Outpost helps Shopify merchants answer customer questions through AI-powered shopping assistance and personalized video replies. Merchants can guide shoppers to preferred products, respond to product questions, and provide more personal support throughout the buying journey. Outpost combines AI conversations and async video communication in one platform, helping merchants manage customer engagement, improve response workflows, and deliver a more interactive shopping experience.

• AI shopping assistant that answers product and store questions.
• Personalized video replies for customer product inquiries.
• Dashboard for managing customer and video conversations.