Reviews: Hulk Order Status Tracker

Customer reviews: Hulk Order Status Tracker

Reviews (118)

Overall rating

4.5

5

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4
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1

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What Merchants Think

Overall, merchants have a positive impression of the "Hulk Order Status Tracker". Users frequently praise its customer support, highlighting the team's professionalism and responsiveness. While the app meets many merchants' needs, a mix of seamless functionality and some integration issues has been reported.

Key Strengths

Exceptional 24/7 customer service, especially from team members like Belma and Nitesh
Quick and effective resolution of technical issues
Easy to use and set up, with a design that integrates well with websites
Positive experiences even on the free plan

Common Concerns

Initial setup and transition issues from other apps
Delayed responses during problem resolution for some users
Lingering code from app transitions causing potential conflicts

Final Thoughts

"Hulk Order Status Tracker" is well-regarded for its supportive customer service and user-friendly interface. While a few merchants experienced integration hiccups during transition phases, the app's efficient support and strong feature set make it a valuable tool for managing order tracking needs.

Dietz - Performance Paddling

Nov 29, 2024 on Shopify

This app was not working, and support is catastrophic. We used the Rush app before, which was working reliable. Now Hulk aquired the app as they wrote, and from there on the problems just started. They promised to make a smoth tranisition to their app, and after an onboarding call simply nothing happened fro almost a wekk despite they having an activated collaborator account, which they asked for. Now we emailed them to give instructions on how to remove the code leftovers. And after another week still no response. We now switched to another app which, again is working very well. But we still have the code from both the Rush app and the Hulk order status app in our theme code. If someone from Hulk apps should be reading this, please reply (to our email).