Shopify OrderLogic App Review: Customer Feedback & Features

Customer reviews: OrderLogic ‑ Min & Max Limits

Reviews (52)

Overall rating

3.5

5

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What Merchants Think

Overall, merchants have mixed feelings about the "OrderLogic ‑ Min & Max Limits" app. While some users commend its effectiveness and user-friendly interface, others have faced significant issues with the app's functionality and impact on their stores. Support responses have been described as both helpful and inadequate, reflecting an inconsistent service experience among users.

Key Strengths

Effective for managing product groupings and order limits when functioning properly.
User-friendly interface and ease of setup.
Responsive support team, with some specific representatives recognized for exceptional service.
Capability to add features based on customer requests.

Common Concerns

Frequent issues with the app not working as intended, such as incorrect enforcement of order limits.
Negative impact on cart functionality post-uninstallation.
Support blamed issues on other apps rather than providing a resolution.
Inconsistent functionality across different setups, leading to varied user satisfaction.

Final Thoughts

The "OrderLogic ‑ Min & Max Limits" app appears to offer considerable potential, with many users finding it valuable for managing order constraints. However, it suffers from reliability issues and inconsistent support that may hinder its effectiveness and undermine user confidence. For businesses that find it compatible with their store setup, it can be a powerful tool, but caution is advised to ensure it meets specific needs without compromise.

fellfreundeshop

Mar 30, 2024 on Shopify

I encountered an issue with the prompt and promptly reached out to the support team for assistance. Shane quickly came to my aid and resolved my problem efficiently, for which I am deeply grateful. The swift and effective support provided was truly remarkable. Additionally, I was impressed by the application's user-friendly interface and thoughtful design.

Vip Barber Supply

Aug 05, 2020 on Shopify

This app is amazing, and if you have any issue I mean any issue, they will contact you and work with you to fix it, thank you guys for a great price and an amazing app that has helped my store in very many occasions!

Flexion Global

Apr 03, 2020 on Shopify

It does exactly as it says, and very easy to install and set up. Very happy to recommend this product

語時設計

Oct 28, 2019 on Shopify

I run a wedding gift store, and many items have minimum order quantity. This App help me save the bargain time with customers. Support is timely and friendly, I'm happy to sell more with this app.

SitSpots Australia

Feb 26, 2019 on Shopify

OrderLogic works great for us! The tag function is awesome, just what we have needed! We sell some items in groups of 3, using this we can enforce groups of 3 for the mix and match items that need to be sold in that quantity. Thanks OrderLogic team for such a great and easy to use app!

Studio Oh Wholesale

Oct 30, 2018 on Shopify

Love this app! Keeps our wholesale-only store running efficiently. Pretty much works flawlessly, but if there's ever a problem, support is super-responsive.

Agent Site

Feb 23, 2018 on Shopify

I've been using OrderLogic for over a year on a store generating 6 figures. Every product on my site has minimum order requirements, so this app is an integral part of my success. Along the way there have been a few issues, but the customer support is fantastic. They have always been quick to reply and worked hard to remedy any issues I may have run into along the way. I highly recommend this app and the OrderLogic team!

The Ten Den

Jul 29, 2017 on Shopify

Can't recommend this app enough. I had a slight issue with my theme and the developers were super responsive, handling it overnight and getting my business back on track. App is working perfectly and doing exactly what we needed it to. :)

Showspecial

Jul 18, 2017 on Shopify

Great app plus Great customer service! Shane is super friendly and we are working on your side very fast!

Buddy And Bear Wholesale

Jun 23, 2016 on Shopify

I haven't tested the product yet but so far so good. Amazing support and very easy to install. Just what I needed!

Tacheshop

May 08, 2016 on Shopify

Fantastic app coupled with fantastic service for a great price, what more could you want? Jason's response time/helpfulness goes above and beyond the service we have received from any other app developer. The app itself is fantastic, does exactly what we need and looks great, unlike the incredibly unattractive alternatives. Best of all, I requested an important feature to be added to the app and Jason was kind enough to add said feature in no time at all. Really helpful guy. Highly recommended.