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Customer reviews: Order Printer Pro: PDF Invoice

Develop by Order Printer

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,518)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

Strokas Strandgut Dierhagen

Jun 23, 2024  on Shopify

Sehr schnelle Hilfe und sehr gute App.

Brighton Trophy Centre

Jun 22, 2024  on Shopify

easy to set up and works straight off the bat.. the customer service is also fantastic. got on a chat and got answers and solutions straight away.

Cool Anime Kingdom

Jun 21, 2024  on Shopify

cool! a great overall experience.

Hollenkraut

Jun 20, 2024  on Shopify

Einfach zu benutzen und trotzdem individuell anpassbar. Ich bin rundum zufrieden und kann die App deshalb uneingeschränkt weiterempfehlen. Richtig toll!

Perma-Grit Tools Ltd

Jun 19, 2024  on Shopify

Great customer service!

Miss Overdose

Jun 19, 2024  on Shopify

Super happy with this app so far. Customer service is 10/10 Needed some assistance with the setup and changing the code and they guided me through it. Thanks for this wonderful app!

LIM JOO HUAT ENTERPRISE

Jun 18, 2024  on Shopify

Functions perfectly as advertised, hassle-free, and offers outstanding service. Despite our minimal current orders and being on the free plan, I deeply appreciate the assistance received. Kudos to the team! I wholeheartedly recommend them without any reservations.

Retour Bazaar

Jun 18, 2024  on Shopify

Oscar was very helpful and very quick. Thanks a lot!

biotikon®

Jun 17, 2024  on Shopify

The support team provided exceptional assistance. They were prompt, knowledgeable, and incredibly helpful. Their guidance made a significant difference, and I’m very satisfied with the outcome. Highly recommend their service!

First Dental

Jun 17, 2024  on Shopify

TK Nethandel

Jun 17, 2024  on Shopify

Jeg havde brug for en app til Shopify advanced marked som kunne levere PDF faktura til 4 forskellige markeder på 4 forskellige sprog med 4 forskellige domæner. Det kan denne app med super teknisk support fra teamet bag appen. De er dygtige.

TOYBOX

Jun 16, 2024  on Shopify

Great app and the staff are very helpful.

Vistea

Jun 12, 2024  on Shopify

This is the best app with the best support. It allows you to tailor your own template with a variety of different languages and it is free for small businesses which is a huge plus. They are fast, hearing, and very very smart! I totally recommend them to all.

UpDown Desk

Jun 12, 2024  on Shopify

Lauro and Esteban from Support for this App were very helpful in getting templates set up that showed exactly the right details I wanted for my customers. I would definitely recommend this product and a big thumbs up for the excellent Support service.

BoxFox

Jun 12, 2024  on Shopify

Ramon was very helpful, thank you.

JAM the label

Jun 11, 2024  on Shopify

This has been exactly what we needed and so easy to use! A lot of our customers require PDF invoices for their orders but we didn't want them receiving a whole seperate ugly email with their invoice, so the fact it's just a nice simple link within their pre-existing order confirmation is amazing. We needed some assistance to get the templates set up and the support team were very helpful and quick to respond. Would highly recommend!!

Naturalmat

Jun 11, 2024  on Shopify

One of the best apps out there and the support team have been able to execute very complex requests for our store, which requires a lot of customisation. A lot of other app developers have mentioned and highly rate Order Printer Pro, and this says a lot!!! Well done team, keep up the good work.

Stengrossen

Jun 11, 2024  on Shopify

Really good app and outstanding support.

Hard&Heavy

Jun 11, 2024  on Shopify

Super App super Support. Mir wurde rasch und kompetent bei meinen Problemen geholfen. Kann ich nur weiter empfehlen!

Yogo

Jun 11, 2024  on Shopify

I'm in a unique position to rate this app because we've had it for ELEVEN YEARS. This is a must-have app for billing, packslips, invoicing, etc. Shopify has never built this function and it never will (despite their 1.5 star app). Billing people in Quickbooks is a drag, just give up and use this app. - EASY - This is absolutely a set it up and forget it app. Get the Templates app, customize, then in this app, "add template" and select the one you bought. We use these for lots of reasons. - GREAT SERVICE - Excellent, available at all hours and really responsive and nice, they know their stuff. - LOOKS PROFESSIONAL - The templates are absolutely professional and you can also use their Order Printer Templates app to customize them with more style and pizzaz. (personally we like them to look serious because we mean business in the payment department) - RELIABLE. Eleven years and going. - REDUCE RISK - Less customs problems: we use these "blind" pack slips with no price on them to avoid any customs confusion internationally.

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