Order Printer Pro App Review: Features, Pros & Cons for Shopify

Customer reviews: Order Printer Pro: PDF Invoice

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (2,226)

Overall rating

4.9

5

1,407
4

66
3

13
2

5
1

16

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

Exceptional customer support with prompt, knowledgeable responses.
Highly customizable templates that allow branding and personalization.
Easy integration with Shopify, enhancing the overall user experience.
Automated and efficient invoice generation and PDF management.
Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
A few reviewers noted complexities in customization that might require coding knowledge.
Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Deni Workwear & Uniforms

Aug 07, 2025 on Shopify

Very helpful support team and thorough. Makes our invoices look so professional.

Adi Akshoy & Co.

Aug 07, 2025 on Shopify

I had to modify the tax invoice and I must say customer support is excellent service, they are prompt and speedy actions. My special Thanks to whom I had interacted e.g. Louis, Anne, David, Nicolas and Esteban. my request was bit of complicated but all of them patiently listen to me and actively modified the invoice template according to me many times, until my satisfaction. They are amazing guys, I really appreciate your support indeed !

The Magic Lamps

Aug 07, 2025 on Shopify

GREAT APP THAT WORKS THE WAY IT SAYS.

7Percent Distribution

Aug 07, 2025 on Shopify

good

Dawson Knives

Aug 07, 2025 on Shopify

We've been suing Order Printer Pro for several years. Recently we ran into an issue with being able to print our packing slips. I contacted customer service through the chat option and got a response within minutes. The issue ended up being on the Shopify side of things, but Order Printer Pro was able to find me a workaround while the issue was being worked on and followed up once the issue was resolved. It's rare these days to get such quick and helpful service. I really appreciated it!

Lavis Dip Systems Inc

Aug 07, 2025 on Shopify

Thank you for the fast response and attending to my problems everytime

artloving

Aug 06, 2025 on Shopify

Very good service and support. Nicolas helped me very fast with my problem. Thanks a lot ! This app is great. artloving.shop

Texsource Screen Printing Supply

Aug 06, 2025 on Shopify

Does exactly what is promised, and the support team provides exceptional assistance.

Mark of Valor Apparel Co.

Aug 05, 2025 on Shopify

Great customer service!

4S Graphics

Aug 05, 2025 on Shopify

What I love about them is the support. Making templates is one thing but it is easy to go wrong on the coding and be frustrated in the process. Without their help, I wouldn't have gone far.

ENTHCREATIONS.COM

Aug 05, 2025 on Shopify

Cool app. Extremely gentle customer care, Doriannys helped me to modify a template accordingly to my needs. 5 stars.

Disc Golf Collection Europe

Aug 05, 2025 on Shopify

Best support ever

Preloved Electronics

Aug 04, 2025 on Shopify

Doriannys helped us implement several complex changes in Order Printer Pro, including proper handling of margin VAT and invoice formatting. She was fast, professional, and incredibly thorough. Everything works perfectly now – couldn't be happier!

VENN SKINCARE INC.

Aug 04, 2025 on Shopify

heymindful

Aug 04, 2025 on Shopify

Love the app! Everything works fine, the price is fair and the customer support is always happy to help :)

rauchwerk.ch

Aug 04, 2025 on Shopify

Gute App, Funktioniert einwandfrei.

Delicious Releases

Aug 04, 2025 on Shopify

Sehr intuitiv und schnell zu erfassen. Schneller und freundlicher Support, also alles bestens! Vielen Dank

Karité Naturelle

Aug 03, 2025 on Shopify

Super Support

Hydrofast

Aug 01, 2025 on Shopify

This app has been an absolute game changer for our business! It allows us to generate professional quotations directly from the products listed on our website, complete with product images and a QR code for easy online ordering. Our customers often send us purchase orders via email, and the ability to export quotes to PDF makes this process seamless and highly professional. To top it all off, the support is world-class — incredibly responsive with solutions delivered in minutes, not hours. We couldn’t recommend this app and its developers highly enough!

JDF

Aug 01, 2025 on Shopify

product is amazing and the support is superb! I'm happy with this app.