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Customer reviews: Order Printer Pro: Invoice App

Develop by Order Printer

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,388)

Overall rating
4.9

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

  • Exceptional customer support with prompt, knowledgeable responses.
  • Highly customizable templates that allow branding and personalization.
  • Easy integration with Shopify, enhancing the overall user experience.
  • Automated and efficient invoice generation and PDF management.
  • Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

  • Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
  • A few reviewers noted complexities in customization that might require coding knowledge.
  • Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

J Hewit & Sons

Jun 18, 2025  on Shopify

The team here is the best I've dealt with! I've learned a lot about liquid coding over the past few months setting up my website, and these guys have definitely been a part of that. If I ever have something I want to change on my invoices and I can't do it, the team will respond immediately and they sort it out really quick :)

Tactic Distribution (PTY) Ltd.

Jun 17, 2025  on Shopify

Awesome support - quick, patient and professional!

ناس سنت

Jun 16, 2025  on Shopify

Cides Invest Gmbh

Jun 15, 2025  on Shopify

great easy to use app. i can recommend it to everybody. cheers flavio

Frau Wunderwald

Jun 12, 2025  on Shopify

Nexleds

Jun 12, 2025  on Shopify

As always – excellent service and straight to the point. You guys don’t just respond – you solve problems.

offtrails

Jun 12, 2025  on Shopify

Amazing and fast support, problem solved in a short time. great provider! Anytime again

JASKER'S

Jun 12, 2025  on Shopify

Tolle App mit sehr schönen und cleanen Vorlagen für Rechnung, Packzettel und Lieferscheine. Great Job ;)

Time2Drink

Jun 12, 2025  on Shopify

Excellent support The support team is truly impressive. They resolved my issue quickly and accurately. Even though it was my first time reaching out, I was immediately impressed. They understood exactly what I needed and provided full assistance.

Lunoji

Jun 10, 2025  on Shopify

Great customer service, fast response by Chelsea!

Rabbit Rewards

Jun 10, 2025  on Shopify

Good service and support :)

BS Exchange | Sell Your Tech for Cash in Minutes

Jun 08, 2025  on Shopify

⭐⭐⭐⭐⭐ Absolutely Brilliant Support for Our PDF Email Automation I had been struggling for days trying to get automated PDF receipts working correctly for customer orders at BS Exchange, and the team who helped me honestly saved the day. They were incredibly knowledgeable, patient, and fast with their support — exactly what you need when you’re running a business and time is tight. They understood the specifics of what I wanted, including how the receipt should look, what wording to include, and even helped me make small but important tweaks like showing a negative amount to indicate payment and adding custom text like “Faster Payment.” They made sure everything worked perfectly with our Shopify setup and branding. Thanks to them, our order emails now look clean, professional, and work automatically — saving me tons of time. If you’re looking for reliable support for anything related to Shopify email templates or automated documents, I highly recommend them. A real pleasure to work with! — Santino, Founder of BS Exchange

3Bdental

Jun 07, 2025  on Shopify

The provider of this app definitely deserves more than 5 stars. When we had a request, we received prompt and exceptionally courteous support. Everything worked perfectly in no time—exactly the way we wanted it. We’ve been using the app for several years now and are very satisfied. We can absolutely recommend the app, and even more so the amazing team behind it.

FSi Promat

Jun 06, 2025  on Shopify

Great customer service, works great so far!

Beyond Batteries

Jun 06, 2025  on Shopify

I needed to change our business address on the invoice, used the help function and within a few minutes it was all sorted, great service

Evade Outdoors

Jun 05, 2025  on Shopify

I am extremely happy with my experience using Order Printer Pro! As someone who is new to the Shopify platform, I was navigating my way through how to optimize the overall experience for our customers. I reached out to support with a few questions and to get assistance with modifying the information displayed on our invoices. I had the pleasure of working with Keanu, who truly went above and beyond. He was incredibly patient and took the time to fully understand my needs. I've had a couple of interactions with the support team, and each time they've been nothing short of professional, with a keen attention to detail and a remarkably fast response time. Thanks to their exceptional service, I feel much more confident in managing our invoicing process. I highly recommend Order Printer Pro for anyone looking for a reliable solution paired with outstanding support!

Tokyo Liquor

Jun 04, 2025  on Shopify

Trade Shutters

Jun 04, 2025  on Shopify

Great App! Our business would not function as efficiently without it!

Photo Light Australia

Jun 04, 2025  on Shopify

Incredible app! We had it set up in 5 minutes and delivering professional invoices/receipts with ease. Wish we found this app a long time ago! Thank you!

Green Heroes

Jun 03, 2025  on Shopify

easy to use app and very helpful support! 5 stars all the way

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