Order Printer Pro App Review: Features, Pros & Cons for Shopify

Customer reviews: Order Printer Pro: PDF Invoice

Order Printer Pro is a Shopify app designed to simplify order management by generating professional invoices, packing slips, and receipts. This review covers its features, pricing, and real user feedback to help merchants decide if it fits their workflow.

Reviews (1,518)

Overall rating

4.9

5

761
4

10
3

1
2

4
1

11

What Merchants Think

The "Order Printer Pro: Invoice App" is highly regarded by merchants for its intuitive and effortless invoicing capabilities. Many users appreciate its ease of use, customization options, and seamless integration with Shopify. A standout feature highlighted by users is the exemplary customer support, which is frequently described as fast, friendly, and highly effective in resolving queries or issues, adding significant value to the overall experience.

Key Strengths

Exceptional customer support with prompt, knowledgeable responses.
Highly customizable templates that allow branding and personalization.
Easy integration with Shopify, enhancing the overall user experience.
Automated and efficient invoice generation and PDF management.
Robust and reliable performance, enhancing workflow efficiency.

Common Concerns

Some users expressed dissatisfaction with the subscription-based pricing model, especially for features previously available for free.
A few reviewers noted complexities in customization that might require coding knowledge.
Concerns over billing based on total Shopify orders, which some found misleading.

Final Thoughts

Overall, the "Order Printer Pro: Invoice App" is highly recommended for its robust features and outstanding customer service, making it a valuable tool for streamlining invoicing processes. While there are minor concerns about pricing and customization complexity, the app's benefits, such as ease of use and the ability to create professional invoices, make it an essential choice for many Shopify merchants.

eYGO

Dec 09, 2024 on Shopify

I had issues with the invoice template. Thanks to Oscar, who resolved the problem immediately and even included a video.

Baumann - Welt der Weine

Dec 09, 2024 on Shopify

Great app with many features which covers everything we needed. Also their staff support is amazing. Valeria helped us with some changes we wanted in a very fast time. I can recommend this app! Looking forward for the possibility to the new customer accounds and order status page.

FaMel Jewelry

Dec 08, 2024 on Shopify

Ich möchte alleine schon für den Kunden-Support 5 Sterne geben. Ich hatte ein Anliegen, was ich selbst nicht bearbeiten konnte. Habe spät Abends noch dem Support-Team geschrieben und mein Anliegen wurde direkt aufgenommen. Die Kollegin hat mich Schritt für Schritt durch den Prozess begleitet und stand geduldig und hilfsbereit an meiner Seite. Selten so einen tollen Support gesehen. DANKEE! Die freundliche Dame die mir geholfen hat hieß Vanessa, ein persönliches Dankeschön an Sie! Ich bin mir aber sicher, dass auch die anderen Mitarbeiterinnen und Mitarbeiter super lieb und hervorkommen sind.

EK SUPPLIES LTD - CRAFT BLANKS

Dec 08, 2024 on Shopify

Kmode Interiors

Dec 08, 2024 on Shopify

We have just tried out this app today and it seems like it will be a great fit for our business. The customer service is amazing.

alpen-werk

Dec 06, 2024 on Shopify

Very good app and great support! I had a small thing to change on the delivery page. Oscar from the support directly helped and edited the template ! Thanks a lot !

Fatbike Masters

Dec 05, 2024 on Shopify

Super app!

Laura Coupeau

Dec 05, 2024 on Shopify

I've been using this app for almost 4 years now, amazing templates, and the customer service is so fast and kind ! Would recommend.

SHOES hub

Dec 05, 2024 on Shopify

good

TeeGschwendner CH

Dec 05, 2024 on Shopify

Die App erfüllt unsere Anforderungen sehr gut und ist einfach zu bedienen. Haris vom Support hat uns bei einer Frage zu GDPR schnell und kompetent weitergeholfen. Wir sind zufrieden!

TIMIO.CO

Dec 05, 2024 on Shopify

Great customer service!

White Peony Boutique

Dec 04, 2024 on Shopify

Their customer service is FANTASTIC! Always so helpful and follow through to the end. Helped customize templates to include exactly what we wanted!

Jowissa

Dec 03, 2024 on Shopify

I installed the app because it allows for special fields / variables to be printed on our templates. I like the bulk printing feature a lot. Support is quick and reactive.

FROHSINN

Dec 01, 2024 on Shopify

Eigenes Design möglich & ein toller Support, die schnell reagieren, wenn man ein Anliegen / Problem hat.

Illumoz

Nov 30, 2024 on Shopify

Fantastic support! I received help with features that I couldn't implement myself due to a lack of coding skills. The team was quick, attentive, and made everything work perfectly according to my requests. It's rare to experience such excellent service. Thank you for your amazing work! 5 stars!

Chill Your Nuggets

Nov 29, 2024 on Shopify

Exactly what I was looking for and FANTASTIC customer service. appreciated the help and looking forward to work with this app

Mes Jolies Tables

Nov 28, 2024 on Shopify

Support client ultra réactif par chat, solution très complète pour mettre en place un systeme de facturation avec TVA et surtout de mettre en place le téléchargement de factures depuis le compte client, après en avoir testé 2 nous resterons sur Order Printer Pro, qui reste avec un tarif abordable face aux autres apps.

Naked Sprout Europe

Nov 27, 2024 on Shopify

Amazing app and extremely helpful support. Would highly recommend! Shout-out to Salome who was great. Thank you :)

Niederrhein-KOI

Nov 27, 2024 on Shopify

Wieder mal nicht im Regen stehen lassen, schneller Support und schnelle Lösung, perfekter Kundenservice!

dratic

Nov 26, 2024 on Shopify

Sehr schnelle Rückmeldung und sehr gute Hilfe! Vielen Dank :)