Oyster

Develop by Shopify

Free plan available

Protect customers from theft, loss, and damage at checkout

Revenue tracking

Instant support

Widget integration

Add coverage

Digital policy management

Claim filing

About Oyster

Launched Oct 12, 2022

Built by Shopify

Address

15 Monte Vista Rd, Orinda, CA, 94563, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Offer coverage for theft, loss, and damage to your customers at the point-of-sale.

With Oyster, your shoppers can easily add coverage for theft, loss, and damage to purchases from your store without leaving the page. Our free app allows you to add a widget to your storefront that displays this option. Oyster features a seamless online application process, fully digital policy management and claim filing, and instant customer support via our online portal. Strengthen your relationship with customers, earn revenue, and help your customers be protected as soon as they checkout.

Offer coverage for theft, loss, and damage just by dragging a widget to the page
Customers see the coverage details and instant quote, without leaving the page.
Oyster follows up instantly with customers to confirm and pay for coverage.
Shoppers never leave your store and don't pay extra at checkout.
Manage settings and track earned revenue from a streamlined dashboard.

Pros

Seamless integration: The app allows shoppers to add coverage without leaving the product page, which enhances user experience
Revenue generation: Retailers can earn additional revenue through the app by offering coverage options
Customer protection: Provides customers with peace of mind by offering protection against theft, loss, and damage
Digital convenience: Features a fully digital policy management and claim filing system, simplifying the process for users
Instant customer support: Offers instant customer support via an online portal, improving customer service
Easy setup: The widget can be easily added to the store by simply dragging and dropping, making it user-friendly for retailers

Cons

Potential for increased page load times: Adding a widget may slightly impact website performance and loading speeds
Limited customization: The predefined widget might not perfectly match a store's branding or layout preferences
Dependence on app for claim processing: Businesses rely on Oyster for managing claims, which may cause concerns if the app becomes unavailable
Possible customer confusion: Shoppers may have questions about the coverage process, leading to potential customer support inquiries