Reviews: Hulk Order Status Tracker

Customer reviews: Hulk Order Status Tracker

Reviews (118)

Overall rating

4.5

5

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1

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What Merchants Think

Overall, merchants have a positive impression of the "Hulk Order Status Tracker". Users frequently praise its customer support, highlighting the team's professionalism and responsiveness. While the app meets many merchants' needs, a mix of seamless functionality and some integration issues has been reported.

Key Strengths

Exceptional 24/7 customer service, especially from team members like Belma and Nitesh
Quick and effective resolution of technical issues
Easy to use and set up, with a design that integrates well with websites
Positive experiences even on the free plan

Common Concerns

Initial setup and transition issues from other apps
Delayed responses during problem resolution for some users
Lingering code from app transitions causing potential conflicts

Final Thoughts

"Hulk Order Status Tracker" is well-regarded for its supportive customer service and user-friendly interface. While a few merchants experienced integration hiccups during transition phases, the app's efficient support and strong feature set make it a valuable tool for managing order tracking needs.

Alpha Weebs

Jan 27, 2025 on Shopify

One stop for all tracking related work. More than satisfied. Excellent 24/7 customer service. Belma is the best.

Thrive Beam

Jan 17, 2025 on Shopify

We had some issues but support from Belma was amazing and the dev team who fixed everything pretty quickly, was super responsive and professional, highly recommended!

Dietz - Performance Paddling

Nov 29, 2024 on Shopify

This app was not working, and support is catastrophic. We used the Rush app before, which was working reliable. Now Hulk aquired the app as they wrote, and from there on the problems just started. They promised to make a smoth tranisition to their app, and after an onboarding call simply nothing happened fro almost a wekk despite they having an activated collaborator account, which they asked for. Now we emailed them to give instructions on how to remove the code leftovers. And after another week still no response. We now switched to another app which, again is working very well. But we still have the code from both the Rush app and the Hulk order status app in our theme code. If someone from Hulk apps should be reading this, please reply (to our email).

Rebel Reaper Clothing Company

Oct 28, 2024 on Shopify

great app so far! and customer service. using this app for our mobile app with hulk, and so far so good once our app is running will update!

Modern Nursery

Jul 10, 2024 on Shopify

The service team is always ready to jump in to help us when we need it, just fixed a custom issue for us very quickly - thanks team for being great!

Curly Assembly

Mar 07, 2024 on Shopify

Very nice! I needed a bit of help, and the staff were incredibly helpful and nice. I also like this app because it's easy to use and set up. It looks nice with my website too!

Chique Design

Mar 04, 2024 on Shopify

there was a problem, the app was not showing on the page, so we contacted support, Nitesh helped us tremendously. Thanks again for the quick solution.