system works well, but I wish there were more customizations for big spenders. Customers love earning cashback for their purchases, and it’s easy to set up. The only downside is that some users forget to redeem their cashback, so automated reminders would help.

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