Product was not perfect, but it worked for me. Cin7 Acquired this product and support disappeared. Now I get email saying this product will be discontinued next year. They are pushing everyone to Cin7 Core. Will leave Cin7 completely!!!

Awful product, unfortunately, very very very unreliable, and has constant issues across all aspects; we have had to raise tickets on problems every few days yet are continuing to be charged in full. -PO inventory often doesn't reliably sync back to Shopify. -Inventory duplications on numerous occasions. -Constant syncing issues in general. -Products archived that shouldn't be archived. -Support can take days for resolution. - if orders are cancelled or refunded in Shopify inventory doesn't sync back - sometimes takes days for new Shopify products to sync into OH and a lot of time to follow up with support for resolution We have had occasions where we are weeks with inventory in stock, raised and accepted on OH, then not syncing back to live inventory in Shopify, which means sales are lost, time is required to fix all of these issues, and this is not a once this is every single week issue. I would steer clear; unfortunately, it could be a great product but is not; they continue charging for services they cannot offer, which is another sting! No offer of credit for the lack of functionality on endless issues!

I am almost finished with the onboarding process and I can't say enough good things about who I am working with, Atulya. Atulya is dedicated and available to help me with questions at just about a moment's notice. I am impressed with the functionality, automations, and reporting capabilities of the software and I can't wait to begin using it as a powerful tool to help me run my business smarter.

It works great until it doesn't, then no support. They acknowledge the problem, open support tickets that don't fix the issues. Been dealing with inventory issues for months now with no end in sight. Staff does not care.

Very essential, but when it comes to order management, it is absolutely the best app. OPHERTY & CIOCCI www.ophertyciocci.com Luxury Vintage, Pre-Loved Fashion

Orderhive is a great value, doing what other software choices promise (or at least, all our medium-sized business would ever need) at 1/3 of the cost. The support team is phenomenal, extremely polite, and always there, day and night, helping us integrate our business with multiple different shipping carriers, and three very different sales channels. The software updates inventory quickly across the sales channels, and makes kitting and merging products much easier than we've found in competitors interfaces. We highly recommend this company.

Very good support, they are always hands on, very quick in replying and reliable. The overall experience is amazing, there is nothing they can not do, they will do whatever you ask them, from integrations to small issues. The rest of developers have a lot to learn from them. Todd

Orderhive inventory management has been a lifesaver for the day-to-day running of our business. Great service, good value for money, and the staff are always very quick to respond and act when we have any questions or come across any issues. Highly recommend!

Tech support excellent, product need improvement more feature need added, i still think this is one the best I can find.