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Customer reviews: Order Printer Pro: Invoice App

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,338)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Living DNA Singapore

May 14, 2025  on Shopify

We've been using this app for more than 7 years now. It has solved so many Quotations, Invoices and Packing Slip problems we had in our business that Shopify natively could not support. It's a great extension to have to be able to create your own templates. Their default templates are also well written and easy to update with basic programming skills. Support is also top-notch, solves problems each time you reach out!

Parrot Embroidery

May 10, 2025  on Shopify

Great app, outstanding support! Oscar went above and beyond to ensure our Invoice template was exactly how we wanted it. Fast replies, problems solved in minutes. Absolutely recommend adding Order Printer Pro to your Shopify store today.

Elite Medic

May 09, 2025  on Shopify

It's a solid app, but their support is the true strength. They're competent, responsive and genuinely helpful. Shout out to Luis, he's been great with us.

Arts and Heritage Foundation St. Albert

May 08, 2025  on Shopify

We have just started testing it but so far it has been a great experience, the app works perfect for what we need and the customer service is great!

オーガニックワイン専門店マヴィ

May 08, 2025  on Shopify

I tried to output receipts and packing list (in Japanese) from the purchase history on my page, but because my Shopify plan was not Plus, there were restrictions and it was difficult. However, thanks to the support team's accurate liquid corrections and advice, I was able to implement it successfully. The receipt and packing list forms can be freely edited, so I was able to get the results I wanted. I think it's a great app.

Peekaboo Land

May 07, 2025  on Shopify

The app is amazing and especially the assistance of Oscar (very professional and polite). Recommend 100%.

RESLIDES GmbH

May 07, 2025  on Shopify

Luis from the support team assisted us in great way. He coded us a way that a template automatically switches the VAT number shown, depending on the shipping address of the order. This is important for our international sales in the EU. So if you have the same issue, contact Luis. He did great work!

The Workwear Store

May 07, 2025  on Shopify

I've been very impressed with the quality of support, not to mention the functionality and ease of use. I'm somewhat new to Shopify and have realized that there are many, many app choices out there. This app and the support has been special. I had a problem with the packing slip template and the Order Pro team made the custom template modifications within 20min. I will definitely look into their other product offerings before going elsewhere!

HIMO ART

May 07, 2025  on Shopify

I needed help with an invoice, and Oscar assisted me—he was wonderful. The service was quick, accurate, and very helpful. Thank you so much for the excellent support!

ELITE FIREWORKS®

May 02, 2025  on Shopify

As a company with both retail and wholesale operations, Order Printer Pro has been an essential tool for Elite Fireworks. It allows us to easily bulk print and automate invoices while customizing everything to fit our brand. The ability to add our logo, colors, and tweak templates exactly how we want — including Bills of Lading and other custom documents — has made our processes much more efficient. The setup was simple, and their support team is excellent. Anytime we’ve needed help or wanted to push customization further, they’ve been quick to respond and provide real solutions. What makes this app stand out is the flexibility. We can automatically send PDF invoices and receipts, print packing slips and return forms, and export draft orders all from within Shopify. It also handles translations, multi-currency, and tax requirements which helps us operate confidently across different markets. For any business looking for a robust and reliable invoice solution, Order Printer Pro delivers. It’s helped us streamline fulfillment and elevate our customer experience, and we highly recommend it.

Orpaï Pro

May 01, 2025  on Shopify

Super appli pour créer des factures automatiquement et pas que, l'équipe support est là pour aider à faire toutes les modifications nécessaires dans les templates, très bonne réactivité et compétente.

MoonRose Jewelry

Apr 30, 2025  on Shopify

Assistance was brilliant in helping me solve a small issue (special thanks to Keanu! He was quick, helpful, and with a killer sense of humor - which is always very appreciated ✨). On top of that, the app does what it should, and very efficiently. I am very happy with it. 10/10 would recommend!

Everleaf

Apr 30, 2025  on Shopify

Ther customer service is incredible! A had so many adjustments to make and they helped me out in every case. 100% recommend!

Soap Fantasy Molds

Apr 26, 2025  on Shopify

Good application for printing invoices. Flexible configuration. Very prompt online support. Thank you.

Dorr Modellbau

Apr 24, 2025  on Shopify

had a problem with the invoice numbering and got a friendly and prompt support. will use the app in future as it makes it so much easier.

Les Tricots d'O

Apr 23, 2025  on Shopify

We have had some issues recently, most likely caused by changes in Shopify itself. The support team were very responsive and worked tirelessly to help resolve the issue which it now is.. Thank you

SophieMakes

Apr 23, 2025  on Shopify

Chat and Message feature is a game changer! Always quick to help and fix what you are needing! You can always go back and ask for more help, they are just so nice! Would definitely recommend and will keep using until I don't have a website anymore:)

Antikhandel-Stuttgart

Apr 22, 2025  on Shopify

Super Service. Support sogar noch um 21 Uhr erreicht. Meine Anfrage wurde innerhalb Minuten beantwortet, und der Mitarbeiter hat die Abänderung in der Rechnungsvorlage für mich übernommen. Ich musste nur sagen, was geändert werden soll, und es wurde sofort erledigt. Danke Oscar

JK Trends

Apr 16, 2025  on Shopify

Oscar was amazing and helped me with my invoice format in a matter of minutes!!! Highly recommend order printer pro!!

think!Mathematics

Apr 14, 2025  on Shopify

Dorianny was very helpful with making some changes to our pdf templates. Clear and concise instructions were provided to meet our needs for the templates.

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