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Customer reviews: Order Printer Pro: PDF Invoice

Develop by Shopify

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

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Reviews (2,164)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Canopea

Dec 05, 2025  on Shopify

I never leave reviews but this really deserved one. I was struggling to get US customs info on our commercial invoice and Nicolas was SO helpful. He managed to walk me through simple solutions and helped me make prompt changes to make our invoices look perfect. Great customer support which saved me tons of hours. Thank you !

Pittsboro Feed

Dec 05, 2025  on Shopify

Fantastic app! We rely on it constantly for our Local Delivery Service for two of our locations. Their team jumped in right away to help with a custom code (because I had no idea how to do it!), and the support was amazing. Highly recommend!

Le Bourget Paris

Dec 04, 2025  on Shopify

Très bonne application que je recommande :)

COLLECTED.PHOTO

Dec 04, 2025  on Shopify

Floratuin

Dec 04, 2025  on Shopify

Order Printer Pro is a must have for our company. We did need some help with multi-language setup and PDF invoices, Keanu did help us fast and understand what needed to be done.

Ozone Coffee

Dec 04, 2025  on Shopify

Works smoothly. Had 1 issue with date formatting and the support agent I spoke with via chat was polite and helped me adjust what was needed swiftly.

eOil.co.za

Dec 04, 2025  on Shopify

Thank you Keanu for your help. Fast response and problem solved !

Four Scents® Botanical

Dec 03, 2025  on Shopify

first class - just like your apps - we love them

Itchy Feet

Dec 03, 2025  on Shopify

Chelsea was super helpful - i needed to get my bankig details onto my invoice and she sorted it all for me swiftly. Thanks Chelsea

Lost Forever

Dec 03, 2025  on Shopify

Kontor@home

Dec 02, 2025  on Shopify

toller support. vielen dank!

Place Maps

Dec 02, 2025  on Shopify

Perfect

GetComfora

Dec 01, 2025  on Shopify

luis is a good support

Simply Solved Caravans PTY LTD

Dec 01, 2025  on Shopify

This should be default in shopify. Just a perfectly simple app to do PDF invoices auto generated to the emails!

Exact Designs

Nov 30, 2025  on Shopify

They were very helpful! Amazing work!

theFaceFace

Nov 29, 2025  on Shopify

I had an issue with adding automated PDF, and when contacted support after 2min I got a reply and fixed my problem within 10min. Thank you!

The Form Follows

Nov 28, 2025  on Shopify

excellent service

ALCE Norge

Nov 28, 2025  on Shopify

Andres and the whole team really deliver on every single little request of mine. 10/10 app, service and support!

COSE SPECIALI

Nov 28, 2025  on Shopify

La Beignerie

Nov 28, 2025  on Shopify

Excellent app, fast and efficient support. Thank you, Patricia!

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