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9.1
Order Rescue logo

Order Rescue

Develop by Shopify

$300-$700

/ Month
Free plan available

The only app which rescues invalid discount code entry

Customer behavior insights
Real-time reporting
Customizable discount codes
Dynamic code issuance
Condition-based offers
1 Reviews
9.1

About Order Rescue

Launched Jun 14, 2024

Categories

Built by Shopify

Address

2A/80 Bellevue Ave, Gaythorne, QLD, 4051, AU

Website Support Portal Privacy policy Tutorial FAQ Document
Synctrack Order Tracking Page logo
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Introduction Video

Description

Reduce cart abandonment by providing the right customers with the right offer at the right time.

Everyday, shoppers that try invalid discount codes at your checkout are very likely to become frustrated and leave your store. Order Rescue turns these frustrated shoppers into happy paying customers by generating a new, one-time use code that offers the customer something instead of nothing helping to drive incremental revenue, order volume & lower customer service inbounds! What you offer, when you offer it and to whom is fully customisable allowing you to protect brand equity and margin.

Everyday, shoppers that try invalid discount codes at your checkout are very likely to become frustrated and leave your store. Order Rescue turns these frustrated shoppers into happy paying customers by generating a new, one-time use code that offers the customer something instead of nothing helping to drive incremental revenue, order volume & lower customer service inbounds! What you offer, when you offer it and to whom is fully customisable allowing you to protect brand equity and margin. more
  • Choose from money off, percentage off, free delivery and gift with purchase
  • Set conditions based on basket contents, value, customer status, UTM and more
  • Issue a single-use, dynamic code on a timer to prevent sharing
  • Real-time reporting shows which customers abandon vs which customers are rescued
  • Dashboard with insights into customer behaviour where discounts are concerned

Pros

  • Increases customer satisfaction by offering alternative discounts when an invalid code is used
  • Helps recover potentially lost sales by providing incentives like percentage or money off, free delivery, or gifts with purchase
  • Customizable conditions based on basket contents, value, customer status, and other criteria
  • Generates single-use, dynamic codes on a timer to prevent sharing and misuse
  • Provides real-time reporting to track customer behavior and measure the effectiveness of discounts
  • Dashboard with insights into customer interactions with discount codes

Cons

  • Potentially encourages customers to attempt to use invalid codes intentionally to receive additional discounts
  • May create an over-reliance on discounts to drive sales, affecting overall profit margins
  • Complex setup and customization requirements might be challenging for some users
  • Dependency on real-time code generation which could be problematic in case of technical issues or server downtime
  • Additional cost associated with offering discounts on top of the existing marketing expenditures

Top Helpful Reviews

NIO Cocktails (IT)

Oct 14, 2025  on Shopify

Have used in a couple of sites now. Order rescue works great for Shopify Plus checkouts and gives much more visibility of discount code usage and also saves checkouts. We saw about 2.5% incremental order volumes in the first couple of months and are still optimising. Support is great and very responsive. Recommended to a few stores now.

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