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Customer reviews: Outfy ‑ Social Media Auto Post

Develop by Outfy

Reviews (1,372)

Overall rating
4.6

What Merchants Think

Merchants are generally pleased with "Outfy ‑ Social Media Auto Post," as it effectively automates social media posts, saving them significant time and effort. Many users have reported that the app is intuitive and provides a user-friendly experience, whether on the free or paid plans. The service team, particularly Kumar, often receives commendations for their helpfulness and responsiveness. However, some issues with pricing transparency and customer service responsiveness have been noted.

Key Strengths

  • Effective automation of social media posts, saving time and effort.
  • User-friendly interface that's easy to understand and navigate.
  • Ability to schedule posts across multiple platforms with customizable templates.
  • Positive feedback on customer support, with specific praise for team members like Kumar.
  • Offers flexibility with both free and paid versions, allowing users to purchase credits instead of tying to a subscription.

Common Concerns

  • Issues with pricing plans, such as unexpected charges and lack of transparency.
  • Customer service responsiveness and efficiency concerns, particularly in handling refund requests.
  • Desire for more advanced features in lower-priced plans for small businesses.
  • Some reports of low-quality videos and images posted on social media.
  • Lack of specific post selection for product collections in automatic posting.

Final Thoughts

Overall, "Outfy ‑ Social Media Auto Post" is considered a valuable tool for merchants looking to streamline their social media marketing efforts. While the app excels in post automation and user-friendliness, potential users should be mindful of cost implications and customer service effectiveness. Continuous updates and improvements, especially in video quality and product posting controls, could enhance its value further.

24 Supplements

Nov 17, 2024  on Shopify

Great App so far. Great support and some room for improvement as well which should be implemented soon.

HEPSIBAH SHOP

Oct 13, 2024  on Shopify

making marketing easier and easier

Meticulous Detailing Inc.

Oct 08, 2024  on Shopify

Does everything it says it will do and more-when was the last time you could say that about a product or service?

ARI

Sep 22, 2024  on Shopify

AMAZING APP WORKING GD ITS FREE I LIKE IT HELPFULL

ELOISE WORLD STUDIO

Sep 19, 2024  on Shopify

EASY TO USE

kONcEPto

Sep 14, 2024  on Shopify

Amazing Tool for Social Media Promotions! I’ve been using Outfy for a two years now, and it has significantly streamlined my social media marketing efforts. The ability to create and schedule posts across multiple platforms is a game-changer. The templates are easy to use and customizable, which saves me a lot of time. Highly recommend it to anyone looking to boost their online presence!

Happy Wools

Sep 11, 2024  on Shopify

ı have tried free versions of the other automation apps and Outfy is the best one so far. Since i am a small business owner and have lots of other things to do instead of giving hours of time for social media. Outfpy makes it easy with AI. Customer service is on point , they are very kind and helpful. I will 100% keep using it.

Decore Outlet

Sep 04, 2024  on Shopify

Very helpful and managable

fizzle

Sep 03, 2024  on Shopify

I love shopify . Something I wanted to do something in ecom. Fabulous platform . More!

All gadgets Market

Aug 16, 2024  on Shopify

ADUNARTS®

Aug 15, 2024  on Shopify

ich habe mit Sonja Kumar geschrieben. Sie ist wirklich mega hilfsbereit und hat mir so toll geholfen. Bitte mehr von solchen tollen Mitarbeitern. Vielen Dank Sonja, du bist klasse

NYRALONDON

Aug 15, 2024  on Shopify

Kumar sunny went above and beyond! he has been so helpful with every query

SeeWe

Aug 15, 2024  on Shopify

We are so happy using Outfy app. It make our day and save for us so much time for doing other things on our online store. Very helpful service and nice team. We recommend it very much.

From Galaxies to Genesis

Jul 30, 2024  on Shopify

Quick easy setup, and the chat for help was smooth.

HypLern

Jul 29, 2024  on Shopify

I've been with Outfy for years and they are a great platform to automate our social media presence. They offer various options to create original looking posts. I'm looking forward to Outfy adding more channels.

Katie Miranda

Jul 29, 2024  on Shopify

This app works well and the support is good. There is some tweaking that has to be done at the beginning to get it to run how you want it to so you have to be patient and work with support, but they will help you figure it out. I'm looking forward to the automatic product tagging that is supposed to be added soon.

Art Gold Jewelry INC

Jul 23, 2024  on Shopify

I've been using Outfy for my Shopify store, and it's been a game-changer in automating our social media presence. The app's ability to streamline our content is impressive, but I do have a couple of suggestions that could elevate it even further. Firstly, an option to switch from standard video formats to YouTube Shorts (9:16 aspect ratio) would be incredibly beneficial for content diversity. Additionally, incorporating AI-generated captions in the Pro Plan would be a fantastic upgrade, especially for businesses like ours that produce our own videos and don't need the full scope of the Ultimate Plan. Despite these wishlist items, I absolutely love this app and hope to see these enhancements soon! Also, the templates could use a refresh—more modern, sleek designs tailored for luxury products like fine jewelry would greatly align with our brand aesthetic. And if I could give a sixth star, it would go to the support team. Their genuine care for customers and prompt assistance makes a huge difference. Here's to hoping for these great updates, Outfy team!

2Stick4u

Jul 13, 2024  on Shopify

Very helpful to keep your shops getting noticed

SALUER

Jul 10, 2024  on Shopify

Outfy enables me to select the pictures and arrange them well together as desired ready for posting on a schedule.

DiamondVeneer Fashion

Jun 30, 2024  on Shopify

Very loaded w/auto tasks w/responsive Owner they even create new features, just ask!

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