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Customer reviews: Ordersify: Restocked Alerts

Develop by Ordersify

Reviews (735)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of the "Ordersify: Restocked Alerts" app. Many praise its efficiency in sending restock notifications and appreciate its smooth integration into Shopify stores. The app's ease of use and the remarkable support provided by the Ordersify team, particularly Andy, have been frequently highlighted.

Key Strengths

  • Responsive and helpful customer support, especially from Andy.
  • Quick implementation and problem resolution.
  • Useful customization options for brand consistency.
  • Effective integration with Shopify, even for free plans.
  • Reliability in sending notifications and maintaining functionality over time.

Common Concerns

  • Occasional delays in customer support response.
  • Some users experienced issues after Shopify theme changes, requiring support.

Final Thoughts

Overall, "Ordersify: Restocked Alerts" is well-received by merchants for its functionality and the excellent support service. While there are some concerns regarding response times during peak support needs, the app remains a valuable tool for Shopify store owners looking to maintain customer engagement through effective restock notifications.

One Stop Board Shop

Apr 23, 2024  on Shopify

The system over works fairly well. The reason for this 1 star review is because I have had an issue that I need assistance with regarding exclusions and I've sent MULTIPLE emails that all get auto-responded to saying I'll receive a reply within 24 hours. I'm on email 5 in a matter of over 2 weeks and absolutely no response so far.... System is ok, customer support is ABSOLUTELY AWFUL.

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